Glassdoor is your free inside look at Dillard's reviews and ratings - including employee satisfaction and approval ratings for Dillard's CEO Bill Dillard II. All 537 reviews are posted anonymously by Dillard's employees.
23% of the CEO
Bill Dillard II
Current Employee – been working at Dillard's part-time for less than a year
Pros – Relaxed atmosphere, great environment to work in downtown mall.
Cons – The hiring process can be hectic as there is a lot of competition
Advice to Senior Management – Show more interet in people who are fit for the job with experience
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-09 20:27 PDT
Current Employee – been working at Dillard's full-time for more than a year
Pros – you can make pretty good money from the monthly commission. And the company is willing to work with your availability.
Cons – your job is based off your sales first and for most. you can be great at working fast and efficient but if you can sell you will not make it here.
Advice to Senior Management – Make sure to pay attention to what individuals are doing in your department cause laziness is a disease and it spreads.
Yes, I would recommend this company to a friend
2013-05-06 21:13 PDT
Former Employee – worked at Dillard's full-time for more than a year
Pros – The 25% discount along with first selections on discounted merchandise are a pretty great perk. There are individual and departmental sales goals to be met and can keep you challenged and motivated.
Cons – Your pay depends on how well you do in reaching your sales quota.
Yes, I would recommend this company to a friend
2013-05-06 10:58 PDT
Former Employee – worked at Dillard's full-time for more than 8 years
Pros – Not a lot of interference from managers in my case. Plenty of time to work by yourself or to talk to co workers if you prefer.
Cons – Occasional layoffs. Raises are few and far between for certain programmers. Of course this might have just been based off my performance but from what I heard, only certain people would get raises every year.
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-29 06:26 PDT
Former Employee – worked at Dillard's full-time for more than 3 years
Pros – Hourly rate + Commission (ladies shoes dept), good people to work with, store discount
Cons – Not a flexible schedule, benefits mediocre, must work weekends or nights to make most of your sales goals
2013-05-02 22:08 PDT
Former Employee – worked at Dillard's full-time for more than 3 years
Pros – Learned a lot. Great growth potential
Cons – Too much travel when having a family with small children
Yes, I would recommend this company to a friend
2013-04-25 10:39 PDT
Former Employee – worked at Dillard's part-time for less than a year
Pros – You get 50% off merchandise upon hiring. The pay is better than most other retail stores. The customers are classier than other retail stores. It's not a junk store; the merchandise is nice and is nicely displayed. Closing duties are minimal.
Cons – Managament is awful. There is a lot of waste in time inefficiency and other materials wastes. Sometimes the sales quotas are unrealistic. Not much room for promotion. The Christmas parties suck now that anyone is allowed to attend and not just VIP members.
Advice to Senior Management – Clean your act up. Pay attention to what is happening around you.
Yes, I would recommend this company to a friend
2013-04-26 13:09 PDT
Former Employee – worked at Dillard's full-time for more than a year
Pros – Good entry level pay, somewhat flexible schedule, discounts.
Cons – Pressure to make sales, long hours. I worked 55 plus hours a week in my department, Bc they claimed they couldn't find anyone to with the qualifications needed. How hard is it to sell shoes?
Yes, I would recommend this company to a friend
2013-04-22 20:22 PDT
Current Employee – been working at Dillard's full-time for more than a year
Pros – They do start off pay at a higher pay than other stores
Cons – They constantly promise promotions and pay raises and then pass on them. They expect you to great and assist every customer but at the same time you are expected to do your own merchandising, markdowns, departmental moves and clean up after all the customers.
Advice to Senior Management – Make the sales goals reachable and change them depending on the time of year and the economy, employees can not make an SPH of 135 when only 5 customers a day enter the store.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-17 14:45 PDT
Former Employee – worked at Dillard's full-time for more than 8 years
Pros – Room for growth, benefits and pay was great, management trusted in and relied in strong associates...customers were great and loyal
Cons – Theft through out the store by management made it hard to trust them, pay cuts when goals were not meet, felt like the strong associates were running the store for the management but was not getting the recognition for it
Advice to Senior Management – Really value and grow you're strong employees, i want even looking for work and a manager recruited me and guided me to the top
Yes, I would recommend this company to a friend
2013-05-14 04:09 PDT
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