E*TRADE Financial Reviews

Updated 23 August 2014
Updated 23 August 2014
296 Reviews

2.8
296 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Paul T. Idzik
55 Ratings

Review Highlights

Pros
  • Etrade values work life balance and offers opportunities to advance in your career path (in 16 reviews)

  • The Series 7 and 63 training is free and useful in other jobs (in 13 reviews)


Cons
  • could improve in employee work life balance (in 8 reviews)

  • Call center work can eventually wear on an individual (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial

    Pros

    Coworkers were good and the pay was decent. Good place to build up some experience. They also paid for FINRA registration materials.

    Cons

    Very stressful and high pressure. I did not work in sales yet I was effectively expected to be a salesperson

  2.  

    Great company to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial

    Pros

    Freedom to grow, take on new responsibilities, intelligent employees

    Cons

    Long hours, changing priorities, sometimes immature leadership

  3. 1 person found this helpful  

    No direction, little room to grow, poor innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager  in  New York, NY (US)
    Former Employee - Product Manager in New York, NY (US)

    I worked at E*TRADE Financial full-time for more than a year

    Pros

    Depending on the group, coworkers are great and are trying to improve this company. A bunch of smart people there, but not necessarily in the right positions

    Cons

    Pay is average at best, difficult to grow because middle management does nothing and everyone doing the work will just leave for a better opportunity. Lots of turnover, get sucked into the same work with hardly much innovation

    Advice to ManagementAdvice

    Stay organized and have an ear to those grinding day to day. Don't push meetings all the time, make time for your team.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Finance intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial

    Pros

    Great manger to work with.

    Cons

    location is not very close to campus

    Advice to ManagementAdvice

    great intern program.

    Recommends
  6.  

    A nice place to start in financial services, dont plan on a long career. Employee retention is poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative  in  Sandy, UT (US)
    Former Employee - Financial Services Representative in Sandy, UT (US)

    I worked at E*TRADE Financial full-time for more than a year

    Pros

    Etrade is a good company if you can climb out of the front line trading and customer service level and get into stock plans, corporate services, etc.. Benefits are excellent. Raises are performance based and generally fairly small percentage increases. the best way to earn more is to take advantage of overtime hours when offered.

    Cons

    Employees are micro managed for call handle times. Customer service can often be sacrificed for efficiency. Financial advisors are not really advisors and are not trained to be such. The company just wants to get as many assets under management as they can and charge management fees for not managing the accounts.

    Doesn't Recommend
    Neutral Outlook
  7. 1 person found this helpful  

    Staff Engineer

    Former Employee - Senior Staff Software Engineer  in  Menlo Park, CA (US)
    Former Employee - Senior Staff Software Engineer in Menlo Park, CA (US)

    I worked at E*TRADE Financial full-time for more than 3 years

    Pros

    Nice env, nice people. Fast release. Good business. You can make or break system fast.
    People are nice to work with. Flexible environment

    Cons

    Old technologies, need to change to new stack of technologies. They should move to big data hadoo hbase hive etc.

    Advice to ManagementAdvice

    Managers should be hands on.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Getting mojo back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial for more than 5 years

    Pros

    E*trade is known for innovation. So where along the lines they lost their way. It seems that the company has found its mojo. Lots of energy around innovation and new ideas are taking place. Management is making every effort to create the right environment to encourage and foster new thinking

    Cons

    There are many new processes that management should consider streamlining. Few opportunities for promotions

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good job for the young and single

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative
    Current Employee - Financial Services Representative

    I have been working at E*TRADE Financial full-time for more than a year

    Pros

    Training provided to earn your Series 7 is excellent. Base pay is decent compared to most call center jobs. Promotions are easy to come by since the company cleaned house a few years ago. There is unlimited overtime opportunity during tax season.

    Cons

    Employees that work less than 50 hours a week receive poor performance reviews. You will be required to refer millions in outside assets from existing client base and receive no bonus for your efforts. Your job is to help clients maintain regulatory compliance so you have to maintain a high level of focus for long hours.

    Advice to ManagementAdvice

    Focus more on training after Series 7.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Call centers suck.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative  in  Alpharetta, GA (US)
    Former Employee - Financial Services Representative in Alpharetta, GA (US)

    I worked at E*TRADE Financial full-time for less than a year

    Pros

    Paid for Series 7 and 63 classroom hours with amazing instructor. Free materials (books software to study at home) and test. Was awesome to be able to get paid and study!!!

    Cons

    Micromanagement like you never seen before!!! I might as well have a supervisor sitting in my cube!!

    You have to literally log on the computer EVERYTHING you do the second you do it. If not the sup will IM you and ask what you are doing. You will receive a schedule everyday that dictates when you have lunch and go to the bathroom. I am serious!! I cannot make these things up!!

    Unless you like having a phone glued to your ear from when you get in to when you leave, this job is not for you.

    Also, they are very sales heavy, sups want you to push products of these poor investors.

    Advice to ManagementAdvice

    Stop micromanaging your employees!!!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Great Company for the self-motivated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager  in  Alpharetta, GA (US)
    Former Employee - Customer Service Manager in Alpharetta, GA (US)

    I worked at E*TRADE Financial full-time for more than 5 years

    Pros

    Great opportunities for those willing to work hard to accomplish goals.
    Great employee recognition for outstanding performances, contributions, and accomplishments.
    Very competitive compensation.
    Access to best trading tools in the market.

    Cons

    Lack of upper management stability.
    Poor communication between departments.

    Recommends
    No opinion of CEO

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