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Department for Work And Pensions
3.1 of 5 17 reviews
www.dwp.gov.uk London, United Kingdom 5000+ Employees
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Department for Work And Pensions Reviews

Updated May 19, 2013

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3.1 17 reviews

                             

67% Approve of the CEO

Department for Work And Pensions Permanent Secretary Robert Devereux

Robert Devereux

(3 ratings)

45% of employees recommend this company to a friend
17 employee reviews
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  • Culture & Values
         
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Bacolod, Bacolod (Philippines)

Current Employee – been working at Department for Work And Pensions full-time for less than a year

ProsFor the better result of the development ,and for those who is capable to do their work completely.

ConsBeginning to appreciate the work you're doing,and to think what is more important in our business.

Advice to Senior ManagementI would like to advice some rules and regulations in work that is perfectly do right ,and do your work according to the management of the business

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Disapproves of CEO

 

London, England (UK)

Former Employee – worked at Department for Work And Pensions full-time for more than 8 years

ProsBig organisation, plenty of opportunity to move around and do different things. High media profile for the work, but it's all horrible coverage.

ConsEssentially an evil tool that talks in Orwellian doublespeak - says the right things and then churns out policies and operations that basically screw everyone they come into contact with.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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London, England (UK)

Current Employee – been working at Department for Work And Pensions full-time for less than a year

ProsGood Money/ Great Balance with Social life/Some good people/ Good laugh/ Inspiring People/ Rewarding with success stories.

ConsCustomer/ Pace of Change/ Inconsistent rules

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Etāwah, Uttar Pradesh (India)

Current Employee – been working at Department for Work And Pensions part-time for more than a year

Prosi want some thing differnt.

Conswe do all work whose gave our officer.

Advice to Senior Managementwork hard

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Current Employee – been working at Department for Work And Pensions full-time

ProsAlways someone with knowledge to help

Conscall Centres, long waiting times

Advice to Senior ManagementKeep the good work up and your compassion to those who really need you

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Current Employee – been working at Department for Work And Pensions full-time for more than 10 years

ProsExcellent vacancies and a lot of help and support

ConsYou have to be commited to looking for work?

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Leicester, England (UK)

Current Employee – been working at Department for Work And Pensions

Prosannual leave
pensions
flexi working condition
other benefits

Conspoor management decisions
poor staff engagement
lack of progression opportunities

Advice to Senior ManagementListen to the people...they are doing the job on a daily basis!

No, I would not recommend this company to a friend

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Current Employee – been working at Department for Work And Pensions

ProsAs a working mum of 4 this employer is a very family friendly place. They are generous on holidays, flexi-time and have options of doing term time (depending on business needs). The managers have progress meetings with individual staff once a month so together you can set personal targets and goals. Most office locations are not within the city so savings can be made on commute.

ConsThe down side to working here is that the work is repetitive and boredom can set in. Moving around to other business sections i.e from jobcentre to the marketing department is very few and far between. The skills that you use within the jobcentre plus are hard to transfer to other jobs outside the DWP so the possibilities of getting stuck within the DWP is high. Changes happen frequently and senior management/government doesn't allow sufficient time for change management to happen.

Advice to Senior ManagementChange management is a problem, staff need sufficient time to adjust to changes before they change again. This often leaves us looking incompetent infront of customers and often leads to misinformation being given, decreasing customer service levels.

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Current Employee – been working at Department for Work And Pensions

ProsFlexible Employer = great work life balance when needed.

ConsPay and Progression is constrained. Limited development opportunities.

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  • Disapproves of CEO

 

Wolverhampton, England (UK)

Current Employee – been working at Department for Work And Pensions

Prospay cheque and flexi -time, managers are not rude to you, difficult to get rid of you if you're in the PCS union (cost £8.41 per month). The pay is not bad by Wolverhampton standards.

Consboring, repetitative work on ancient pre-Windows software. The simplist tasks are intricate and time consuming, requireing the use of three databases . A stagnate aging workforce,some there since the 60s. A woman got a medal for being in the same job, in the same place, for...25 years!! They are incredibly petty to a molecular degree and complain about things no one in the private sector would have time for. The main topic of conversation is the eating habits of their children. A colleagues's child and husband both like wild rice with fishfingers and tomarto ketchup.

It's depressing working for a welfare system that has failed.

Advice to Senior Managementplease stop saying:"Everything will be all right when Universal Credit comes in"...in 2013. More vertical and horizontal promotion opportunities. What is the purpose of our welfare system?

No, I would not recommend this company to a friend

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