657 Employee Reviews (View Most Recent)

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it was fun while it lasted

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Baggage Handler  in  Chicago, IL (US)
Former Employee - Baggage Handler in Chicago, IL (US)

I worked at American Airlines full-time for more than 10 years

Pros

travel , good pay , working around airplanes

Cons

had to work in bad weather

Recommends
Positive Outlook
No opinion of CEO

Other Reviews for American Airlines

  1.  

    Just Benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at American Airlines

    Pros

    The flight benefits and fringe benefits are top notch. The flexibility of work schedule makes for ease in planning getaways. The mornings give you most of the day to get other things done.

    Cons

    The two shifts have you working really early or late. The support of supervisors and leads agents can be fickle. When weather hits, you have massive lines of people angry with you.

    Advice to ManagementAdvice

    Stick to the rules or don't make them so inflexible.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Good pay, bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fleet Service Clerk  in  Miami, FL (US)
    Former Employee - Fleet Service Clerk in Miami, FL (US)

    I worked at American Airlines part-time for more than 5 years

    Pros

    As a Fleet Service Clerk, pay begins at a little over $10 part time (pretty good). You get about a dollar increase each year till you top out (don't recall what the top out is, varies for PT/FT). Seniority is very important - your shift, vacation, and other things go off of it. You have the ability to CS Off or CS Work, which means you can pick up other people's hours or give up your own. In essence, you can create your own unpaid vacations, or work as much as you want to (even as a part timer.) The job itself is really not complicated. Health benefits are quite good considering what most companies offer nowadays. Flight benefits are great to have - but standby travel can be difficult so beware during high seasons. This is a unionized position. There are many internal positions you can apply for, and one has the ability to transfer to other cities if they have openings. In the right environment (and station) the job can be satisfying when you are working with good people and the work gets done the right way.

    Cons

    -Work can be heavy and frustrating at times
    -You may be given a mandatory overtime extension due to weather or other delays.
    -Threat of layoff is always present
    -Depending on what city you work, some co workers can be VERY difficult to work with, and the higher their seniority, the lazier some can be.
    -If you are low on seniority, expect bad days off for several years. Don't expect mornings for a long, long time.
    -Seniority is a BIG deal
    -Big divide between Union and management
    -Though they have gotten better, many members of management are very ignorant and are on constant power trips.

    Advice to ManagementAdvice

    Hire more managers who have actually worked ramp, and are open to new ideas and innovations.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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