DFS Group Reviews

Updated 15 April 2015
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3.7
52 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
DFS Group Chairman & CEO Philippe Schaus
Philippe Schaus
4 Ratings

Pros
  • great benefits, decent time-off policies, decent career opportunities globally, not domestically (in 6 reviews)

  • good benefits for K-staff (Management) (in 3 reviews)

Cons
  • Lots of political infighting at senior management level (in 5 reviews)

  • Slow career growth and progression (in 3 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SFA in Global Village (India)
    Current Employee - SFA in Global Village (India)

    I have been working at DFS Group part-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    great team w0rk environemnt. love it

    Cons

    compensation is lot that good

    Advice to Management

    nothing

  2. Great benefits!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Dededo, GU (US)
    Former Employee - Sales Associate in Dededo, GU (US)

    I worked at DFS Group full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Salary plus commission structure. It is dependent upon tourism activity primarily, but commissions are reasonably consistent, at least as best as can be expected.

    Cons

    Any world event that is likely to result in a downturn in tourism will obviously affect your income here. This is an excellent place to work, but you'd be better suited if your spouse is the real breadwinner or has a more stable job.

    Advice to Management

    Very much enjoyed my time with DFS - keep up the good work to keep this a well-oiled machine and continue developing your people with your commitment to training and development.

  3. fer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DFS Group

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    nothing to really note about the job

    Cons

    i really didnt like the houers

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great people, great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Creative in San Francisco, CA (US)
    Former Contractor - Creative in San Francisco, CA (US)

    I worked at DFS Group as a contractor (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Worked as a long term contractor until my department relocated to Hong Kong. There was mutual respect, open communication and flexibility. My team leader was the most qualified, talented person I have ever worked with the ability to laugh and lead simultaneously.

    Cons

    They relocated to Hong Kong.

    Advice to Management

    Fabulous hiring of able, sociable people.

  6. Store management as management trainee, and PR assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DFS Group

    Pros

    you can get great experience managing 11brands with over 60 staff to manage, and building relationship with international media such as Vogue and ELLE.

    Cons

    management trainee program is not well managed.

  7. Interned in Singapore finance department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Finance Intern in Singapore (Singapore)
    Current Intern - Finance Intern in Singapore (Singapore)

    I have been working at DFS Group as an intern (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The HR takes care of the interns and try to make them feel welcomed to the company.
    Makes you feel like a part of the family,
    Employee-perks for products and chocs

    Cons

    Slow career progression if rank-and-file employee
    Needs IT overhaul of the finance system instead of using excel sheet

  8. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Los Angeles, CA (US)
    Current Employee - Manager in Los Angeles, CA (US)

    I have been working at DFS Group

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Building a great and inclusive culture based on the customer experience

    Cons

    Email load is heavy
    Travel retail is unpredictable

    Advice to Management

    Philippe has great vision and if we all follow and dedicate to the goal we will be the best.

  9. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at DFS Group

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great company culture. Very smart enthusiastic people. Opportunity to directly impact business and have great exposure to many markets.

    Cons

    Lots of political infighting at senior management level. Lack of clear direction from senior managers. Extremely heavy workload with piles of projects that are all urgent. Poor systems for managing business.

    Advice to Management

    Take an in-depth look at workloads across the company from multiple view points. When strategies are announced have the support behind them to make it successful. Focus more on growing existing operations and less on expansion. Make a decision and execute it consistently across the company.

  10. I love my job, great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Promoter in Jamaica, NY (US)
    Current Employee - Sales Promoter in Jamaica, NY (US)

    I have been working at DFS Group part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    easy, great pay, benefits, flexiable, opportunity to advance, gifts, incentives, bonuses. overall you will learn and be rewarded on top of pay. i am happy with working here.

    Cons

    little training so you will basically teach yourself until you attend certain vendor trainings, also it gets pretty unorganized with how we work on the floor and what we have to offer customer

    Advice to Management

    work out certain kinks with boosting productivity.

  11. senior manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at DFS Group as a contractor

    Pros

    very good compensation. no long work hours. opportunity to climb.

    Cons

    none that i can think of.

    Advice to Management

    good job.

DFS Group Photos

DFS Galleria Customhouse in Auckland
DFS Galleria Department Stores

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