Education Management Corporation
2.3 of 5 232 reviews
www.edmc.edu Pittsburgh, PA 5000+ Employees

Education Management Corporation Reviews

Updated Apr 20, 2014

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2.3 232 reviews

                             

23% Approve of the CEO

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Edward H. West

(22 ratings)

29% of employees recommend this company to a friend
232 Employee Reviews
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Review Highlights

Pros:
  • "The Human Resource team is helpful and the employee benefits are great"
    in 7 reviews
  • "They compensate you fairly and have good benefits for employees, 401K match, insurance, wellness programs"
    in 12 reviews
Cons:
  • "The work life balance for this company is not ideal for people with a family"
    in 11 reviews
  • "high pressure sales to prospective college students"
    in 7 reviews
  • Show more review highlights

Reviews

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The overall stated mission and ethic of the company is good, but they don't put their money where their mouth is.

Anonymous Employee (Current Employee)

I have been working at Education Management Corporation part-time

ProsThe people...good folks! The students....great variety. The school provides an opportunity for any student to attend and succeed, regardless of their background....which ends up increasing access for under-represented groups.

ConsThe for-profit mission gets in the way of doing what is best for students, academic quality as the priority, and valuing of staff and faculty. Basically, they are cheapskates, paying people terribly, no appreciation for loyalty, and no consideration of how their decisions badly affect many students.

Advice to Senior ManagementStart hiring your adjuncts into real positions, particularly those who have proven themselves. Pay people at least the going rate within that state, in order to keep good quality faculty (both full time and adjunct part-time). In Minnesota, the going rate for teaching a 3 credit course at a community college as an Adjunct is at least $3,600. Within private schools in Minnesota, the average Adjunct is paid from $4,200 - $6,600 per course. EDMC (Argosy University) pays Adjuncts only $2,200 per course. This means that the best faculty are leaving Argosy after they gain some experience and figure out that their hard work is not compensated. After two years of loyal service, hire them on the team if at all possible, and insure they are paid at least $4,000 per course if they have a Master's degree, and more if they have a PhD.

Prioritize students in actions, rather than words. The way this would look is to listen to student problems and comments and to incorporate this input seriously into the decisions being made at the highest levels. Students confide that they are highly dissatisfied with the changes that have been made to their programs in recent years, forcing them into 5-week blended or online courses even though they first enrolled in the school with the expectation of having 15-week courses available. Students feel their learning is decreasing in these compressed courses, unless they are able to take them one at a time. Students in 2 year programs are forced to take as many as 4 - 5 courses at a time, including a 5-week intensive course that requires about 4 hours a day of study/involvement. This is a set up for failure. The compressed 5-week courses only work for students who can take them one at a time, or two at most, and with no other 15-week courses or labs.

There are many ways to increase the success of this school, that are not being capitalized on. First, the school has a niche market with students who do not get accepted into more prestigious places. This means that the help services should be vastly increased and entrance testing should assist every student to gain the writing and study background needed to succeed BEFORE they are thrown into college courses that require extensive study and papers. For example, a basic writing course should be required of all students, at their particular level, and for at least 15-weeks in-person, for all students whose testing shows serious writing issues. The students with these serious writing deficits should not be put into a class until they successfully test at an acceptable level. This would then set them up for SUCCESS. Right now, many are set up to fail.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Evil Place

Anonymous Employee (Current Employee)

I have been working at Education Management Corporation

Prosthere are no pros to working here. whatsoever leave your morals at the door if you want to work here whatsoever leave your morals at the door if you want to work here

Consdishonesty is a way of life...not for the ethical person...nothing to do with education whatsoever leave your morals at the door if you want to work here

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Don't fool yourself into thinking that this is about education...

Graduate Admissions (Former Employee)
Pittsburgh, PA (US)

I worked at Education Management Corporation full-time for more than a year

ProsThey pay is certainly nothing to complain about but is it worth it when you could very well be without a job at any given moment? Is it worth it to stare at the walls of your cubicle and slowly die inside as you convince people who often times need an education (community college would be better suited for most) to enroll? Of course, when he or she fails a class, it's your fault... ridiculous.

