Dillard's Reviews

Updated 30 September 2014
Updated 30 September 2014
1,054 Reviews
2.3
1,054 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dillard's Chairman and CEO Bill Dillard II
Bill Dillard II
641 Ratings

Review Highlights

Pros
  • hourly pay is good and hour are not bad (in 55 reviews)

  • the employee discount was good especially during additional discounts (in 144 reviews)


Cons
  • Forced to resign before being "let go" due to outrageous daily sales goals (in 141 reviews)

  • The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired (in 77 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great job for those without a degree or much experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Selling Business Manager  in  Louisville, KY (US)
    Current Employee - Selling Business Manager in Louisville, KY (US)

    I have been working at Dillard's full-time for more than a year

    Pros

    It's a great way to earn money, especially without a degree. If one stays positive, does research on how to sell their products better and plan out event. They will do really well regardless of personality type.

    Cons

    It's sales, people can be unfair

    Advice to ManagementAdvice

    They do need to spend more time training employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Lithonia, GA (US)
    Current Employee - Sales Associate in Lithonia, GA (US)

    I have been working at Dillard's part-time for more than a year

    Pros

    You get to dress up here and meet older individuals with a lot of knowledge.

    Cons

    You have to wear heels all day, which is not for me but you may like it.

    Advice to ManagementAdvice

    Offer full- time more willingly

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Worked at Dillard's for less than a year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Orlando, FL (US)
    Former Employee - Sales Associate in Orlando, FL (US)

    I worked at Dillard's part-time for less than a year

    Pros

    Great pay for a retail job no doubt. My coworkers were chill and outgoing.

    Cons

    Management expects you to sell your butt off even if it's completely dead -____-

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    They Micro Manage individuals, good pay but no benefits or any support from upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  El Paso, TX (US)
    Former Employee - Sales Associate in El Paso, TX (US)

    I worked at Dillard's part-time for more than a year

    Pros

    Good pay to start off in, not so bad hours, have pay vacations after 1 year

    Cons

    Poor company to work for since most of the time the managers don't know what they are doing and you are micro managed

    Advice to ManagementAdvice

    They need training for new employees and for managers

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    The pay is the best in the industry. It's way more than a job... It's a career with lots of opportunity for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Amarillo, TX (US)
    Current Employee - Anonymous Employee in Amarillo, TX (US)

    I have been working at Dillard's full-time for more than 10 years

    Pros

    A great work atmosphere that you can look forward to everyday. The people are great (like family). I love my job at Dillard's!

    Cons

    If you're looking for a job to just ring up customers, this is not the job for you. Building clientele relationships, and wardrobing customers to help them look and feel their best is what it's all about. Anyone can just ring up customers, but we truly offer service and assistance in a professional retail atmosphere that highlights brands and fashion. All this is done through engaging our customers, and providing them with the highest level of service that keeps them coming back to their favorite department store.

    Advice to ManagementAdvice

    I love that corporate executives listen to the needs of our store, and makes decisions to improve merchandise assortments, and adding brands that are high fashion resulting in an exciting shopping experience for our guests.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Retail job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dillard's

    Pros

    Pretty good company to work for.

    Cons

    You have to work retail hours.

  8.  

    challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Women Shoes Sales Associate  in  Columbus, GA (US)
    Former Employee - Women Shoes Sales Associate in Columbus, GA (US)

    I worked at Dillard's full-time for more than a year

    Pros

    The pay is good and hours are great

    Cons

    meeting sales goal making sales goal and becoming a top sellers and management refused to allow a move to another department. selling shoes is challenging

    Advice to ManagementAdvice

    Advertise more and listen to employees suggestions

    Doesn't Recommend
  9.  

    Typical retail job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dillard's full-time for more than 10 years

    Pros

    Abundant opportunities for advancement if you are willing to work hard and relocate as business needs dictate. Work with career sales professionals.

    Cons

    Distance between CEO/VP and store management is apparent in the communication between those out in the stores and those at corporate headquarters.

    Positive Outlook
    Disapproves of CEO
  10.  

    good work and life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Department Manager  in  Little Rock, AR (US)
    Current Employee - Department Manager in Little Rock, AR (US)

    I have been working at Dillard's part-time for more than a year

    Pros

    hours are not consistant, hard to manage your schedule

    Cons

    low pay, lots of drama

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great career opportunities in a friendly work place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AREA SALES MANAGER  in  Cincinnati, OH (US)
    Current Employee - AREA SALES MANAGER in Cincinnati, OH (US)

    I have been working at Dillard's full-time for more than a year

    Pros

    Support from management with recognition for great results and effort are the best with Dillards. The culture is one of creativity and willingness to try new things. Great service to its customers really stands out as a leading core value to this company.

    Cons

    Technology updates continue to challenge all companies. Dillards is working hard to keep up, but more needs to be done at a faster pace. The best technology provides employees with the best tools for their success

    Advice to ManagementAdvice

    Keep up the great work. I am proud to work at Dillards!

    Recommends
    Positive Outlook
    Approves of CEO

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