Dillard's

  www.dillards.com
  www.dillards.com

Dillard's Reviews

Updated 25 November 2014
Updated 25 November 2014
1,157 Reviews
2.3
1,157 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Dillard's Chairman and CEO Bill Dillard II
Bill Dillard II
707 Ratings

Review Highlights

Pros
  • the pay is good the holiday hours or regular not crazy (in 63 reviews)

  • the employee discount was good especially during additional discounts (in 155 reviews)


Cons
  • If you don't meet sales goals you can be terminated regardless of slow business (in 157 reviews)

  • The pay starts of decent but when you don't meet your sales goals you can get a pay cut or fired (in 83 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A retailer that values its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's full-time

    Pros

    If you're going to work in retail, this is the company you want to work for. They start wages much higher than other retail companies. They reward genuinely hard-working people with raises and promotions (they also promote from within more than other companies). This company doesn't run on politics and promote whoever is tight with management. They promote successful people. My other favorite thing is that Dillard's doesn't make its employees work on Thanksgiving, and after working for them for a certain amount of time, you even get holiday pay for your birthday. I don't know any other retailers that give you a birthday present like that. Registers are very simple to use.

    Cons

    Some locations are truly looking outdated. It doesn't look good to the clientele to have one store looking shiny and new with beautiful fixtures and another store to look sad and rundown with fixtures falling apart. Also, a lot of the computers are older than dirt. They invest a lot of time and energy into the money making departments like cosmetics and tend to forget about other departments.

    Advice to ManagementAdvice

    I'd like to see them invest in their older locations. A huge part of retail is visual presentation and new fixtures and some well constructed wall fixtures can make a huge difference. Also, I recommend a training program for visual managers. Update your systems into the 21st century. A new system can help avoid client issues.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Not bad if you can make the sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mens Sales in Abilene, TX (US)
    Former Employee - Mens Sales in Abilene, TX (US)

    I worked at Dillard's full-time (more than an year)

    Pros

    Decent pay for retail. Quality products. Electronic scheduling. Bonuses and "spiffs." Product discounts. Not open as late as other major retail stores.

    Cons

    Sales quotas. Not much flexibility in schedule (a lot of nights, weekends, holidays). Management cares more about sales than anything else.

    Advice to ManagementAdvice

    More flexible schedules, realistic quotas, reward good work, even if it didn't get a sale.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Sales specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate

    I have been working at Dillard's full-time (more than 5 years)

    Pros

    Great coworkers great merchandise and benefits. Coworkers willing to work as a team and requests are honored with vacation time.

    Cons

    Takes too long to be promoted after putting alot of time and energy really working. Frustrated with middle management s overly obvious attention to strange details rather than positive inputs

    Advice to ManagementAdvice

    Make sure you take into account the positive aspects long term employees contribute to the company!

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    It was a very good learning experience working with different social conflicts and personalities.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Dillard's part-time (more than an year)

    Pros

    They worked with me on my schedule to a point and gave me the option of part-time or full. The pay was better than most part-time jobs in the area. Do your job well, and they will reward you. Great discounts!

    Cons

    Since you worked on commission, you had a lot of competition among the employees. You better be strong to withstand mean spirited employees and stand your ground with your customers. You have a goal that will be reviewed every month. You get moved among departments frequently, and the atmosphere is very high tension.

    Advice to ManagementAdvice

    Make a better working environment for the employees. Too much pressure placed on employees to compete. I believe the customers are the ones that truly suffer because of this fact.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Enjoyable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Independence, MO (US)
    Former Employee - Customer Service Representative in Independence, MO (US)

    I worked at Dillard's part-time (less than an year)

    Pros

    I worked there for about 6 months in the customer service department and enjoyed my time there. We were very busy during the holiday season wrapping gifts.

    Cons

    I don't have any con's. It was a part time job and met my needs at the time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    I have had a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's

    Pros

    the pay is good the holiday hours or regular not crazy

    Cons

    your review is based solely on achieving your sales goal or not

    Advice to ManagementAdvice

    when reviewing management and associates look at the quality of work and not just did they meet their sales goal

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Dillard's part-time (more than an year)

    Pros

    Time off that I request. Part time is 30 hours. Started at $12 ended with $15.

    Cons

    Might have to work holidays

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Dillard's

    Pros

    very good pay, very easy job

    Cons

    long hours, and raise not enough

    Advice to ManagementAdvice

    they are fun and awesome

    Disapproves of CEO
  10.  

    Easy job.

    Current Employee - Pick and Packing Handler in Maumelle, AR (US)
    Current Employee - Pick and Packing Handler in Maumelle, AR (US)

    I have been working at Dillard's part-time (less than an year)

    Pros

    Good Health insurance, and benefits.

    Cons

    Standing on your feet can be very taxing on your body.

    Advice to ManagementAdvice

    I think that a hour lunch break would be better on the digestion system.

  11.  

    If you want to make good money and never move up this is the place for you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Arlington, TX (US)
    Former Employee - Sales Associate in Arlington, TX (US)

    I worked at Dillard's full-time (less than an year)

    Pros

    Set schedule great hourly pay and great discount.

    Cons

    All they care about is sales sales sales sales not you

    Advice to ManagementAdvice

    Learn how to speak to employees you are not always right

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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