Dick's Sporting Goods

www.dickssportinggoods.com
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Dick's Sporting Goods Reviews

Updated 4 March 2015
Updated 4 March 2015
1,037 Reviews
2.9
1,037 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dick's Sporting Goods Chairman and CEO Edward W. Stack
Edward W. Stack
399 Ratings

Review Highlights

Pros
  • Only good thing about working here is the employee discount (in 53 reviews)

  • I had flexible hours that allowed me to look after my son (in 43 reviews)


Cons
  • work-life balance hard at times- always was called in on days off (in 20 reviews)

  • POOR internal customer service, poor store to store product selection consistency (in 36 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Not enough freedom

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Golf Club Technician in Deptford
    Former Employee - Golf Club Technician in Deptford

    I worked at Dick's Sporting Goods full-time (less than a year)

    Pros

    They give you some freedom to do your own thing, but creativity is really taken away most of the time.

    Cons

    There isnt enough freedom given to the employees for them to really sell. They have such a strict environment.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dick's Sporting Goods

    Pros

    nice people, easy job, fast paced but always keeps you busy

    Cons

    your schedule fluxuates alot, hours get cut alot, and do alot of work when others dont pull there wieght

  3.  

    Sales Associate Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Gaithersburg, MD (US)
    Current Employee - Sales Associate in Gaithersburg, MD (US)

    I have been working at Dick's Sporting Goods part-time (more than a year)

    Pros

    Love working here for the experiecne beacause of very flexible hours work-life balance, great part time job, work culture and great customer interaction

    Cons

    The disadvantages of working here are: a lot of weekend hours, time off policies, compensation could be better, long time before you get a raise,

    Advice to ManagementAdvice

    Some adivice i would give to upper management would be increase the incentives for sales associates. I would also like to see the upper management create new ideas for promotions.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Best place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Los Angeles, CA (US)
    Former Employee - Sales Associate in Los Angeles, CA (US)

    I worked at Dick's Sporting Goods

    Pros

    Great people and managers, great products

    Cons

    Holiday season
    Hours can be long

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I enjoyed my time working there, was there for a summer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Washington, PA (US)
    Current Employee - Cashier in Washington, PA (US)

    I have been working at Dick's Sporting Goods part-time (less than a year)

    Pros

    coworkers were friendly, good hours.

    Cons

    Too obsessed with Scorecard memberships.

    Advice to ManagementAdvice

    Be less worried about credit cards and scorecard memberships.

    Approves of CEO
  7.  

    It was fine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Charlotte, NC (US)
    Current Employee - Cashier in Charlotte, NC (US)

    I have been working at Dick's Sporting Goods part-time (less than a year)

    Pros

    Good Discounts . The hours are good and long and you usually are not there long after close unless the upper management are coming.

    Cons

    Hours inconsistent . And depending on who's managing it was very hectic.

    Advice to ManagementAdvice

    They should not try to force the sports cards down people's throats.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good company, worked part-time during college with option for up to 40 hours work/week.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front End Coordinator in Raleigh, NC (US)
    Former Employee - Front End Coordinator in Raleigh, NC (US)

    I worked at Dick's Sporting Goods full-time (more than 3 years)

    Pros

    If you're a hard worker and a good, honest person, you'll love it!

    Cons

    Pushing the Scorecard metrics is a morale crusher for cashiers. If you can't push the customer rewards card, you probably won't last long here (as a cashier). Management usually stretched too thin (typical for retail), and that strain can trickle down to cashiers, sales floor associates, etc.

    Advice to ManagementAdvice

    Advice to corporate: Be realistic with metrics, particularly Scorecard quotas. Customers don't like being harassed by cashiers that don't want to lose their jobs.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dick's Sporting Goods

    Pros

    team environment, skill development. They are an enthusiastic company offering a fast paced and fun day. It is a great way to learn customer service.

    Cons

    compensation. Management can sometimes be distant.

    Advice to ManagementAdvice

    offer more training and motivation

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Watertown, NY (US)
    Former Employee - Sales Associate/Cashier in Watertown, NY (US)

    I worked at Dick's Sporting Goods part-time (less than a year)

    Pros

    Flexible Hours and Friendly Co-Workers

    Cons

    Low Pay and Lack of Communication

    Advice to ManagementAdvice

    N/A

    Recommends
    Neutral Outlook
  11.  

    Paid well but must suffer incompetent supervisors and essentially no training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Specialist in Bloomington, IN (US)
    Former Employee - Customer Service Specialist in Bloomington, IN (US)

    I worked at Dick's Sporting Goods part-time (more than a year)

    Pros

    Paid well.

    Flexible scheduling and hours.

    Cons

    Short breaks if any.

    Often understaffed.

    Not enough training.

    Advice to ManagementAdvice

    When you hire someone for a position train them adequately for it. I worked as a "Customer Service Specialist" for over a year and was never shown how to propped do deposits because no one ever took the time to show me. Total waste of talent.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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