Costco Wholesale Reviews

Updated 25 April 2015
1672 reviews filtered by
  • Any Location
  • Any Job Title
3.9
1,672 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Costco Wholesale President & CEO Craig Jelinek
Craig Jelinek
761 Ratings

Pros
  • You are able to grow within the company the pay and benefits are wonderful (in 135 reviews)

  • Great benefits, takes care of their employees when persona; issues arise (in 195 reviews)

Cons
  • Offered me full time then fired me right before I was to receive benefits (in 68 reviews)

  • If you are part time, the amount of hours you get can vary a lot from week to week (in 56 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Sales Auditor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Auditor in Sydney
    Current Employee - Sales Auditor in Sydney

    I have been working at Costco Wholesale full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility for timings. Nice admin environment. Nice future Opportunities. Good co-worker and really hardworking people. Good quality maintain for all product at all time. it's worth to membership fees. Good Life Insurance cover.

    Cons

    as every coin has two side...... it's OK.

  2. Helpful (1)

    Poor performance of reviewing employes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier Assistant (Front End Assistant) in Kilburn
    Former Employee - Cashier Assistant (Front End Assistant) in Kilburn

    I worked at Costco Wholesale full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good place to work great pay and most of the people are great to work with

    Cons

    When doing there 30,60,90 day reviews they didn't get till the 30 day one til well after 60 days leaving no time for improvement and because of the late review and not improved getting dismissed 2 weeks after the 30 day review when it has now been 90 days since starting and giving a very poor excuse to fire someone leads to a very dissatisfied former employee who will never set foot in there store again and strongly discourage anyone from shopping or working there in future

    Advice to Management

    Get your 30,60,90 day reviews on time so that your employee have the proper amount of time to improve this for the
    Kilburn Costco in Adelaide

  3. Lack of compassion from mgmt.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale (More than 8 years)

    Pros

    Reasonably good pay I guess

    Cons

    I was injured at work whilst trying to help a member. Hurt my back and was in so much pain I couldnt walk properly. I was sent home on public transport despite telling them that I was in pain. One of the supervisors even made an unreasonable comment about getting me re-train on how to lift things when really I was doing it the right way! Didnt hurt to ask me, did it. Pain didnt go away and my doctor asked me to rest up for 2 weeks and when I rang my manager, I was told I need to go back to work, that they will give me light duties even though my doctor said I should be on medical leave. They basically insisted I should go so as to aviod LTI. I spent 3 hours commuting to work and with my back injury its going to be tough.

    Advice to Management

    Imagine if you were the one who was injured at work. How would you like to be treated

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    Average

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in North Sydney
    Current Employee - Assistant Manager in North Sydney

    I have been working at Costco Wholesale

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    Great people to work with

    Cons

    Very old fashioned company to work for

    Advice to Management

    Take feedback from your employees about what's working well and what's not

  6. Helpful (168)

    Real Pros and Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA (US)
    Current Employee - Cashier Assistant (Front End Assistant) in San Luis Obispo, CA (US)

    I have been working at Costco Wholesale part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very affordable high quality health insurance benefits even for PT employees. Great for working parents who split up child care and need coverage. The key to succeeding at Costco is to work hard, have a good attitude and be nice to people. It's hard work and fasted paced, you have to be down for that to succeed.

    Cons

    At this warehouse you are required to work 5 days per week, even if you are PT at 24 or so hours. This means lots of 4-5 hour shifts rather than fewer 8 hour shifts which is tough for those who commute a long distance to work or have to cover day care.

    Advice to Management

    Allow the PT staff at 24/hours per week or so to work 4/6 hour shifts or 3/8 hour shifts rather than 4 and 5 hour shifts. it gets expensive for those who commute a long distance to work or have to cover day care.

