CustomInk Reviews

Former Employee – worked at CustomInk full-time for more than 3 years

Pros – relaxed environment, always changing, tons of future busines growth potential. The pay is decent, but the benefits (esp healthcare) are some of the best around for young single individuals. The organization tries really hard to keep in line with its core values.

Cons – Still in an emerging growth mode so a bit of disorganization in employee relations and structure/policy. The work/life balance was fantastic, until business growth moved faster than hiring. Most operational employees (bulk majority of the staff) work overtime >6 months out of the year. Nice for the paycheck, not so much for time to unwind.

Advice to Senior Management – Focus on current team's potential, regardless of role in organization. Pay close attention to who is actually doing the work vs who is getting the credit. Most employees don't need constant pats on the back, but it wouldn't hurt.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at CustomInk full-time for more than 7 years

Pros – Free Breakfast every Monday free lunch every Friday!

Cons – If your in good with certain people you can advance quickly, if not they will find away to get rid you even if your productive.

Advice to Senior Management – Stop hiring kids and grow up as a company!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at CustomInk full-time for less than a year

Pros – Very casual work environment. Lots of meetings to check up on your progress toward hitting your targets.

Cons – Most of the people there are in their early to mid 20's - managers included. Lack of maturity and professionalism was a bit of a problem. I didn't really realize how much I'd miss those things until they were absent from the office. When problems arose, we didn't need a friend, we needed a leader - and there was none to be found.

Advice to Senior Management – Find out how other companies hire, train, and release employees. There is a lot of information out there that CustomInk seems to be ignoring for the purposes of doing things "the CustomInk way". They are called industry standards for a reason.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at CustomInk full-time for more than 3 years

Pros – Free breakfast Monday, Free Lunch Friday, Won lots of awards, growing, opportunity, great benefits, busy, great locations

Cons – I haven't come across any cons.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at CustomInk full-time for more than 7 years

Pros – The people
The values
The ownership everyone takes to make sure the customer gets WOW'd

Going into work each day with a smile on your face

We get treats EVERY week! Catered breakfasts on Mondays, Catered Lunches on Fridays - free healthy snacks, a beautiful casual and chic office.

This place cares 200% for customer satisfaction and employee satisfaction. We aren't simply employees... we are Inkers.

Cons – We are busy, but I don't see that as a Con as I hate being 'bored at work'. The company is growing and growing and business is great!

Advice to Senior Management – Keep it up!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at CustomInk full-time for more than 8 years

Pros – - A company that really cares about me as a person - starting all the way from the top, if I needed/wanted to, I could speak directly with the CEO about anything.
- A company that stands by its values - the company believes people should strive to be innovative, be nice to each other, take ownership of your work, words, and actions, and be an honest person. While they'll work with anyone who is struggling to perform, the company does not tolerate dishonesty. Which always makes me feel great that I know I am working with people I can really rely on and trust.
- A growing company that still manages to have a work hard/play hard type attitude.
- The company really strives to hire from within, even for management roles, if there are people that have shown they can do the work and have the skills to do a good job.

Cons – The nature of the business is seasonal and the company is still striving to find ways to handle the peaks and valleys of the business flow in a way that doesn't require a lot of overtime or a lot of sitting around doing busy work.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at CustomInk full-time

Pros – Great benefits, competitive compensation, tons of perks, fun and laid back environment, growing company with lots of opportunity

Cons – Some departments are less fun to work in than others, rapid growth has caused some growing pains

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at CustomInk full-time for more than a year

Pros – Great Culture, Nice Facility, Great Pay, No dress code! Great Benefits, cheap cheap medical,dental, vision plan.

Cons – When you first start you might not get the perfect 9-5 schedule..but the company is expanding and hiring more and more people. 401k matching is not the best.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at CustomInk

Pros – Great location, good benefits, free food, nice enough co-workers, fun and relaxed environment. No micromanaging and no scrambling around. Ok pay.

Cons – Managers aren't really experienced, and it shows. This can be good on one hand, but bad when leadership is actually needed. When first hired, I felt tricked a little. My salary was lower than the minimum that was advertised and the schedule wasn't what was advertised either. It's not THAT big of a deal, but it does make me question the integrity of the company. It's like they advertised greatness to get you excited and then once you're hired, they take all that away. But you don't want to walk away because of the difficult job market. That's what happened. Overall, it's ok, but I'm not WOWed.

Former Employee – worked at CustomInk

Pros – Great co-workers! Good location. Nice facility. Good compensation.

Cons – Awful management - none of them had actual management training (management degree, etc.)

Yes, I would recommend this company to a friend