Costco Wholesale

www.costco.com
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Costco Wholesale Reviews

Updated 5 March 2015
Updated 5 March 2015
1,567 Reviews
3.9
1,567 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
730 Ratings

Review Highlights

Pros
  • You are able to grow within the company the pay and benefits are wonderful (in 135 reviews)

  • Great benefits, takes care of their employees when persona; issues arise (in 195 reviews)


Cons
  • Offered me full time then fired me right before I was to receive benefits (in 68 reviews)

  • If you are part time, the amount of hours you get can vary a lot from week to week (in 56 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sales Auditor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Auditor in Sydney
    Current Employee - Sales Auditor in Sydney

    I have been working at Costco Wholesale full-time (more than 3 years)

    Pros

    Flexibility for timings. Nice admin environment. Nice future Opportunities. Good co-worker and really hardworking people. Good quality maintain for all product at all time. it's worth to membership fees. Good Life Insurance cover.

    Cons

    as every coin has two side...... it's OK.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Poor performance of reviewing employes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier Assistant (Front End Assistant) in Kilburn
    Former Employee - Cashier Assistant (Front End Assistant) in Kilburn

    I worked at Costco Wholesale full-time (less than a year)

    Pros

    Good place to work great pay and most of the people are great to work with

    Cons

    When doing there 30,60,90 day reviews they didn't get till the 30 day one til well after 60 days leaving no time for improvement and because of the late review and not improved getting dismissed 2 weeks after the 30 day review when it has now been 90 days since starting and giving a very poor excuse to fire someone leads to a very dissatisfied former employee who will never set foot in there store again and strongly discourage anyone from shopping or working there in future

    Advice to ManagementAdvice

    Get your 30,60,90 day reviews on time so that your employee have the proper amount of time to improve this for the
    Kilburn Costco in Adelaide

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Lack of compassion from mgmt.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale (more than 8 years)

    Pros

    Reasonably good pay I guess

    Cons

    I was injured at work whilst trying to help a member. Hurt my back and was in so much pain I couldnt walk properly. I was sent home on public transport despite telling them that I was in pain. One of the supervisors even made an unreasonable comment about getting me re-train on how to lift things when really I was doing it the right way! Didnt hurt to ask me, did it. Pain didnt go away and my doctor asked me to rest up for 2 weeks and when I rang my manager, I was told I need to go back to work, that they will give me light duties even though my doctor said I should be on medical leave. They basically insisted I should go so as to aviod LTI. I spent 3 hours commuting to work and with my back injury its going to be tough.

    Advice to ManagementAdvice

    Imagine if you were the one who was injured at work. How would you like to be treated

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 4 people found this helpful  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Assistant Manager in North Sydney
    Current Employee - Assistant Manager in North Sydney

    I have been working at Costco Wholesale

    Pros

    Great people to work with

    Cons

    Very old fashioned company to work for

    Advice to ManagementAdvice

    Take feedback from your employees about what's working well and what's not

    Doesn't Recommend
    Approves of CEO
  6. 124 people found this helpful  

    Real Pros and Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA (US)
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA (US)

    I have been working at Costco Wholesale part-time (more than a year)

    Pros

    Very affordable high quality health insurance benefits even for PT employees. Great for working parents who split up child care and need coverage. The key to succeeding at Costco is to work hard, have a good attitude and be nice to people. It's hard work and fasted paced, you have to be down for that to succeed.

    Cons

    At this warehouse you are required to work 5 days per week, even if you are PT at 24 or so hours. This means lots of 4-5 hour shifts rather than fewer 8 hour shifts which is tough for those who commute a long distance to work or have to cover day care.

    Advice to ManagementAdvice

    Allow the PT staff at 24/hours per week or so to work 4/6 hour shifts or 3/8 hour shifts rather than 4 and 5 hour shifts. it gets expensive for those who commute a long distance to work or have to cover day care.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 49 people found this helpful  

    Response from Long Term Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership in Seattle, WA (US)
    Current Employee - Membership in Seattle, WA (US)

    I have been working at Costco Wholesale full-time (more than 8 years)

