DISH

www.dish.com

DISH Reviews

Updated 30 January 2015
Updated 30 January 2015
1,956 Reviews
2.7
1,956 Reviews
Rating Trends

Recommend to a friend
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DISH Director, President and CEO Joseph Clayton
Joseph Clayton
1,253 Ratings

Review Highlights

Pros
  • Pay is good for these parts, especially if you stick with it for a few years (in 86 reviews)

  • Good work life balance: people in our office arrive around 10am and leave by 7pm (in 36 reviews)


Cons
  • Management uses strong arm tactics while telling you about work/life balance (in 49 reviews)

  • Upper management don't keep to their word, will Lie thru their teeth in your face (in 110 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Worst company ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - FSS I in Maryland
    Current Employee - FSS I in Maryland

    I have been working at DISH full-time (less than a year)

    Pros

    It's better than unemployment. Maybe

    Cons

    Well when first read all the reviews here I thought maybe there just disgruntled workers. Well I am still an active employee 3 months strong and trying to get the hell away from dish. Everything you read is true. The pay is low , the work is dangerous but the company always cover themselves so you can't sue. Want example you say? Ok here it goes! As a field tech we are not allowed to go on roofs to place a dish. Hmmm geese seem to me all the dishes are where? You co-workers are essentially useless there under so much pressure from there metric that they can't help if you need it. Ok my supervisor say you can't go beyond fss4 unless you have a degree well most people don't get to fss2. Here's why. You have to get a 10 on your customer satisfaction surveys there are so many variables,with that it not even funny.mif the customer has a bad experience with customer service before you get there guess what your rating is gonna be. Next one, Internet connectivity. You must connect all there mpeg 4 equipment to the Internet so customers can get there on demand. Lets think about that, I am always in low income neighborhoods they barely can afford the cable most don't have phones or computers so no connectivity for me, or there the person who just uses a hotspot and refuses to run up there data plan for a cable box, moving on , trouble calls. If a customer call for any reason this is my favorite the tv is on the wrong input, you are charged with the trouble but the reasons vary. Some are the techs fault but usually the customer just wants more for less. Then points per hour well since the customer service department is so crappy to not only the customers but the techs. They usually get a customer off the phone as quickly as possible to meet there call quota. What this mean is very inaccurate orders. The is given point based on what the customer orders. So when you show up thinking your going to a 2 room install and it's more like 6 you get the same points. Lastly this no raises if you are failing any part of this. So we have guys there which is all except 5 people . Who are still tech 1. That's right no raise or cost of living increase. The benefits are a joke 1,250 copayment for single. Then most of the procedures are only covered at 20percent up to 10,000. With wife or husband that copayment jumps to 2,500 and pretty the same coverage. So healthcare is a joke here. Well that's it for now but I will continue to update 3/26/2013

    Advice to ManagementAdvice

    They won't listen. They are winning. Divide and conquer

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 6 people found this helpful  

    Positive Despite Reputation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Operations Analyst II in Denver, CO (US)
    Current Employee - Business Operations Analyst II in Denver, CO (US)

    I have been working at DISH full-time (less than a year)

    Pros

    When preparing for my interview I came to this site, and searched some about employee experience on the internet and saw it listed as one of the worst places to work. I gave it the benefit of the doubt and have thoroughly enjoyed my management, my office, my peers, and my work. Several years ago there was a reputation of the corporate side being run like the military. My experience in the past few months has reflected a much more laid back atmosphere with schedule flexibility, project flexibility, and fun co workers.

    On a larger scale, it seems like the DISH products seem to be improving. It seems like DISH has a head start on the future with the ownership of all its wireless spectrum. It's an exciting time to start with the company.

    Cons

    I'm underpaid relative to my education (though I've heard that with tenure within company DISH tends to pay better than competition). Benefits are meh. Healthcare is comparable to Obamacare. 50% match on 401(k) up to $5,000 ($2,500 match) isn't great, nor is the 5 year vesting period for it. Employee Stock Purchase Program is nice if there's wiggle room in your budget for it, but that might be a year 2 or 3 type of thing for young people.

    There has been a high level of recent attrition, which may lead to disorganization, although it seems the company has turned the corner (on the corporate side) in terms of employee experience.

    Advice to ManagementAdvice

    The company has a miserable reputation for its employees. This, matched with a low starting salary offer likely drives a lot of talented applicants away. I have loved my job from day 1, but I absolutely would not have accepted the job if my manager didn't knock my interview out of the park when I was there. I'd be missing out, but the reality is that the company is not appealing from the outside looking in yet.

