AT&T

  www.att.com
  www.att.com
There are newer employer reviews for AT&T

 

Overall, much to be desired and not very team friendly

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Marietta, GA (US)
Former Employee - Customer Service Representative in Marietta, GA (US)

I worked at AT&T full-time

Pros

Opportunity for growth is huge

Cons

A lot of back-biting and supervisors or team leaders who are only concerned with themselves and not the team as a whole

Advice to ManagementAdvice

As huge as your company is, you can reduce high turnover with true incentives to attain.

Doesn't Recommend

5877 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    Unrealistic sales quotas and micro-managed to death

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Representative in Chicago, IL (US)
    Current Employee - Retail Sales Representative in Chicago, IL (US)

    I have been working at AT&T full-time (more than 3 years)

    Pros

    Salary and benefits. And that is about it

    Cons

    No work/life balance. Have to schedule a month in advance to take a day off and you have to use your vacation days to get it. If you like having weekends off then don't apply. You will never see a weekend off. NEVER! Sales quotas are inflated and moving to incentive pay instead off commission. Micromanaged to death. Constantly a manager behind you with a clipboard telling you how bad you are at your job.

    Advice to ManagementAdvice

    Set realistic expectations. And stop micromanaging your senior sales reps.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Large and successful company where you are simply a number.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Premises Technician in Anaheim, CA (US)
    Current Employee - Premises Technician in Anaheim, CA (US)

    I have been working at AT&T full-time (more than an year)

    Pros

    Large company that will probably never go down. You will not have to worry about the company going down during a recession. Also, they are pioneers in technology so you will not have to worry about becoming irrelevant.

    Cons

    As an employee you are graded on many factors that you have zero control over. You can also be punished for these factors as well. Pay is lower than all other telecommunications companies for the entry level positions.

    Advice to ManagementAdvice

    Revamp the premises technician position to something that is not simply a stepping stone within the company.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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