Edelman Reviews

Updated 15 September 2014
Updated 15 September 2014
873 Reviews
4.1
873 Reviews
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Edelman President and CEO Richard W. Edelman
Richard W. Edelman
694 Ratings

Review Highlights

Pros
  • Lots of resources available to employees and good work-life balance culture (in 51 reviews)

  • Many smart people to work with on a diverse portfolio of projects (in 52 reviews)


Cons
  • Extremely high work pressure means that work life balance is adversely impacted (in 110 reviews)

  • Long hours; org structure difficult to understand/navigate (in 90 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Stepping stone to greater opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trainee  in  Chicago, IL (US)
    Current Employee - Trainee in Chicago, IL (US)

    I have been working at Edelman as an intern for less than a year

    Pros

    As an intern, I worked with many different clients. The staff is creative with many diverse backgrounds. There are many great employee benefits, including mixers, happy hours, snacks around the office, and career training. There are a variety of opportunities to apply different skill sets here, so there is always new and interesting work to be done. Excellent experience in traditional and social media communications.

    Cons

    The job is quite demanding and does not lend itself to a great work-life balance. Many folks burn out quickly. Also, the pay initially does not meet the expectations of the job. Lower-level employees must dig their heels in for several years before salary begins to match the job.

    Advice to ManagementAdvice

    Continue investing in your hires and do not burn them out!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Edelman

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Vice President  in  Washington, DC (US)
    Former Employee - Senior Vice President in Washington, DC (US)

    I worked at Edelman full-time for more than 8 years

    Pros

    Great clients. Collegial work environment. Good growth and professional development potential

    Cons

    Senior managers and executives need to be trained better to become more inspiring leaders

    Recommends
    No opinion of CEO
  3.  

    Great internship experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Amsterdam (Netherlands)
    Former Employee - Intern in Amsterdam (Netherlands)

    I worked at Edelman as an intern for less than a year

    Pros

    Great work life balance, good company values, learning environment

    Cons

    Compensation is relatively low compared to industry average

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Edelman Digital is not Ready for Prime Time

    Former Employee - Content Strategist  in  New York, NY (US)
    Former Employee - Content Strategist in New York, NY (US)

    I worked at Edelman as a contractor for less than a year

    Pros

    None whatsoever. Never saw a place that was this ill-prepared for project management. Ever.

    Cons

    Project "Manager" and subordinates are grasping around trying to figure out how to do basic web or intranet re-design projects; stick to PR, kids, and reserve the deeper waters for digital agencies that know how to do this.
    Not near any trains, so commute sucks.
    Did not meet anyone during my whole 2 hours of employment there that I thought was intelligent, stable, creative or worth hiring.

    Advice to ManagementAdvice

    Don't hire people like the indecisive PM that hired me without ever interviewing me. Don't hire anyone for the Digital side that does not understand how to run these types of projects. Don't hire anyone who thinks that excel spreadsheets are scary and weird-looking. Also, don't put new staff in a supply closet with broken PA systems, spare tables and chairs (NO JOKE, THIS ACTUALLY HAPPENED!!!)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Internship Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Seattle, WA (US)
    Former Employee - Intern in Seattle, WA (US)

    I worked at Edelman as an intern for less than a year

    Pros

    - Incredibly smart colleagues and some decent accounts
    - Decent intern salary compared to other agencies
    - Occasional free food
    - Amazing CEO and leadership team
    - Outstanding HR team goes above and beyond

    Cons

    I give the discretion that your experience will vary depending on the team you work with and what office you are in. This is only my experience with my team as well as what I've observed with other interns:

    - First and foremost, the office talked a lot about being more creative and fostering a creative and innovative problem solving but you rarely saw it practiced. In fact, people were so bogged down in a systematic way of doing things that creativity was squandered altogether on the accounts I worked on / observed.
    - Teams treat interns as dispensable objects and rarely try to make you feel a part of the group
    - Supervisors don't help you get on projects you'd like to help out with
    - Supervisors and other mid-level employees could not care less about whether you are feeling fulfilled, overwhelmed, underwhelmed, etc. Any attempt to do so comes across as insincere or as if they are reading a script handed from HR
    - Little growth in the amount of responsibilities
    - Grunt work for days
    - Poor time management by some team members led to tight turnarounds and last minute projects that were easily avoidable

