AT&T

  www.att.com
  www.att.com
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I've been here for 13 years and I'm very content. Absolutely love my coworkers.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Specialist-Network Control  in  Atlanta, GA (US)
Current Employee - Specialist-Network Control in Atlanta, GA (US)

I have been working at AT&T full-time for more than 10 years

Pros

The salary is competitive and you have many opportunities to move around.

Cons

The managerial staff is hit or miss, some are 'micro managers'.

Advice to ManagementAdvice

I believe you shoud teach the area managers & supervisors (especially if they've come from the bottom and moved up) that WE are still people. I've been here for 13 years and it seems to me that upper level management has a not-so-nice & arrogant attitude.

Recommends
Positive Outlook
Approves of CEO

5662 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Specialist  in  Southfield, MI (US)
    Current Employee - Customer Service Specialist in Southfield, MI (US)

    I have been working at AT&T full-time for more than 10 years

    Pros

    good pay, benefits, tools, training

    Cons

    politics. its not what you know but who you know

    Advice to ManagementAdvice

    have a great day

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    worked full time for 10 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Port Huron, MI (US)
    Former Employee - Customer Service Representative in Port Huron, MI (US)

    I worked at AT&T full-time for more than 8 years

    Pros

    good vacation time if you can get the days you want , vacation books are closed often

    Cons

    company does not care about employees or customers. tethered to your desk, cant go to bathroom except for break or lunch. first break can be as late as 5 hours into shift. procedures seem to be clear until managements job is on the line then they start looking for someone to fire. stress level is the very high. most reps take anti anxiety meds in fear that they might be fired at any moment

    Advice to ManagementAdvice

    get out of there and get a real career. att is firing managers all the time. dont be afraid to send employee suggestions on how to improve call center process to higher management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for AT&T

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