Glassdoor is your free inside look at DSG International (Dixons Retail) reviews and ratings - including employee satisfaction and approval ratings for DSG International (Dixons Retail) CEO Sebastian James. All 30 reviews are posted anonymously by DSG International (Dixons Retail) employees.
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Sebastian James
Current Employee – been working at DSG International (Dixons Retail) full-time for more than 8 years
Pros – Staff discount, pension, options etc
Cons – A large company - small cog in large wheel.
Advice to Senior Management – The customer experience is everything.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-17 13:47 PDT
Current Employee – been working at DSG International (Dixons Retail) for more than 3 years
Pros – Has a real customer focus
Cons – Often criticized because it is the largest
Advice to Senior Management – Pay greater attention to the quality and profile of shop floor staff
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-19 01:28 PDT
Former Employee – worked at DSG International (Dixons Retail) full-time for more than 7 years
Pros – Dsg are a powerful company with certain categories often with over 50% market share. Former CEO was very strong implementing much needed change.
Cons – An environment exists in Dixon where those who have the ability to put the best spin on a situation were likely to do well. This was improving but still not enough focus on wider performance.
No, I would not recommend this company to a friend
2013-04-21 01:34 PDT
Former Employee – worked at DSG International (Dixons Retail) full-time for more than 3 years
Pros – If you are in the right store, with the right management team then it can be enjoyable. Otherwise, head office don't care too much about those on the ground.
Cons – Lots of mis-communication to the store staff from head office both from a sales target and merchandising point of view.
Advice to Senior Management – Trust the staff more, rather than worry about if they are going to do something bad.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-02 07:00 PDT
Current Employee – been working at DSG International (Dixons Retail)
Pros – A business that encourages change and innovation. It has made an enormous amount of change in the last few years and mostly for the better.
Cons – The company has had some challenges financially and as result it has not invested in developing the colleagues and this now needs to be done as it appears to be more financially stable.
Advice to Senior Management – Remember the colleagues are very important to the success of the business
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-02 08:42 PST
Current Employee – been working at DSG International (Dixons Retail) part-time for more than 3 years
Pros – Good for students to get some experience, young environment, social events, decent salary for students.
Cons – Promised benefits never paid, promised opportunities for further development never came true, some of the branches are purely recruiting only certain nationalities
Advice to Senior Management – Improve! It doesn't matter that you are dealing mostly with students you should act as professionals.
No, I would not recommend this company to a friend
2013-03-16 19:41 PDT
Former Employee – worked at DSG International (Dixons Retail) full-time for more than a year
Pros – The people are mercurial; I worked with some of the best people I have ever met in their fields. The senior leadership team talk to the people on the front line in terms of customer experience and doing the right thing.
Cons – Unfortunately, far too many are average at best, and there's a lot of incompetence and lack of accountability. Despite talking a good game, with their customer plan, the focus is consistently on reducing cost base. During times of unprecedented sales demand, costs continue to be cut driving a poor customer experience and lost revenue.
Advice to Senior Management – Consider budgets beyond single fiscal years. You lose revenue through over promised cost base cuts, which means you cut into flesh rather than trimming fat.
No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-05 11:03 PST
Former Employee – worked at DSG International (Dixons Retail) part-time
Pros – good part time career opps
Cons – not much as of this moment
Advice to Senior Management – none
2013-01-07 12:06 PST
Former Employee – worked at DSG International (Dixons Retail)
Pros – It is place to get some experience and leave.
Cons – Very low salary for he job you do.
Advice to Senior Management – They need to change hole system in the organisation.
No, I would not recommend this company to a friend
2013-01-08 08:32 PST
Current Employee – been working at DSG International (Dixons Retail) full-time for more than 3 years
Pros – few of the best colleauges I've worked with, in a casual environment. part of Dixon's group which is well known internationally.
Cons – the worst part of this job is the low salary, and that there are not many opportunities for promoting. with a fairly monotonous work schedule.
Advice to Senior Management – They should try harder to keep their employees satisfied, especially the ones who have out in a lot of years and effort.
No, I would not recommend this company to a friend
2012-11-21 05:47 PST
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