AT&T

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sales

Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at AT&T

Pros

good company very professional with a good reputation. I worked with some very nice people.

Cons

everything was pretty good, nothing too bad

6761 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    Mobility can be fun but difficult too

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T (more than a year)

    Pros

    Medical and Dental benefits for part time, a little flexibility in retail hours, compensation is good, Training is the best part of the experience. Reimbursement for classes. Step increases basciallly every 6 months. Vacation earned

    Cons

    no flexiblity in attendance. If it is not a scheduled day which has to be done 30 days prior, than it is a point period. With the exception of death in the immediate family. SALE SALE SAle or get written up. Glad to not be a sales rep so there is no quota. Reimbursement for classes only after a year of employment. Benefits are pricey and not that good

    Advice to ManagementAdvice

    Please make sure to mentor those that desire to grow. It is not a streamlined process

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    AT&T has no soul. The Devil runs it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in San Jose, CA (US)
    Former Employee - Customer Service Representative in San Jose, CA (US)

    I worked at AT&T full-time (more than 8 years)

    Pros

    I worked in a Sales/call center that made the most sales year after year. The top pay was good but it wasn't worth the stress that came along with it.

    Cons

    Everything. I watched people get written up for being 10 seconds late to sitting at their desk (not an exaggeration). Grown Men & Women break down and cry at their desks from the pressure and horrible management. Union had no spine, 100% of the employees in this office were hired as customer service for Pac Bell /SBCGlobal and when AT&T came in the picture they forced everyone into a Sales position. They forced people to quit who had amazing customer service but didn't meet sales goals. They fired people that were close to retiring based on sales mishaps. It's unfortunate that so many good people were treated so bad.

    Advice to ManagementAdvice

    You should all hold hands and... Jump off a bridge

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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