There are newer employer reviews for American Express

1 person found this helpful  

The benefits and employee engagement are high on their priority list.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee

I worked at American Express full-time (more than 10 years)

Pros

Employee benefits - health, dental, RRSP, Stock options
On site conveniences - convenience store, gym, masseuse
Opportunities for advancements with courses (dependent on leader)

Cons

HR's inconsistent approach to reporting leaders and associated discrepancies
Heavy focus on level within the organization with subsequent blocking of employees' advancement

Advice to ManagementAdvice

An employee's worth should be dependent on his / her successes and productivity and not based on a "band" level within the hierarchy.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

1945 Other Employee Reviews for American Express (View Most Recent)

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  1. 7 people found this helpful  

    Welcome to Lord of the Flies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director of Product Management in New York, NY (US)
    Current Employee - Director of Product Management in New York, NY (US)

    I have been working at American Express full-time (more than 5 years)

    Pros

    Looks good on resume - what you are asked to do (even though likely impossible to achieve) will be very compelling when you are trying to get the heck out.

    Cons

    Ridiculously antiquated HR "stack rank" assessments demoralize knowledge workers and alienate new talent trying to make an impact in a passive aggressive culture of career survivalists. Constant reorgs means everyone has was too much work to be effective so the "who you know" culture ends up dictating your work assignments, likelihood of actually getting the promised "work-life balance" and ultimately compensation.

    Advice to ManagementAdvice

    Forcing a high performing team to identify people as not meeting expectations when everyone is working 200% year in year out is morally reprehensible and creates a Lord of the Flies environment. There is no way that can "align" with the a touted company culture of community-centered and service oriented.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Too many re-orgs and RIFS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Developer in Fort Lauderdale, FL (US)
    Current Employee - Lead Developer in Fort Lauderdale, FL (US)

    I have been working at American Express full-time (more than 10 years)

    Pros

    It has been a great company to work for
    great work life balance

    Cons

    too many rif's (reduction in force) and reorgs
    leadership hire / fire and review you based on perception, not what you can do.

    Advice to ManagementAdvice

    stop outsourcing so much.
    management lays off people when they turn 60.
    management will lay you off too if they don't like you, even if you are brilliant.
    stop buying the kiss ass crap when people brown nose you or want to give presentations. That does not make them good, just because they are able to talk in front of a lot of people.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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