Glassdoor is your free inside look at Education Management reviews and ratings - including employee satisfaction and approval ratings for Education Management CEO Edward H. West. All 138 reviews are posted anonymously by Education Management employees.
22% of the CEO
Edward H. West
Current Employee – been working at Education Management full-time for more than 10 years
Pros – Benefits are great, but that's it.
Students are amazing and talented!
Cons – No management support.
No incentives.
Do not care about students!!
Micromanagers abound.
Too many admissions staff.
Treat admissions staff poorly, while maintaining upper management for high dollars.
Re-hiring male staff that has been previously dismissed for improper conduct
Advice to Senior Management – Stop opening new schools! The ones you have are suffering!
– I'm optimistic about the outlook for this company
2013-05-08 18:49 PDT
Former Employee – worked at Education Management full-time for more than 7 years
Pros – Some nice co-workers, that all quit about the same time I did. Those employees that tried to actually help the students were told not to be of any assistance.
Cons – They are corrupt, unethical, immoral, no concern for students' welfare. Their main concern was always the stock price. Upper management was give shares of stock during the IPO at $18 per share value, which has now fallen to $3.
Advice to Senior Management – How do you look in the mirror each day? Oh yea, it's your paychecks. Too bad you can't say the same for your stock price.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-23 13:51 PDT
Former Employee – worked at Education Management full-time for more than 10 years
Pros – The people who work in the schools, not corporate.
Cons – The corporate management does not work in the best interest of the student, only the stock price.
Advice to Senior Management – Sell.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-16 04:18 PDT
Former Employee – worked at Education Management full-time for more than a year
Pros – You get good sales training constantly. You'll really learn how to sell. My team was very close knit, the pay was decent, and there are advancement opportunities if you're "in" with the right people.
Cons – There were so many shady things going on it was like a soap opera. Managers got fired for inappropriate behavior, recruiters got fired for bad practices, good people who met goals got let go because they weren't liked by management. Quite a circus!
Advice to Senior Management – I don't know what to say since management is such a big part of the problem.
No, I would not recommend this company to a friend
2013-04-09 12:01 PDT
Former Employee – worked at Education Management full-time
Pros – Working with faculty who care and interacting with students.
Cons – Too structured. Too many responsibilities to be completed in a 50 hour work week.
Advice to Senior Management – Obtain competent skills based leadership that stays in place for more than 5 years to provide stability and planning.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-03-20 23:17 PDT
Current Employee – been working at Education Management full-time for more than a year
Pros – this is the major work of all students and their parents. i hope this is the best field to develope ourself and the society itself soon,
Cons – If a student can't to succeed that subject or degree or some other in thgat major its make problem in our career also.
Advice to Senior Management – Iam not having that much of knowledge to advise the upper peoples.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-07 23:32 PST
Former Employee – worked at Education Management full-time for more than 8 years
Pros – The hours - though the teaching load is ridiculous compared to regular colleges - are a lot better than working in industry. Also there's a lot of autonomy, and my colleagues were top-shelf.
Cons – No local control over decision-making. Web site and marketing is the same for a small town branch and a large urban institution. Faculty is constantly in fear of being "let go" for business reasons... there is no way to control your future.
Advice to Senior Management – Localize decision making. Empower faculty to make real decisions about their departments.
No, I would not recommend this company to a friend
2013-03-08 13:21 PST
Former Employee – worked at Education Management full-time for less than a year
Pros – Great pay, great benefit with free degree for employees. If you're someone who is good at sales at any cost this may be a good fit for you.
Cons – High pressure sales environment with strict metrics that forces expensive colleges upon people better suited for community college or other more budget friendly options.
Advice to Senior Management – Back of the high pressure sales idea and run as a smaller firm to help soften some the the harsh stigma of for profit schools
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-19 20:40 PDT
Current Employee – been working at Education Management full-time for more than a year
Pros – Benefits, nice AR's, experience that helped me transtion to another University, nice opportunity for someone right out of college. Other than that you can forget about stability
Cons – Management uses scare tactics, they have a tiering system (top, middle, bottom) If your on bottom tier it is almost impossible to get out. You will be making 300+ dials a day, harassing students 3 times a day, chasing them to get into school, using tactics such as "Oh I thought you didn't want to stay at McDonalds the rest of your life" Hours are the worst. The employee morale is down especially at South, it is like a black hole. 95% of employees are unhappy
Advice to Senior Management – Get rid of upper management. I literally could not stand working there because of the way they ran the business. You get held accountable if a student doesn't want to go to class. Upper management needs to be held accountable for high turnover!
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-04-16 13:58 PDT
Current Employee – been working at Education Management full-time for more than 3 years
Pros – Good location in Downtown Chicago; decent benefits and pay; supportive boss; good people overall
Cons – Poor planning and execution of new program development; low office morale; unstable industry
Advice to Senior Management – Learn how to balance the "for-profit" aspects with the "education" aspects of the business; yes, you are selling a product, but when the product is education, there are different ways to handle the business aspects.
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-03-01 09:38 PST
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