Dairy Queen

  www.dairyqueen.com
  www.dairyqueen.com
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Dairy Queen Reviews

Updated 18 September 2014
Updated 18 September 2014
298 Reviews
3.5
298 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dairy Queen President and CEO John Gainor
John Gainor
82 Ratings

Review Highlights

Pros
  • Making ice cream is fun and I get to ask off for whatever days I need off from work (in 46 reviews)

  • great team work experience, flexible hours, good for high school/college students (in 16 reviews)


Cons
  • Customers and management don't realize you work for minimum wage and expect too much (in 21 reviews)

  • You're around ice cream all day, and it's really easy to put on 10 lbs over the summer (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at Dairy Queen part-time for more than 3 years

    Pros

    Great atmosphere. Loved the company and overall customers are usually very nice and polite because who does love ice cream! Great training program. My boss is very helpful and loves what he does which makes days go by fast

    Cons

    Day to day operations can get a little repetitive. Growth within company can be hard, busy hours and long days

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A fun place to work and interact with the community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dairy Queen part-time for more than 3 years

    Pros

    Low-risk job that allows you to interact with many people in the community

    Cons

    Scheduling was not always respectful of employees' requests.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dairy Queen Blizzard Wizzard  in  Harrison City, PA (US)
    Current Employee - Dairy Queen Blizzard Wizzard in Harrison City, PA (US)

    I have been working at Dairy Queen part-time for more than a year

    Pros

    good work environment for sure

    Cons

    none that i can really think of

    Advice to ManagementAdvice

    hire better managers

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Crew Member

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dairy Queen

    Pros

    Able to work a lot and make good tips

    Cons

    Owner was never around and irresponsible

    Advice to ManagementAdvice

    actually manage the store instead expecting 17 yr olds to

  6.  

    I worked at the Dairy Queen at 14 st union square nyc

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  New York, NY (US)
    Current Employee - Cashier in New York, NY (US)

    I have been working at Dairy Queen part-time for less than a year

    Pros

    Great location ,the food the customers cool managers cool co workers

    Cons

    No challenges be prepared to work

    Advice to ManagementAdvice

    Listen to your workers here there concerns

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Busy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member  in  Raleigh, NC (US)
    Current Employee - Crew Member in Raleigh, NC (US)

    I have been working at Dairy Queen part-time for more than a year

    Pros

    Flexiable schedule, great staff, half price food. The free ice cream. The friendly atmosphere. Dairy queen is a great starting job.

    Cons

    working at dairy queen can be a pain due to how much people come in, Usually you are by your self and there are endless amount of orders coming in, its extremely stressful.

    Advice to ManagementAdvice

    Be more friendly

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    My experience as a customer was so great that I wanted to work at Dairy Queen.

    Current Employee - Shift Leader  in  Aurora, IL (US)
    Current Employee - Shift Leader in Aurora, IL (US)

    I have been working at Dairy Queen part-time for more than 3 years

    Pros

    I love the ice cream and the variety. Ice cream makes everyone happy.

    Cons

    Not enough team building to strengthen the crew. I had to work here three years just to get minimum wage.

    Recommends
    Neutral Outlook
  9.  

    Working at the Blizzard Factory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager  in  Chicago, IL (US)
    Former Employee - Shift Manager in Chicago, IL (US)

    I worked at Dairy Queen part-time for more than 5 years

    Pros

    Fun work environment and free food at the store I worked at. Always had a good time. Flexible hours along with good break time. Was able to study for my college courses when the store was slow.

    Cons

    Rush hours could be quite busy. Especially when mix machines would stop working. There really isn't any promotion or advancement opportunities. But that makes sense when it's a very small business.

    Advice to ManagementAdvice

    Be sure to spend more time in the store.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Take pride whatever you do and its truely fan food !

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dairy Queen

    Pros

    system is really necessary otherwise some time you are the only one working and nobody else.

    Cons

    you have to multi tasking

    Advice to ManagementAdvice

    need little bit shorter menu to get the speed better.

  11.  

    No room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  El Paso, TX (US)
    Current Employee - General Manager in El Paso, TX (US)

    I have been working at Dairy Queen full-time for more than 8 years

    Pros

    Promoted very quick to GM and they aren't too much in your face about what you need to do. As long as you are performing up to par you are good to go.

    Cons

    I have been a GM for 9 years and have been promised to be moved up but with a franchise it is very difficult to be promoted. A lot of franchisees do very little to better their stores which give DQ a bad rep.

    Recommends
    Positive Outlook
    No opinion of CEO

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