E*TRADE Financial

  www.etrade.com
  www.etrade.com
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E*TRADE Financial Reviews

Updated 6 September 2014
Updated 6 September 2014
298 Reviews
2.8
298 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Paul T. Idzik
54 Ratings

Review Highlights

Pros
  • Etrade values work life balance and offers opportunities to advance in your career path (in 16 reviews)

  • The Series 7 and 63 training is free and useful in other jobs (in 13 reviews)


Cons
  • could improve in employee work life balance (in 8 reviews)

  • Call center work can eventually wear on an individual (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A nice place to start in financial services, dont plan on a long career. Employee retention is poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative  in  Sandy, UT (US)
    Former Employee - Financial Services Representative in Sandy, UT (US)

    I worked at E*TRADE Financial full-time for more than a year

    Pros

    Etrade is a good company if you can climb out of the front line trading and customer service level and get into stock plans, corporate services, etc.. Benefits are excellent. Raises are performance based and generally fairly small percentage increases. the best way to earn more is to take advantage of overtime hours when offered.

    Cons

    Employees are micro managed for call handle times. Customer service can often be sacrificed for efficiency. Financial advisors are not really advisors and are not trained to be such. The company just wants to get as many assets under management as they can and charge management fees for not managing the accounts.

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    Staff Engineer

    Former Employee - Senior Staff Software Engineer  in  Menlo Park, CA (US)
    Former Employee - Senior Staff Software Engineer in Menlo Park, CA (US)

    I worked at E*TRADE Financial full-time for more than 3 years

    Pros

    Nice env, nice people. Fast release. Good business. You can make or break system fast.
    People are nice to work with. Flexible environment

    Cons

    Old technologies, need to change to new stack of technologies. They should move to big data hadoo hbase hive etc.

    Advice to ManagementAdvice

    Managers should be hands on.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Great Company for the self-motivated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager  in  Alpharetta, GA (US)
    Former Employee - Customer Service Manager in Alpharetta, GA (US)

    I worked at E*TRADE Financial full-time for more than 5 years

    Pros

    Great opportunities for those willing to work hard to accomplish goals.
    Great employee recognition for outstanding performances, contributions, and accomplishments.
    Very competitive compensation.
    Access to best trading tools in the market.

    Cons

    Lack of upper management stability.
    Poor communication between departments.

    Recommends
    No opinion of CEO
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  5.  

    Relationship Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Relationship Manager  in  Sandy, UT (US)
    Current Employee - Relationship Manager in Sandy, UT (US)

    I have been working at E*TRADE Financial full-time for more than 8 years

    Pros

    Nice colleague, good working atmosphere

    Cons

    Cost cutting, outsourcing to the Philippines and management do not look out for their people.

    Advice to ManagementAdvice

    Take better care of your employees,

    Doesn't Recommend
    Disapproves of CEO
  6. 2 people found this helpful  

    Call centers suck.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Representative  in  Alpharetta, GA (US)
    Former Employee - Financial Services Representative in Alpharetta, GA (US)

    I worked at E*TRADE Financial full-time for less than a year

    Pros

    Paid for Series 7 and 63 classroom hours with amazing instructor. Free materials (books software to study at home) and test. Was awesome to be able to get paid and study!!!

    Cons

    Micromanagement like you never seen before!!! I might as well have a supervisor sitting in my cube!!

    You have to literally log on the computer EVERYTHING you do the second you do it. If not the sup will IM you and ask what you are doing. You will receive a schedule everyday that dictates when you have lunch and go to the bathroom. I am serious!! I cannot make these things up!!

    Unless you like having a phone glued to your ear from when you get in to when you leave, this job is not for you.

    Also, they are very sales heavy, sups want you to push products of these poor investors.

    Advice to ManagementAdvice

    Stop micromanaging your employees!!!

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Run FAST

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations  in  Jersey City, NJ (US)
    Former Employee - Operations in Jersey City, NJ (US)

    I worked at E*TRADE Financial full-time for more than 3 years

    Pros

    Views of lower Manhattan. I can't think of anything else.

    Cons

    I have never seen a group of managers and directors with such hatred towards one another in my entire career.

    Advice to ManagementAdvice

    Stop making an environment that pits managers against each other.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Service Representative  in  Sandy, UT (US)
    Current Employee - Financial Service Representative in Sandy, UT (US)

    I have been working at E*TRADE Financial full-time for less than a year

    Pros

    Okay benefits and good hourly pay for what you were doing.
    Get to look at the stock market all day and see a lot of fox news, if that's your sort of thing.

    Cons

    Condescending middle management, little autonomy, Absolutely no one on my floor woke up and wanted to go to work in the morning.

    Advice to ManagementAdvice

    Give an accurate description of position in the interview and maybe you won't have a 50% turnover every 6 months

    Doesn't Recommend
    Negative Outlook
  9.  

    FSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at E*TRADE Financial

    Pros

    Great for someone out of college or looking to get there entry level license without out of pocket cost

    Cons

    Low pay for the constant barrage of calls and high responsibilities and no room for error. constantly pushes advancement from within but makes you feel bad if you dont want to move in there time frame or at your own pace. and they act like your getting some huge raise with the promotion. Managers do squat with the majority of work falling on shoulders of the leads.

    Advice to ManagementAdvice

    read the reviews of past employees

    Doesn't Recommend
    No opinion of CEO
  10. 1 person found this helpful  

    Forever a start-up financial company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Consultant  in  San Francisco, CA (US)
    Former Employee - Financial Consultant in San Francisco, CA (US)

    I worked at E*TRADE Financial full-time for more than 3 years

    Pros

    Good place to get your securities license

    Cons

    C-level management constantly changing (3 new CEOs for the past 5 years). Leads are given to favor reps/fc. Poor training, compensation, protocols and customer service.

    Advice to ManagementAdvice

    They need to get their act together.

  11. 1 person found this helpful  

    I worked at E*TRADE Financial

    Pros

    The training was good, with opportunities for advancement

    Cons

    There was a great deal of micro management

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