Dairy Queen

www.dairyqueen.com

Dairy Queen Reviews

Updated 31 January 2015
Updated 31 January 2015
376 Reviews
3.5
376 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dairy Queen President and CEO John Gainor
John Gainor
99 Ratings

Review Highlights

Pros
  • Coworkers were fun to be around, salary was negotiable, nearly free food/ice cream (in 59 reviews)

  • great team work experience, flexible hours, good for high school/college students (in 16 reviews)


Cons
  • Customers and management don't realize you work for minimum wage and expect too much (in 27 reviews)

  • You're around ice cream all day, and it's really easy to put on 10 lbs over the summer (in 24 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Classic job for young student

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dairy Queen

    Pros

    Work hard and you can move up easily
    Low stress job
    Fun work environment
    It is what it is, you make ice cream and deal with the public

    Cons

    No benefits...very simple job
    Pay is mediocre, I was making minimum hourly wages
    Was not able to work as many hours as I wanted, we were overstaffed

  2.  

    Lucky First Timer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dairy Queen

    Pros

    We are all separately owned, and I lucky enough at hired at with the highest pay. They are also very flexible with hours and there is minimum labor.

    Cons

    It gets quite difficult to keep a smile on your face throughout the entire shift, and it is hard with it being a requirement.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    It's been pretty nice working at DQ but it is hard and fast paced.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Crew Member in Phoenix, AZ (US)
    Current Employee - Crew Member in Phoenix, AZ (US)

    I have been working at Dairy Queen part-time (less than a year)

    Pros

    I think it is a very good place for a first job because they give you room to learn and grow and they are very understanding.

    Cons

    There might be drama here and there between co-workers but in the end everyone loves eachother and we all have fun while getting covered in ice cream.

    Advice to ManagementAdvice

    I would really like to see people getting equal hours of work. At my DQ there's people that got more hours than others and some of us have bills to pay so we need more hours. I'd give everyone equal hours so that there isn't the idea of "he's better than you so he gets to work more" type of thing.

    Recommends
    Positive Outlook
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  5.  

    Good place to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Gilbert, AZ (US)
    Former Employee - Crew Member in Gilbert, AZ (US)

    I worked at Dairy Queen part-time (more than 3 years)

    Pros

    Good hours for part timer in school
    Easy work load
    Friendly environment

    Cons

    Management was literally just young adults who just knew the whole store, or adults hired off the street without previous management experience.

    Management didn't care about employee hours

    Strict labor cut environment

    Advice to ManagementAdvice

    Talk to the employees about the store more than once a year. They deserve to know what's actually going on.

    Recommends
    Negative Outlook
  6.  

    Good place to start working

    Former Employee - Crew Member in Etobicoke, ON (Canada)
    Former Employee - Crew Member in Etobicoke, ON (Canada)

    I worked at Dairy Queen part-time (less than a year)

    Pros

    Good training, fairly simple to get the hang of the operations, all you can eat ice cream, discounts on cakes

    Cons

    Constantly cold - you're always handling ice cream and other frozen desserts so you're almost always cold.
    The smell of dirty, ice cream covered dishes is so disgusting that I vowed not to return to ever work there.

    Advice to ManagementAdvice

    Get an air-scent neutralizer.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    The boss was unreliable.

    Former Employee - Sales Associate/Cashier in Tierrasanta, CA (US)
    Former Employee - Sales Associate/Cashier in Tierrasanta, CA (US)

    I worked at Dairy Queen part-time (more than a year)

    Pros

    I had discounts on all the frozen treats.
    I got a lot of tips after the last shift.

    Cons

    The boss was a jerk to me when I had a problem.
    Some of the employees were mean to me when I had a question.

    Advice to ManagementAdvice

    Fire the boss and hire a better manager.

    Doesn't Recommend
    Positive Outlook
  8.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Chesapeake, VA (US)
    Current Employee - Cashier in Chesapeake, VA (US)

    I have been working at Dairy Queen

    Pros

    Easy to work with, work-life balance, good first job

    Cons

    Pay, no advancement, rude customers

    Advice to ManagementAdvice

    None

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Very promising owners, very little follow through.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dairy Queen full-time

    Pros

    Working for one of their Dairy Queen stores can be a good opportunity. There are great people mixed in there and for being fast food, its a fun restaurant.

    Cons

    Owners are very promising about career advancements and job perks. Once they get you where they want you in their company, you mean nothing to them. Money is all they care about. Very two-faced to employees.

    Advice to ManagementAdvice

    Treat your employees better and you will see a lot better results.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Easy and fasted paced environment at times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sandwich Artist in Peoria, IL (US)
    Current Employee - Sandwich Artist in Peoria, IL (US)

    I have been working at Dairy Queen

    Pros

    Always something to do, love intracting with the customers, flexible scheduling and making sandwiches.

    Cons

    Dealing with diffuclted customers and closing a monstrous sandwich.

    Advice to ManagementAdvice

    Hire people who want to work and care about work. Make sure Subway rules are enforce and watch employees more carefully.

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