E*TRADE Financial Reviews

Updated 23 April 2015
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Employee Reviews

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  1. Helpful (2)

    Not what you would expect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Jersey City, NJ (US)
    Former Employee - Anonymous Employee in Jersey City, NJ (US)

    I worked at E*TRADE Financial full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Very intelligent upper and middle management. E*trade has done a solid job of bringing on board top talent from other firms. They are also striving to be competitive and transform the company. Everyone at home-office level cares deeply for the success of the company.

    Cons

    Unless you are in the tech or software side of the business, working at Etrade is more like working at a top-tier bank but with less pay, more frustration over lack of resources, and less opportunities.
    -Very long hours, little flexibility.
    - Pushing managers to give low reviews to employees. Promotions are almost impossible to secure in some teams. Structure set up for very low morale and will likely result in frustrated employees seeking opportunities elsewhere.

    Advice to Management

    Improve work-life balance, encourage more flexibility such remote work in HQ and home-offices; encourage positive peer and managerial feedback, as opposed to the opposite; restructure advancement process and ensure that all teams are given the opportunity to promote equally. Getting E*Trade to the next level does not require sacrificing employee happiness in the process.

  2. Etrade experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Java Consultant in Menlo Park, CA (US)
    Current Contractor - Java Consultant in Menlo Park, CA (US)

    I have been working at E*TRADE Financial as a contractor (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I had very friendly co-workers and managers. The work environment is really good and will surely recommend this company to my friends.

    Cons

    Nothing much. It is a wonderful company to work with.

  3. Compliance Ananlyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance Analyst in Chicago, IL (US)
    Current Employee - Compliance Analyst in Chicago, IL (US)

    I have been working at E*TRADE Financial full-time (More than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good people, and they listen to your input.

    Cons

    Job was tedious and repetitive.

    Advice to Management

    Be more involved in your departments training.

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  5. FSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Services Representative in Alpharetta, GA (US)
    Current Employee - Financial Services Representative in Alpharetta, GA (US)

    I have been working at E*TRADE Financial full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Paid for Training that Translated Elsewhere

    Cons

    Micro Managed Environment (breaks, lunches, etc)

  6. Helpful (1)

    E*TRADE - Not awful, not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead in Sandy, UT (US)
    Former Employee - Team Lead in Sandy, UT (US)

    I worked at E*TRADE Financial full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Decent, reasonably professional work environment. OK place to start out and get licensed. The UT office is located in a nice area.

    Cons

    Low operational standards frequently result in customer dissatisfaction, and force representatives to be in a near constant state of apology and appeasement. I would never recommend this employer to a friend.

    Advice to Management

    For the love of all that's holy, invest in some technology. It is not OK for you to still be stuck in the 90's.

  7. Helpful (2)

    Time to move on

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial full-time

    Pros

    Pay scale is decent and the company provides good health benefits.

    Cons

    Hard work and consistency have no value over at ETRADE. It is impossible to get promoted unless you are best friends with Managers and Directors. Even exploring options within ETRADE is perceived as betrayal by certain Directors. Bonus structure is also very subjective.

    Advice to Management

    Pay attention to your non managerial employees.

  8. Excellent eye-opener

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Web Design in New York, NY (US)
    Current Intern - Web Design in New York, NY (US)

    I have been working at E*TRADE Financial as an intern (Less than a year)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    The creative team is always on the know about current technology. The company has an awesome branding and style-guide to work with.

    Cons

    I could see somedays getting put-off by slow approval of proposed creative ideas.

    Advice to Management

    None really

  9. Helpful (1)

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at E*TRADE Financial

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay and introduction to the financial service industry.

    Cons

    Stagnant growth. Many individuals are in the same positions for many years.

  10. Helpful (4)

    Not as cool and innovative as they seem on their commericials

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY (US)
    Former Employee - Anonymous Employee in New York, NY (US)

    I worked at E*TRADE Financial full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Decent pay and some perks with E*TRADE products

    Cons

    1. From the moment you start, you get a sense of how petulant and self-involved Sr Management is. Their leadership for the past several years has been a revolving door.
    2. If you expect to be properly trained, told what you responsibilities are, given a bigger picture or purpose for projects, or are looking for your manager to be interested in your growth and development, this is the wrong place for you.
    3. Your ideas/input don't matter, your manager is going to do whatever he/she thinks is best to please his/her superiors
    3. Above all, this is a fear culture. There were plenty of nice people, but they were stressed out all of the time because of their managers' demands and aggressive management style
    4. Work life balance is abysmal. In some groups you are expected to stay outside of normal working hours every day, regardless if you've finished all your work for the day simply for "appearances".

    Advice to Management

    Start creating a different culture from the top down. Employees are not engaged, are not treated well, and need to see a change in the attitude of their leaders.

  11. Helpful (1)

    Horrible Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great time off policy. Good location in Arlington, VA very close to the metro and lots of lunch options around.

    Cons

    Most of the cubicles have little to no natural light. Very few events that bring the entire company together in order to foster a positive culture. Managers are not interested in transparency or in the opinions of their employees. Very little opportunity to impact the business because the upper management is extremely insular. Even though the pay is decent it is not worth it at all.

E*TRADE Financial Photos

Office Building top three floors are E*Trade
Sandy Call Center

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