Coupons.com Reviews

Updated 22 March 2015
32 reviews filtered by
  • Mountain View, CA (US)
  • Any Job Title
2.9
32 Reviews
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Coupons.com President & CEO Steven R. Boal
Steven R. Boal
22 Ratings

32 Employee Reviews

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  1. Fun place to work but stressful at first.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Campaign Manager in Mountain View, CA (US)
    Former Employee - Campaign Manager in Mountain View, CA (US)

    I worked at Coupons.com full-time

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Free lunches, beverages, lots of team building activities. Awesome close-knit coworkers, great technology. Excellent pay. Easy to get promoted if you put in the time. Great mentorship by non-management co-workers.

    Cons

    Constant change in management, lots of turnover. Change in Operations middle management was a downfall because all the good managers leave. Going public caused lots of cuts to staff. They will continue to move staff to Ohio & eventually overseas because salaries are lower there which helps the bottom line but not good if you want to stay in Silicon Valley.

    Advice to Management

    Have some consistency in middle management and the turnover will lessen.

  2. Positive Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director Sales in Mountain View, CA (US)
    Current Employee - Director Sales in Mountain View, CA (US)

    I have been working at Coupons.com full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I have been with Coupons.com for 4+ years and my experience has been very positive. Coupons.com is a leader in the industry, well managed and management has always treated me fairly.

    Cons

    We work a lot, so if you are considering a career here be prepared to put in a lot of hours.

  3. Helpful (7)

    Management is Blind!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mountain View, CA (US)
    Current Employee - Anonymous Employee in Mountain View, CA (US)

    I have been working at Coupons.com full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The company has an overall pretty relaxed atmosphere. Unlimited vacation time, unlimited sick time, not very strict work from home rules, flexible hours, free lunch, snacks, drinks, etc. Pretty much the usual for a company in Silicon Valley/Bay Area.

    Cons

    Absolutely no personal growth or development. What's worse, employees are vocal about wanting to grow and at the very least be developed into a stronger individual contributor/employee but management just wants their employees to shove their heads into their computer screens and work work work. What makes things EVEN WORSE is that management knows about morale issues but haven't made any effort to make things better. They may have a couple of meetings to make plans about how they can make things better but after the meeting it's like the meeting never happened. Management follows up and focuses on the absolute wrong things and has no idea what their employees do day to day. There are current individual contributors who can help turn things around and these are the individuals that need to be in management roles, people that are well respected amongst their peers, focuses on motivating team members, and can develop others into stronger employees.

    Advice to Management

    There's too much corporate politics and it's led by management! Open your eyes management or you're going to lose all your top talent!

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  5. Helpful (1)

    Mgmt does not care about people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Mountain View, CA (US)
    Former Employee - Senior Manager in Mountain View, CA (US)

    I worked at Coupons.com full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flextime, free food (not very good food)

    Cons

    Mgmt does not get that having quarterly layoffs impact morale at all levels

    Advice to Management

    Wake up and look at the atmosphere you have created

  6. Helpful (1)

    Incredible!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Service Manager in Mountain View, CA (US)
    Current Employee - Client Service Manager in Mountain View, CA (US)

    I have been working at Coupons.com full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The Team is amazing to work with!

    Cons

    Not good at training plan for new hires.

    Advice to Management

    none

  7. Helpful (5)

    Sad and disappointing experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Mountain View, CA (US)
    Current Employee - Business Analyst in Mountain View, CA (US)

    I have been working at Coupons.com full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Lots of perks like other hi-tech companies like free shuttle, free lunch, etc. Generally everyone is very friendly and social.

    Cons

    There is no career development for many employees. They don't value loyalty. Company does not encourage to hire within. Upper management turns a blind eye to the high turnover rate. People get let go and there are no announcements

    Advice to Management

    Inspect teams with high turnover, focus on career development, encourage work/life balance, discourage secrecy

  8. Helpful (4)

    Stay away at all costs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager in Mountain View, CA (US)
    Former Employee - Product Manager in Mountain View, CA (US)

    I worked at Coupons.com full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Very few pros, although they do have a decent client base.

    Cons

    Enormous turnover, no brand, HR or internal communications. little regard for employees, its all talk. CEO is huge micromanager - employees just expected to react, never question the status quo.

    Advice to Management

    Welcome ideas, your employes are not robots. There is more to life than the IPO and money. If you treated employees and customers better you would reduce your attrition in your CPG customers who are flocking to other providers.

  9. Helpful (3)

    Great employees and culture, not so great management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Mountain View, CA (US)
    Current Employee - Anonymous Employee in Mountain View, CA (US)

    I have been working at Coupons.com full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The people you work with are great. Everyone is very friendly and fun. Free lunch every day.

    Cons

    Management has their favorites and everyone else gets shown no appreciation and worked to the bone. High stress environment. Lots of politics and biases.

    Advice to Management

    Treat everyone equally.

  10. Helpful (4)

    Not a dynamic, interesting company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Marketing in Mountain View, CA (US)
    Former Contractor - Marketing in Mountain View, CA (US)

    I worked at Coupons.com as a contractor

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Free lunch, drinks, and snacks
    Good location for commuters
    Pretty good pay

    Cons

    Coupons has all of the trappings of a "hip" Silicon Valley environment: fridges filled with drinks, snacks galore, and catered (albeit pretty unhealthy) lunches. However, below the surface, it's a drab, lifeless place. Any idea you may get of this being a "fun" company is completely false; it's a sad cubicle farm with quiet, beaten-down employees. Lower management has an iron grip on their employees, often putting up roadblocks without giving any clear communication as to why. Though a lot of managers here are women, it's clear that they favor the men in the office, allowing them to push back more often when ideas aren't universally liked. Any new ideas that you enter the company with are quickly ignored in favor of doing things the way they've always been done. There is also little-to-no contact from HR or upper management if you need to voice concerns about your work environment.

    If you're seeking stability, beware: this company's practice of hiring contractors is suspect. If you are entering in a contract role with the intent of converting, think long and hard if you want to be a contractor for a year or more. They started me on a nebulous 3-6 month contract, with the idea that I would be converted in about 2 months. That conversation never happened again; it's just more important that their bottom line looks good rather than if they treat their employees with respect by giving them full-time jobs with benefits.

    If you're in your early, mid, or late twenties, don't waste your life here. There are much better places to be.

    Advice to Management

    Do not let lower management bully employees. Create a system with HR so that complaints can be heard and addressed before they get out of control. Innovate - your company depends on it!

  11. Helpful (4)

    Disappointing experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Mountain View, CA (US)
    Former Employee - Marketing in Mountain View, CA (US)

    I worked at Coupons.com full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Many friendly, nice, competent employees. The company is on the cutting edge for digital coupons. Good website. Market growth has been strong. Good location for commuters.

    Cons

    Top management seems to have little regard for employee future in the company. Top management, and HR, has little regard for inter-departmental issues. High turnover. Also, some department hiring practices are very racially biased.

    Advice to Management

    HR and management should take a sincere interest in lower, and mid-level, employee moral and issues. You may learn much from disgruntled employees who just quit out of frustration. No opinion about the CEO - he was inaccessible.

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