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1 person found this helpful  

Learned a lot to work a lot

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Associate
Current Employee - Customer Service Associate

I have been working at Amazon.com full-time for less than a year

Pros

Great training, latest equipment, good start out pay, great people to work with

Cons

Family referrals for employment( husband manager, wife in a different management position as well). Managers and.leads are not coordinated, no chance of advancement Empty promises, customer obsession should be declared as psychological analysis of frustrated individuals. Metric system is totally inaccurate . Long working hours, enforced shift bids, hardly any vacation time can be taken....

Advice to ManagementAdvice

Keep on outsourcing and see the results in a few years.Cant have people in India, South Africa and the Philippines taking care of re occurring problems just because you want to go cheap

Doesn't Recommend
Neutral Outlook
No opinion of CEO

3564 Other Employee Reviews for Amazon.com (View Most Recent)

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  1. 1 person found this helpful  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Amazon.com full-time

    Pros

    Bring your dog to work. Lot's of chances for ownership.

    Cons

    Upward mobility is difficult managers can tend to look at the negative

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I like my job for the time being.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Amazon.com full-time

    Pros

    I have great coworkers and like the type of work I'm doing for now.

    Cons

    Getting promoted is really hard.

    Approves of CEO
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