    Advice to ManagementAdvice

    The leadership talked so much about how rapidly the office was growing, and yet half of the interns are leaving for a lack of opportunity. Practice what you preach and look inwardly to fill entry-level positions. Other than that, management is pretty amazing here, save a few mid-level managers

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Challenging environment, but great for the right person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Edelman full-time

    Pros

    Smart people, extensive resources available, good variety of opportunities because of size of company, global network, hours didn't seem any worse than other PR agency

    Cons

    Personality valued over work quality, departments don't work together as well as they might, can be very hard to get on the accounts you want to be on due to large size, culture is more competitive than supportive

    Doesn't Recommend
    Approves of CEO
  8.  

    Successful company, seems to only focus praise on the PR employees however.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Edelman full-time

    Pros

    Good location, good benefits. Ok pay.

    Cons

    They dont give lower level people a chance to work up. Snobby PR girls. Company should focus less on being fancy and get back to their roots, especially in honoring their employees/having their backs.

    Advice to ManagementAdvice

    Put yourself in "the little people's" shoes.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Work-Life Balance is a Farce at Edelman

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Supervisor  in  San Mateo, CA (US)
    Current Employee - Account Supervisor in San Mateo, CA (US)

    I have been working at Edelman full-time for more than 3 years

    Pros

    The Silicon Valley office has decent snacks, and there truly is an interest in evolving PR as journalism changes. Of the large agencies, Edelman is the most committed to industry research and not just preaching expertise, but truly investigating the best ways to serve clients.

    Cons

    The down side is minimal work-life balance. While the agency continues to invent cute ways to provide "balance" and perks for employees, the truth of the matter is that certain clients and teams will consistently work 10 hr+ days (not including a lunch break), and even longer during major launches. I define balance as working hard, long hours during the upswings, but having a chance to recuperate and duck out early during downswings. Unfortunately, my accounts have never had downswings, and working until 8-630 is business-as-usual, even on Fridays.

    Beyond just client work in excess of my intended allocation, billing under the required eight hours is highly frowned upon - even if you've worked 12+ hours days prior. This was made clear after a colleague was scolded for billing 7 hour day following two weeks of 12-hour days. While you can evade scrutiny by floating hours, the lack of flexibility is laughable.

    Advice to ManagementAdvice

    Not everyone is equipped to be a PM: many people went into PR thinking they could avoid numbers, and this lack of skill skews allocations and makes workloads heavier than they should be. Invest in financial training and crack down on deltas in allocation - not just when complaints bubble up. Otherwise, you're continuing to foster a "squeaky wheel" culture. Find ways to build career paths where those who do well working with percentages can PM; those who don't excel there, can contribute in other leadership paths.

    In addition, hire Interns that actually have potential to grow within Edelman. Too often, post-grad interns are hired that can do the mundane intern tasks "OK," but have a good attitude; while a positive attitude is welcome, it's not grounds for for a new hire. These conversions breed frustration in the AAE-AE level as junior staffers slowly move along despite a lack of skill. It's unfair to those not equipped to do the job continue to struggle to tread water in junior roles, and those on their team suffer by having to carry too much extra weight. Make smart hiring decisions at all levels.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Corporate Practice Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Practice  in  Beijing, Beijing (China)
    Former Employee - Corporate Practice in Beijing, Beijing (China)

    I worked at Edelman full-time for less than a year

    Pros

    the best platform at which you can get in touch with world-class clients and get first-class training

    Cons

    hard working and huge pressure

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good agency environment; business is booming in Seattle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Seattle, WA (US)
    Current Employee - Anonymous Employee in Seattle, WA (US)

    I have been working at Edelman full-time for more than 3 years

    Pros

    Breadth of clientele to meet your interests; employee benefits; new Seattle office location coming in November 2014; strong growth in Seattle market/office across disciplines and practice areas; salaries tend to be competitive within the agency market; company values and vision

    Cons

    Seattle parking (if you drive to work) can be $11-$13/day; work-life balance can be difficult based on client demands and workload, at times

    Recommends
    Positive Outlook
    Approves of CEO

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