Dairy Queen

  www.dairyqueen.com
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Dairy Queen Reviews

Updated 15 August 2014
Updated 15 August 2014
281 Reviews

3.4
281 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dairy Queen President and CEO John Gainor
John Gainor
75 Ratings

Review Highlights

Pros
  • Making ice cream is fun and I get to ask off for whatever days I need off from work (in 46 reviews)

  • great team work experience, flexible hours, good for high school/college students (in 16 reviews)


Cons
  • Customers and management don't realize you work for minimum wage and expect too much (in 21 reviews)

  • You're around ice cream all day, and it's really easy to put on 10 lbs over the summer (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Frustrating environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager
    Current Employee - Shift Manager

    Pros

    The hours were very flexible and there were very few restrictions on how you could spend your time off. Facial hair was not permitted but piercings and tattoos were allowed.

    Cons

    The customers are extremely rude much of the time. A lot of the equipment was broken and the boss refused to replace it, making my job more difficult.

    Advice to ManagementAdvice

    Instill better incentives to workers, because currently there is no motivation for employees to do their job well.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Nice Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Virginias Chesapeake Shores, VA (US)
    Current Employee - General Manager in Virginias Chesapeake Shores, VA (US)

    Pros

    good pay, good opportunity for advancement, good management, no benefits at my location, but overall a very good job, I'd return

    Cons

    your always covered in soft serve, poor maintenance in most stores, very poor bonus plan and the computer system is terrible

    Advice to ManagementAdvice

    needs better bonus plan, and upgraded computer system

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great First Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Chilliwack, BC (Canada)
    Former Employee - Cashier in Chilliwack, BC (Canada)

    Pros

    Very social job. Not a lot of stress. Delicious food.

    Cons

    Can get very stressful around summer time and holidays.

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Good first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Hands on experience with customers, character building, smelled great

    Cons

    lazy manger, lazy co-workers, unprofessionalism, had to work with moody people

    Advice to ManagementAdvice

    don't play favorites

    Recommends
    No opinion of CEO
  6.  

    Customer Service Rep.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Services Representative  in  Anchorage, AK (US)
    Former Employee - Customer Services Representative in Anchorage, AK (US)

    Pros

    I loved the people I met everyday and I loved the environment the best part was making the ice cream

    Cons

    When people wouldn't do their job

    Advice to ManagementAdvice

    I would just say try your best to keep a positive environment in the work place

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    DO is a good place to work, not too hard to learn and is a well recognized brand.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Savannah, GA (US)
    Former Employee - General Manager in Savannah, GA (US)

    Pros

    Easy to learn all the processes and generally DQ is well regarded.

    Cons

    DQ is just like a lot of fast food places.

    Advice to ManagementAdvice

    Find employees who can work fast and give out high quality food.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Madisonville, TX (US)
    Former Employee - Cashier in Madisonville, TX (US)

    Pros

    This company really care about their employees.

    Cons

    They need to offer programs for their workers who are still in high school or college.

    Advice to ManagementAdvice

    Keep all the equipment and such updated to help the employees serve the customers better.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    A good first job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader  in  Cicero, IN (US)
    Former Employee - Shift Leader in Cicero, IN (US)

    Pros

    Easy to move up into management! the owner is a great guy once you get to know him. He taught me SO MUCH!

    Cons

    Its fast food. hard to like this job really...

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Painful summer job, but not the worst thing ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Halifax, NS (Canada)
    Former Employee - Server in Halifax, NS (Canada)

    Pros

    - good part-time hours in summer (good for students)
    - few requirements; easy to get hired
    - flexible scheduling; easy to get time off
    - employees get free fountain drinks! (depends on location; one of the places I worked did this, but the other didn't)

    Cons

    - HOLY TENDINITIS BATMAN; loads of people had pain from performing the same tasks (operating the soft serve machines/preparing blizzards, mostly) many times a day. The pain was bad enough that a few of them (me included) went to see doctors about it.
    - You must be good at multitasking--but even if you are, there are times when it's gonna be very stressful, especially if you're working the drive-thu
    - Beware of making mistakes with people's orders. A decent manager won't blame you for an honest mistake, but an angry customer often takes it personally, and people get REALLY ANGRY about their food.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Fun entry level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Burger Chef  in  Seattle, WA (US)
    Former Employee - Burger Chef in Seattle, WA (US)

    Pros

    Lots of free food and ice cream!

    Cons

    Minimum wage pay, very repetitive work

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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