    Pros

    It's funny to read "Con" company critiques & reviews from employees who have only been employed for a limited period of time.....the key to success with Costco is to "work with purpose", keep the chatter down, don't complain and be thankful for the benefits and pay structure. As the company continues to expand and "crush" the competition (with stock soaring along with profits and revenue), there is significant need for employees with a very positive outlook, gratefulness, compassion for fellow employees and members and an incredibly strong work ethic. Many of these traits have waned over the years with younger employees and those who are new to Costco simply have not experienced "expectations" in the workplace which is why so many "seasonals" find themselves not being called back after January layoffs or re-assigned to the Member Service as a last resort to prove their worth to the organization. With over 20,000 applicants per new warehouse for less than 200 positions, there a many folks who would value a full suite of benefits, reasonable pay, not a real mentally challenging work environment and a pretty good crew to work with. Just start working after you clock-in, and continue at a good pace throughout your shift and keep your idle chatter to yourself.....breaks are mandatory and no one should go without the two 15 minute rest periods, period....call corporate if policies are not being followed.

    Cons

    Significant growth is a challenge in any organization and many at Costco are on a fast track to the "Peter Principle" however, the alternative of bringing in supervisory/management talent from the "outside" would derail the entire culture plus, there's always a "reason" why someone is out looking for work and most of the time, they were no longer wanted by their previous employer.....very few "outside" hires directly into supervisory or management roles at Costco every work out for a variety of reasons.

    Advice to ManagementAdvice

    Supervisory and management professional development. Eliminate perceived and real "favoritism" at all costs, tie employee development to management bonuses, practices will improve "overnight". Be more like many Fortune 500 companies (Amazon, Pepsi, etc.) and bring management rotation down through the ranks by moving promising candidates around the country, this will will serve to remove the "silos" which have been allowed to develop at the regional level. Seasoned Members who have shopped at multiple locations around the country consistently comment on how different Costco's and employee moral is depending on geographic location.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 4 people found this helpful  

    Working for Costco was a wonderful experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Albany, OR (US)
    Former Employee - Sales Representative in Albany, OR (US)

    I worked at Costco Wholesale

    Pros

    The employees are intelligent and hardworking; the employees enjoy working at Costco; there is opportunity to to advance with respect to pay and job description; the supervisors treat the workers with respect; the products that Costco offers it's customers are high quality, and the pricing is enjoyed by the customers.

    Cons

    I'm not aware of any cons. However, this is a physically demanding job, and I was told that some emplyees left their positions due to the physical demands.

    Advice to ManagementAdvice

    Give your employees some feedback, regarding their performance. My position was seasonal/temporary. Though I don't need a "pat on the back," I think it would be helpful to give all of your employees some feedback, whether it be positive and/or constructive criticism. Moral is already very high at Costco, but I think that providing feedback could be very useful. Thank you.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Costco Wholesale

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier Assistant (Front End Assistant) in West Des Moines, IA (US)
    Current Employee - Cashier Assistant (Front End Assistant) in West Des Moines, IA (US)

    I have been working at Costco Wholesale part-time (less than a year)

    Pros

    Great Pay, Great atmosphere, fast paced, Flexibility is alright, Great Incentives

    Cons

    hours are ok which makes it harder to advance or at least get paid more.

    Advice to ManagementAdvice

    Keep doing what they are doing but I would give more hours, flexibility could be a bit better but it works out alright.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Optician
    Current Employee - Licensed Optician

    I have been working at Costco Wholesale full-time (more than 8 years)

    Pros

    Great company who really takes care of their employees, you are paid well and have great benefits, but I do miss Sinegal and his people philosophy... I think we lost that.

    Cons

    Management are not allowed to fraternize but then that causes a lack of communication and closeness. I think that a company needs that so that you can have true mentorships.

    Advice to ManagementAdvice

    It would be great if you showed more interest in your employees.

    Recommends
    Positive Outlook
  11.  

    Bang AND a good Buck!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Manager in Austin, TX (US)
    Former Employee - Merchandise Manager in Austin, TX (US)

    I worked at Costco Wholesale full-time (more than a year)

    Pros

    Employees feel valued, promotional opportunities are available because the org looks to existing staff first before they hire from outside the company , OTJ training, benefits, mgmt listens to their employees

    Cons

    Limited store locations, too few job openings..... Employees rarely leave once their hired, add greater variety to the types of benefit offerings

    Advice to ManagementAdvice

    Add educational opportunities for employees

    Recommends
    Positive Outlook
    Approves of CEO

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