  7. Helpful (65)

    Response from Long Term Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership in Seattle, WA (US)
    Current Employee - Membership in Seattle, WA (US)

    I have been working at Costco Wholesale full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's funny to read "Con" company critiques & reviews from employees who have only been employed for a limited period of time.....the key to success with Costco is to "work with purpose", keep the chatter down, don't complain and be thankful for the benefits and pay structure. As the company continues to expand and "crush" the competition (with stock soaring along with profits and revenue), there is significant need for employees with a very positive outlook, gratefulness, compassion for fellow employees and members and an incredibly strong work ethic. Many of these traits have waned over the years with younger employees and those who are new to Costco simply have not experienced "expectations" in the workplace which is why so many "seasonals" find themselves not being called back after January layoffs or re-assigned to the Member Service as a last resort to prove their worth to the organization. With over 20,000 applicants per new warehouse for less than 200 positions, there a many folks who would value a full suite of benefits, reasonable pay, not a real mentally challenging work environment and a pretty good crew to work with. Just start working after you clock-in, and continue at a good pace throughout your shift and keep your idle chatter to yourself.....breaks are mandatory and no one should go without the two 15 minute rest periods, period....call corporate if policies are not being followed.

    Cons

    Significant growth is a challenge in any organization and many at Costco are on a fast track to the "Peter Principle" however, the alternative of bringing in supervisory/management talent from the "outside" would derail the entire culture plus, there's always a "reason" why someone is out looking for work and most of the time, they were no longer wanted by their previous employer.....very few "outside" hires directly into supervisory or management roles at Costco every work out for a variety of reasons.

    Advice to Management

    Supervisory and management professional development. Eliminate perceived and real "favoritism" at all costs, tie employee development to management bonuses, practices will improve "overnight". Be more like many Fortune 500 companies (Amazon, Pepsi, etc.) and bring management rotation down through the ranks by moving promising candidates around the country, this will will serve to remove the "silos" which have been allowed to develop at the regional level. Seasoned Members who have shopped at multiple locations around the country consistently comment on how different Costco's and employee moral is depending on geographic location.

  8. Helpful (3)

    Cashier assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Costco Wholesale part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great benefits, Easy atmosphere, Chance for promotions, good vacation time, and great comparable salary.

    Cons

    Back may hurt after a while unless careful, Its retail... People can suck. Hustle gets taken advantage of if your not careful, and doesn't really get you promoted any faster. You have to do your time. At least 3 years to be taken seriously.

    Advice to Management

    Costco doesn't really seem to have any action plan for advancement. What I mean by that is there is no real communication with employees about if you do this you can become this within a said time. I think they would benefit from something like this. And if they have it, make it more knowledgable. I think employees would take they're job a little more seriously if this were more visible within the warehouse.

  9. seasonal - front end assistent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Assistant in Gilroy, CA (US)
    Former Employee - Front End Assistant in Gilroy, CA (US)

    I worked at Costco Wholesale (Less than a year)

    Recommends
    Recommends

    Pros

    good pay fast paced good benefits if they keep you for 6 months. I started out at 12.50 which was $3 above my local minimum wage. I enjoyed going to work.

    Cons

    had to push carts in the rain.

    Advice to Management

    get a carty pushing machine

  10. Great pay and benefit but generalized goals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Membership Associate
    Current Employee - Membership Associate

    I have been working at Costco Wholesale part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Pay is much better than other retail jobs and there is a very good selection of benefits. If you start young there is a lot of potential for advancement.

    Cons

    Goals given for memberships are generalized for the company and do not take into account the demographics of an area.

  11. Inventory Control Specialist

    Current Employee - Anonymous Employee in Chicago, IL (US)
    Current Employee - Anonymous Employee in Chicago, IL (US)

    I have been working at Costco Wholesale (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay for hourly employees plus bonus.

    Cons

    Treating office employees the same as in the warehouse i.e punching into a time clock.

    Advice to Management

    Train managers to be more diverse

Work at Costco Wholesale? Share Your Experiences

Costco Wholesale

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.