Costco Wholesale Reviews

Updated 23 October 2014
Updated 23 October 2014
1,298 Reviews
3.9
1,298 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
570 Ratings

Review Highlights

Pros
  • You are able to grow within the company the pay and benefits are wonderful (in 116 reviews)

  • Great benefits, takes care of their employees when persona; issues arise (in 186 reviews)


Cons
  • Offered me full time then fired me right before I was to receive benefits (in 62 reviews)

  • If you are part time, the amount of hours you get can vary a lot from week to week (in 52 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Lack of compassion from mgmt.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale (more than 8 years)

    Pros

    Reasonably good pay I guess

    Cons

    I was injured at work whilst trying to help a member. Hurt my back and was in so much pain I couldnt walk properly. I was sent home on public transport despite telling them that I was in pain. One of the supervisors even made an unreasonable comment about getting me re-train on how to lift things when really I was doing it the right way! Didnt hurt to ask me, did it. Pain didnt go away and my doctor asked me to rest up for 2 weeks and when I rang my manager, I was told I need to go back to work, that they will give me light duties even though my doctor said I should be on medical leave. They basically insisted I should go so as to aviod LTI. I spent 3 hours commuting to work and with my back injury its going to be tough.

    Advice to ManagementAdvice

    Imagine if you were the one who was injured at work. How would you like to be treated

  2. 4 people found this helpful  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Assistant Manager in North Sydney
    Current Employee - Assistant Manager in North Sydney

    I have been working at Costco Wholesale

    Pros

    Great people to work with

    Cons

    Very old fashioned company to work for

    Advice to ManagementAdvice

    Take feedback from your employees about what's working well and what's not

    Doesn't Recommend
    Approves of CEO
  3. 4 people found this helpful  

    A great company to work for, they are fair and treat their employees well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Los Angeles, CA (US)
    Current Employee - Supervisor in Los Angeles, CA (US)

    I have been working at Costco Wholesale full-time (more than 3 years)

    Pros

    Costco rewards those with a good sense of urgency and the willingness to learn. Its a stable company with great pay and bonus scales.

    Cons

    Training is more hands on, not a lot of book work. May be difficult who dont learn best on their feet.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great job if you're going to school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hearing Aid Assistant in Sacramento, CA (US)
    Current Employee - Hearing Aid Assistant in Sacramento, CA (US)

    I have been working at Costco Wholesale part-time (more than 5 years)

    Pros

    Job Security, Benefits, wages, works around school schedule.

    Cons

    Some supervisors and mangers abuse their power

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    The Pinnacle of Retail/Wholesaling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale part-time (more than 3 years)

    Pros

    Initial pay is well above minimum wage, the opportunity for advancement is almost inevitable with time and experience. Workers are great, pay is great, student program is very flexible.

    Cons

    Taxing enviroment, you'll find yourself quite tired at the end of a day. The member's can also be pushy because they feel entitled with their memberships. Feedback is rare.

    Advice to ManagementAdvice

    Communication needs a lot of work. Every worker should have the chance to become a key part of the business. I have worked at Costco for four years and rarely hear feedback outside of my reviews. I am a hard working business administration student and my degree has not yet been discussed with management. A student with a pending degree and a lot of seniority should have a very good idea where he is going with the company. Fantastic business nonetheless, but this and the above "cons" do need attention.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    costco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bakery Wrapper in Richmond, VA (US)
    Former Employee - Bakery Wrapper in Richmond, VA (US)

    I worked at Costco Wholesale part-time (less than an year)

    Pros

    good pay good benefits for working not much hours

    Cons

    people treat badly new employees

    Advice to ManagementAdvice

    be real.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Membership Assistant in Houston, TX (US)
    Former Employee - Membership Assistant in Houston, TX (US)

    I worked at Costco Wholesale part-time (more than an year)

    Pros

    Good pay and great benefits. Promotes from within, so managers went through the same process as you would.

    Cons

    Few managers are not competent in what they're doing.

    Advice to ManagementAdvice

    Rather than simply manage, grow and develop your employees

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Stressful work environment at times, but superior pay and benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Optician
    Current Employee - Licensed Optician

    I have been working at Costco Wholesale part-time (more than 5 years)

    Pros

    The pay is better than any other service job out there, and the benefits are hard to match. This company takes care of their employees.

    Cons

    Stressful dealing when the stores get busy, and when customers have memberships they tend to be more demanding. Costco doesn't operate like most stores so people get upset when things don't go their way. Normal of any customer service job I suppose, but exaggerated by strict buying policies and procedures. The lenient return policy also means people try to get away with returning very old or broken items.

    Advice to ManagementAdvice

    Changing the upper management at individual locations so frequently prevents any employee from ever being comfortable. I've been through 3 warehouse managers in my time at my store and every new manager feels the need to change policies or make unnecessary changes just for the sake of making changes. Some changes are frustrating and inconsiderate to the longtime employees. You don't need to change the manager every 2 years!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Excellent place to work for students as well as mature adults.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Assistant
    Former Employee - Front End Assistant

    I worked at Costco Wholesale part-time (more than an year)

    Pros

    Lots of opportunities for cross-training and advancement. Above-average pay and excellent benefits. Your hard work is noticed.

    Cons

    Not a place for lazy or unmotivated people. If you don't pull your weight, you won't last.

    Advice to ManagementAdvice

    Upper management should spend a little more time on the floor.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    The last job you'll ever have

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floor Assistant in Burnaby, BC (Canada)
    Former Employee - Floor Assistant in Burnaby, BC (Canada)

    I worked at Costco Wholesale part-time (less than an year)

    Pros

    Competitive wages, equal opportunity, training, Career oriented, they ensure you'll be there for the long haul with raises based in hours worked and opportunities to work in any sector of any warehouse.

    Cons

    Since no established employees leave, only the lower tier positions are available for those starting out and for their fist several years.

    Advice to ManagementAdvice

    It seemed as if people, even weak staff were rewarded for hanging around wit he company based on hours worked, rather than ability to perform.

    Recommends
    Positive Outlook
    Approves of CEO

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