    Recommends
    Positive Outlook
  3. 4 people found this helpful  

    DishAppointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manufacturing Supervisor in El Paso, TX (US)
    Former Employee - Manufacturing Supervisor in El Paso, TX (US)

    I worked at DISH full-time (more than 8 years)

    Pros

    Almost free TV, performance incentives, tuition reimbursement, opportunities for growth, awesome co workers, experience and most of all flexibility! LEAD training for leaders.

    Cons

    Lack or no HR Management support, unethical practices such as data manipulation, favoritism, my way or the highway managerial tactics, conflict of interest left and right, onsite soliciting,managers sleeping with direct reports, retaliation, and theft. Oh yeah HR management and Sr Director see the other way, they are the sponsors of such behaviors and culture. Stop saying and preaching we work for the people? not!!!! The winning culture in EL Paso will not change until these unethical leaders or managers are gone!

    Advice to ManagementAdvice

    Executive leadership should really look in the mirror or research to see if HR management and Director level leadership are even qualified to meet expectations for their roles? Maybe even check to see if their educational background is in line with DISH expectations. Historically these people will say they work for the people but if you really do some Homework DISH ethics will see that maybe the strategic plan for El Paso is a fallacy!Please look into all these unethical practices and get rid of the root cause of most of your issues in El Paso Manufacturing. Mr. Ergen look into these issues or you might be Dishappointed!!!!!!!!!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 12 people found this helpful  

    They do not care about employee's

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Harlingen, TX (US)
    Current Employee - Customer Service Representative in Harlingen, TX (US)

    I have been working at DISH full-time (less than a year)

    Pros

    Training, available OT. Shift bids.

    Cons

    Disgusting customer base and company SOP for handling them. This customer first attitude has front line reps serving as punching bags for the managers sake.

    Advice to ManagementAdvice

    Treat employee's better. A lawn mower contractor shot a rock through my window and when I pleaded to human resources and they dismissed me saying that they could not do anything. That is ridiculous, its costing me a weeks pay to fix something a ignorant migrant worker caused. You aren't going to retain employees this way. I'm leaving next week.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Good place for starters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Flushing, NY (US)
    Former Employee - Customer Service Representative in Flushing, NY (US)

    I worked at DISH

    Pros

    Good working environment, many oppurtunites for growth.

    Cons

    Long hours, hard to do anything else except work, and you have to work more to grow, overtime etc.

    Advice to ManagementAdvice

    Consider part-time opportunities.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Dissatisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tester in Spartanburg, SC (US)
    Current Employee - Tester in Spartanburg, SC (US)

    I have been working at DISH full-time (more than 3 years)

    Pros

    They finally raised the pay scale. Job well done on that. They have taken steps to attempt to make changes for the better.

    Cons

    Management is very poor. Separate rules for each shift. No one seems to have any answers to any questions on night shift. Right hand doesn't seem to know what the left hand is doing. Very hard for some to move with in the company. I have had much better benefits with other companies. I, as well as others would like to see medical benefits with a small copay for doctor visits an prescriptions. I personally can not afford to use the insurance with the huge deductible we have.

    Advice to ManagementAdvice

    All shifts need to get on the same page. They need to listen to their employees concerns more instead of just blowing us off. There have been numerous safety concerns brought up but they blow it off and don't take the employees concerns to heart.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Generally a positive experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at DISH

    Pros

    This is the best company I have ever worked for. They treat all of their employees fair and offer many opportunities.

    Cons

    This company has the most physical labor of all companies I have worked for. You have to be prepared for a physical job.

  9.  

    Learned how a listening ear, and a desire to help can solve all kinds of problems! :)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Helpdesk Representative in Thornton, CO (US)
    Former Employee - Technical Helpdesk Representative in Thornton, CO (US)

    I worked at DISH full-time (more than 3 years)

    Pros

    Great people! Theresa Smith in particular, made you feel a part of a team... <3

    Cons

    Nights in a building with no windows. :(

    Recommends
    Positive Outlook
  10.  

    Dish is a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Christiansburg, VA (US)
    Current Employee - Customer Service Representative in Christiansburg, VA (US)

    I have been working at DISH

    Pros

    Good pay. Nice people. Benefits are good.

    Cons

    Sometimes not so good hours.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
    Approves of CEO

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