ConsThere are too many to list. I've worked in education for many years, am a PhD candidate, and have taught college-level courses at various institutions. This is a mockery of education, a waste of tax dollars, a means of taking advantage of vulnerable populations, and has no right to call itself "education". It was very rare that I actually felt good for finding the right fit for a student (it's only good if they live in a rural area and need additional courses for certification, etc).

Advice to Senior ManagementThink long and hard about what an education should be and what it is at your institution and don't kid yourself with the fluff. You know the truth.

No, I would not recommend this company to a friend

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review

Anonymous Employee (Former Employee)

I worked at Education Management Corporation

Prosthis company is a significant player in an established industry, geographically disbursed with various locations an several states in north america

Consthis company pays low salaries and has been in a continuous state of reorganization and outsourcing for three years or more. company sales have been flat or declining for over two years.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Learned a great deal unfortunately my position was eliminated

Anonymous Employee (Former Employee)
Pitts, PA (US)

I worked at Education Management Corporation full-time for more than 8 years

ProsFlexible work environment, ability to work from home and also flexible for work hours. Office was close to my home 15 minutes away.

ConsDid not have the ability to move forward in technology to enhance my job skills and career with in EDMC. Management overlooked me to get training to widen my skill set.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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They are a great company to work for

Accounts Receivables (Former Employee)
New York, NY (US)

I worked at Education Management Corporation full-time for more than a year

ProsThe people are great in the work place

ConsI have nothing but great things to say about edmc

Yes, I would recommend this company to a friend

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Great job under the right department and manager.

Recovery Specialist (Former Employee)
Greentree, PA (US)

I worked at Education Management Corporation full-time for more than a year

ProsGreat pay, great co-workers, generous paid holidays. high earning potential by reaching collecting goal each month.

ConsDishonest management, too many frequent layoffs, lack of respect for non managerial employees time and previous accomplishments. They only allow 10 mins breaks, demands nearly 200 calls a day in an 8 hour work shift, with a monthly goal of collecting larger amounts of money ranging from 15k-100k. They have a system where if you do not hit you monthly goal in four months they will terminate your employment, stating your not meeting thiere performance goals. In addition at any point in your journey whether your a long time successful employee or not they can tell you they have to terminate your employment due to "things not working out" "budget cuts" and also "combination termination". Its a very unstable workplace to try to build a family or . You can only really financially plan your future 3 months at a time working here.

Advice to Senior ManagementTreat your employees like people not robots.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Worst job of my career.

Anonymous Employee (Former Employee)

I worked at Education Management Corporation

ProsDecent pay for entry level positions.

ConsFocus on sales and numbers. I worked for the "Art Institute" branch of EDMC. The Associate Directors of Admission positions were a total joke. While this is really a completely entry level sales position, the title is inflated in an effort to convince unsuspecting student targets that they're speaking to a higher up in the organization. There is a focus on getting NUMBERS of students enrolled and no focus whatsoever on the quality of those students. This is an online school, and ADAs are encouraged to convince people to enroll, even knowing that those individuals don't have (and can't afford computers).

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More work than you will ever want, not really worth it

Anonymous Employee (Current Employee)

I have been working at Education Management Corporation full-time

Prosdecent pay. good benefits. My co-workers are my family.

ConsIf you have a family, you will never see them. You will work saturdays, evenings. Upper Management (EDMC) which controls the campus I work for is pretty much clueless, greedy, inconsistent in implementing the frequent policy change. They won't let go of abusive higher management because they make their "numbers". Hostile working environment. This company is hemorrhaging and there have been frequent layoffs.

Advice to Senior ManagementListen to the employees! Out workloads have doubled! We are stressed out and cannot keep up with the frequent policy changes.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Working for a school that is partly owned by an investment bank is an exercise in contradictions

Instructor (Current Employee)
Seattle, WA (US)

I have been working at Education Management Corporation part-time for more than 3 years

ProsGood toys for teachers and opportunities for teaching experiences

Conselimination of as many positions and benefits as possible

Advice to Senior ManagementEducation for profit- Really? Maximizing profit and maximizing education can be mutually exclusive at times. Which master will you follow?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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