Dillard's

www.dillards.com
Employer Engaged

Dillard's Reviews

Updated 6 March 2015
Updated 6 March 2015
1,300 Reviews
2.4
1,300 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dillard's Chairman and CEO Bill Dillard II
Bill Dillard II
772 Ratings

Review Highlights

Pros
  • the pay is good the holiday hours or regular not crazy (in 63 reviews)

  • the employee discount was good especially during additional discounts (in 155 reviews)


Cons
  • If you don't meet sales goals you can be terminated regardless of slow business (in 157 reviews)

  • The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired (in 83 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Beaumont, TX (US)
    Current Employee - Sales Associate in Beaumont, TX (US)

    I have been working at Dillard's

    Pros

    Flexible schedule
    Good hours
    Great pay
    Benefits for full time employees

    Cons

    Lazy employees not getting properly delt with.
    Lack of training program

    Advice to ManagementAdvice

    Need a better discipline process. Write up after wrote up and nothing happens to the lazy workers is ridiculous . You don't need to pay them to stand around for hours and play on their phones.
    The training program needs structure. You need designated trainers to properly train the new employees coming in not just whoever happens to be on the floor that day.

    Recommends
    Positive Outlook
    Approves of CEO

    Dillard's Response

    Mar 02, 2015Director

    Thank you for your feedback on training.

  2.  

    Great location to work. Grounded company with good potential for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Broward Highlands, FL (US)
    Former Employee - Sales in Broward Highlands, FL (US)

    I worked at Dillard's full-time (more than a year)

    Pros

    Salary plus commission can make the job very worth while.

    Cons

    Constant competition for customers turns customers off.

    Advice to ManagementAdvice

    Allow for more store to store transfers if jobs are available. I left the company because, although there was a position vacant I could not get a transfer to that location. I began college in another county and instead of transferring I was told to reapply through that hiring manager and begin the process all over.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It was a fair place to work, with nice co workers, and decent pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Longmont, CO (US)
    Former Employee - Sales Associate in Longmont, CO (US)

    I worked at Dillard's full-time (less than a year)

    Pros

    They had good hours, a nice friendly atmosphere, and the pay was fair. Most of all I enjoyed getting paid weekly.

    Cons

    The worst part about working there was the fact that everybody had daily sales quotas to make, and certain days it would be impossible for anyone to reach them.

    Advice to ManagementAdvice

    You should make sales quotas that are actually reasonable or adjust them accordingly to each respective store.

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Cosmetics and Fragrance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cosmetics and Fragrance in Idaho Falls, ID (US)
    Former Employee - Cosmetics and Fragrance in Idaho Falls, ID (US)

    I worked at Dillard's part-time (less than a year)

    Pros

    Pay was good, Co workers and ASM is what made it fun to come to work.

    Cons

    RIDICULOUS sales qouta, tons of pressure to make your sales even with no customers in the store.

    Advice to ManagementAdvice

    Maybe think about either lowering sales qoutas or just get rid of them. You'd be able to keep good employees that way and create a less stressful environment to work in.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Sales' associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's

    Pros

    Welcoming employees who help you to succeed.

    Cons

    Sales based job causes drama

    Advice to ManagementAdvice

    Lower sales' standards

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7.  

    Dillards Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's

    Pros

    great pay for a retail job

    Cons

    constant stress to meet your daily quota

  8.  

    Potential for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Lake Charles, LA (US)
    Former Employee - Cashier in Lake Charles, LA (US)

    I worked at Dillard's part-time (more than a year)

    Pros

    I enjoy helping customers make selections in various departments. I enjoy the seasonal sales and the challenge of daily quotas. Great opportunity for improving income.

    Cons

    There is a flexible work schedule and the managers seems to have favorites. Very little team incentives.

    Advice to ManagementAdvice

    Don't backbite and get involved in petty games with your employees schedule.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Sales Associate (part time)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Odessa, TX (US)
    Current Employee - Sales Associate in Odessa, TX (US)

    I have been working at Dillard's

    Pros

    Great pay and employee discounts

    Cons

    No personal growth,
    Having to compete against veterans sales associate for a sale,
    Having to chase after people to get the sale,
    Pay cuts if quota not met even if you only work from 6pm - 9pm shifts

    Advice to ManagementAdvice

    I would consider lowering quota to realistic numbers, there are times that people just aren't shopping and there is nothing we employees can do about it.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Great place to work

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Executive
    Former Employee - Corporate Executive

    I worked at Dillard's

    Pros

    Very progressive company -- always willing to try new ideas.
    Listens to staff and makes you feel like your ideas and suggestions matter.
    Lots of opportunities for promotions
    Great employee discount.

    Cons

    Required to work a lot of hours.due to heavy workload.
    Not enough training for Store Management teams.
    Medical Benefits are very expensive.

    Advice to ManagementAdvice

    Bill Dillard ll is a very intelligent and brilliant man (I was was lucky to interact with him personally on many business
    strategies.) He should take the time to talk to more sales associates when he is in stores so they can understand his
    his vision for Dillard's future better.

    Positive Outlook
    Approves of CEO

Work at Dillard's? Share Your Experiences

Dillard's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.