Edelman

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Edelman Reviews

Updated Jul 21, 2014
All Employees Current Employees Only

4.0 846 reviews

96% Approve of the CEO

Edelman President and CEO Richard W. Edelman

Richard W. Edelman

(676 ratings)

86% of employees recommend this company to a friend

Review Highlights

Pros
  • Lots of resources available to employees and good work-life balance culture(in 50 reviews)

  • Many smart people to work with on a diverse portfolio of projects(in 52 reviews)


Cons
  • Extremely high work pressure means that work life balance is adversely impacted(in 109 reviews)

  • Long hours; org structure difficult to understand/navigate(in 89 reviews)

846 Employee Reviews
Relevance Date Rating
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    • Culture & Values
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    Work-Life Balance is a Farce at Edelman

    Account Supervisor (Current Employee) San Mateo, CA (US)

    ProsThe Silicon Valley office has decent snacks, and there truly is an interest in evolving PR as journalism changes. Of the large agencies, Edelman is the most committed to industry research and not just preaching expertise, but truly investigating the best ways to serve clients.

    ConsThe down side is minimal work-life balance. While the agency continues to invent cute ways to provide "balance" and perks for employees, the truth of the matter is that certain clients and teams will consistently work 10 hr+ days (not including a lunch break), and even longer during major launches. I define balance as working hard, long hours during the upswings, but having a chance to recuperate and duck out early during downswings. Unfortunately, my accounts have never had downswings, and working until 8-630 is business-as-usual, even on Fridays.

    Beyond just client work in excess of my intended allocation, billing under the required eight hours is highly frowned upon - even if you've worked 12+ hours days prior. This was made clear after a colleague was scolded for billing 7 hour day following two weeks of 12-hour days. While you can evade scrutiny by floating hours, the lack of flexibility is laughable.

    Advice to Senior ManagementNot everyone is equipped to be a PM: many people went into PR thinking they could avoid numbers, and this lack of skill skews allocations and makes workloads heavier than they should be. Invest in financial training and crack down on deltas in allocation - not just when complaints bubble up. Otherwise, you're continuing to foster a "squeaky wheel" culture. Find ways to build career paths where those who do well working with percentages can PM; those who don't excel there, can contribute in other leadership paths.

    In addition, hire Interns that actually have potential to grow within Edelman. Too often, post-grad interns are hired that can do the mundane intern tasks "OK," but have a good attitude; while a positive attitude is welcome, it's not grounds for for a new hire. These conversions breed frustration in the AAE-AE level as junior staffers slowly move along despite a lack of skill. It's unfair to those not equipped to do the job continue to struggle to tread water in junior roles, and those on their team suffer by having to carry too much extra weight. Make smart hiring decisions at all levels.

    No, I would not recommend this company to a friend

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    • Approves of CEO

     

    Intern

    Intern (Former Employee) Chicago, IL (US)

    ProsGreat place to learn from higher ups, challenging, lots of really useful experience that helps set you up for a future at an agency

    ConsSometimes very stressful, sometimes nothing to do

    Advice to Senior ManagementBalance out the work load so it's consistent

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    Challenging and stimulating, but very frustrating

    Account Executive (Former Employee) Washington, DC (US)

    ProsGreat place to learn, great resources

    ConsCompetitive to a fault, easy to fall through the cracks when working on large accounts

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
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    • No Opinion of CEO

     

    It's been a while

    Account Supervisor (Former Employee) Washington, DC (US)

    ProsInterested in new ideas and technologies, gives room for growth

    Consdemanding hours, lots of hand-holding of clients

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

     

    Horrible, agressive, combative atmosphere

    Anonymous Employee (Former Employee) London, England (UK)

    ProsBIG - lots of budget for things like training. Good perks. Great pay.

    ConsHorrible management only concerned with squeezing clients for money, and employees for work. Senior leadership pits managers against each other, creating a non-collaborative and aggressive atmospherel

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Excellent place to learn, lacks staff welfare and work life balance

    Anonymous Employee (Former Employee)

    ProsBest place to lay a solid foundation to pave a career in PR and communications.
    Compressed learning, wide exposure with cross practice opportunity.

    ConsLacks work life balance.
    Consistent performers are 'rewarded' with more projects/ heavier workload resulting in burn out. Consultants leave not because of the lack of opportunity but the lack of management recognition, welfare, compensation and benefits.

    Advice to Senior ManagementFinance and HR needs to be two separate entities.
    Engage in 360 performance based rewards instead of personal bias.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Approves of CEO

     

    Best of the global agencies in Korea, but...still MUCH room for improvement

    Anonymous Employee (Current Employee) Seoul (South Korea)

    ProsBig-name clients that look good on anyone's resume. Great coffee machines. A good number of very smart people. Struggling to come up with more "pros" to hit the 20 word minimum.

    ConsFinances are not transparent and decisions on hiring/firing seem to be made in a very fast and loose manner. Promotions and bonuses are not based on performance, but on how much you didn't get on the decision maker's bad side. Practice leads are forced to be competitive about resources rather than work collaboratively. Leadership at the very top is very weak, and as this is is very well known throughout the industry, it makes recruitment very challenging. It's the best global brand in the industry, but I think most people would be shocked at how little of those corporate values that have made it such have "trickled down" to this office.

    Advice to Senior Management"Show up differently" by not sticking to the "if it ain't broke, don't fix it" saying. Yes, the office has achieved its numbers over the past few years, but you should be asking yourselves why this office has been bleeding its best and longest-serving people. Regional/global execs in charge of this market need to look at expanding their own connections to include other mid-level and senior people who work here, rather than rely on just one person to inform them of what is going on.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Internship experience

    Anonymous Employee (Current Employee)

    ProsReally love it - great mentoring, awesome manager, and an established internship program. You feel like you learn a lot and get a good sense of the PR industry.

    ConsNot entirely well-paying and very early hours for some interns. Would be great to have more diversity in work - it appears that you can be stuck on an account for a long time.

    Advice to Senior ManagementWould be nice if pay was higher - also would be great if senior level management interacted with interns more.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Approves of CEO

     

    Great experience and positive culture!

    PR Intern (Former Employee) Washington, DC (US)

    ProsThe people are helpful and you get to work on great accounts with top companies.

    ConsPay and hours are decent for a PR Firm and there is room to get hired if you do a good job.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Great way to get introduced to PR firm culture

    Edelman Digital Intern (Current Employee) Washington, DC (US)

    Prosbenefits, company outing and recreation, friendly staff

    Consinterns rarely get hired, they don't have enough space for a lot of their hires, no privacy

    Advice to Senior ManagementDon't hire so many interns if you know you can't hire them. It's unethical.

    Yes, I would recommend this company to a friend

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