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13 people found this helpful  

Look up the definition of ASININE. 1 rating is too much.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Enterprise Account Executive  in  Los Angeles, CA (US)
Former Employee - Enterprise Account Executive in Los Angeles, CA (US)

I worked at Autonomy full-time for less than a year

Pros

Great message. Gives you some thought how the industry is heading towards. Demos are fun to conduct. Usually, my systems consultant conducts the demo at my last job. I had always avoided demos like the plague, but, autonomy makes it easy to demo. Its only 15mins max, real time data, and the eye brows lift when all is said and done. Again, the message is very strong and easily defendable.

Cons

however, the message is very dangerous. Because your corporate message is around "Meaning," and IDOL, it makes them believe 20,000 customers are using a Meaning Based Technology, and they are not. 99% of the customers using Autonomy are basic Content Mgmt, Web Mgmt, basic eDiscovery, basic archiving, and backup/recovery solutions. Nothing more. The projects that are sold as a Meaning Based Technology usually go completely bad. My large deals started to hear negative messages and then in turn, gone completely silent.

That being said, there are some MAJOR integration issues with IDOL. Since IDOL is sold as a connection based solutions that sorta agnostic with other platforms, the RED FLAG pops up when we can not integrated into acquired Autonomy technologies. Even though, we are mandated to talk about IDOL first and then, the solution, 99% of the sales reps paint themselves into a corner, because, when its time to "open up the hood," and talk shop, the integration is not there. Good example is their backup/recovery platform. As a result, their message around Meaning Base Archiving and Meaning Based Backup/Recovery is redundant at best.

As a result, reps are constantly fighting around messaging and opportunities. At Autonomy, there are three pillars they go to market. It doesn't make any sense what so ever (Power, Protect, Promote). All solutions around managing unstructured data. On top of that reps do not have territory and any one rep can sell another pillar. To make things even more confusing, the CRM system does not allow transparency to understand if a customer has some sort of installation, customer is happy or not, current rep has an opportunity in progress, opportunity to leverage another opportunity, or/and we lost an opportunity to a competitor or bad POC. All of which promotes, spinning wheels constantly, major infighting, lack of trust if somebody will steel your deals or not, embarrassment from the customer (we are installed, or/and we threw you out), most importantly, can not plan how to go to market and achieve your numbers.

On top of this elementary and immature business model, you are naturally stressed to force through uncontrollable and bewildering corporate waters to make sense of your daily sales activities. In other words, you need to have five meetings per week, accompanied with five demos, and one proposal a week. Seems easy, yes at first, the vehicle to "assist" you is asinine. The dreaded SMS is a sales tool to forecast, submit meeting notes, indicate demos been completed, and opportunity activities. This will bog your day and frustration will build because of this tool. Now, its not because of the tool itself, its management and some random unnamed management on the SMS calls every week questioning the number of meetings, proposals submitted, and constant questions how it works. SMS is a full time job in itself.

You can have a solid pipeline with deals moving forward with management oversight and if your sms has not been updated because you are staying up late working three large deals, you will get threaten about your job security. Reason being, management gets paid on SMS metics. You can be at 105% on your meetings, submitted 6 out of the 10 proposals (60%) in SMS, and have a not so pleasant call with management.

Proposals. Interesting metric. These are proposals that are mandatory and NEVER used. Its only done to fulfill a metric. It consist a 12 page marketing brief about how we understand the customer's problem, the customer itself, solution reiterated, and the proposed price. Seems like a good idea, but, we need to submit one every customer we talked to before going deep into their real challenges. Its a blind proposal most of the time. BACKWARDS! Furthermore, when submitted through SMS, if it does go through, it routes to Autonomy's marketing team. They will continually try to be relevant by editing the document and adding more steps than necessary, even though, its the same document, message, and customer with a few tweaks.

Another Con is management. Its amazing they can sleep at night. I had heard two reps gotten fired over SMS calls. Just a recap, SMS calls are weekly forecast calls that the whole team is on listening. One particular rep lost a deal because IDOL can not or have any plans to integrate into Connected. Because the rep lost the deal because he had told the customer the honest facts, he was let go over the phone. Great guy and very capable.

Advice to ManagementAdvice

If I am speaking to management, I would say this.... Align yourself with an HP Team and management to gain protection. The management tactics in place today is very sad, knowing that Autonomy could have been much much much more influential in the market place. The patience model is needed to have the right tools in place for the sales team. I would have to say 99.99999% of the sales force was delighted when HP came onboard. Why? Management changes and sales operation changes and territory changes. Sad...

Doesn't Recommend
Negative Outlook
Disapproves of CEO

Other Reviews for Autonomy

  1. 4 people found this helpful  

    Nano-managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Research and Development Engineer  in  Cambridge, East of England, England (UK)
    Former Employee - Research and Development Engineer in Cambridge, East of England, England (UK)

    I worked at Autonomy

    Pros

    The main focus of the company is to sell, not to develop good quality software. The whole production and sales is governed by a "Let's sell it ASAP, we (may) fix it later" mentality.
    Mid-managers are inadequate, they over micro-manage their team members (I call it nano-management).

    They are strict about work hours: they record people's arrival and check out times every day. Phone calls are recorded, email communication and internet traffic is monitored heavily. Access to personal email services and many other sites is not allowed by their firewall. I once attempted to access a personal email domain of mine, which the filter did not permit to my surprise. Only a couple minutes later, as I was going downstairs I saw the page I tried to access (my email domain web site bearing my personal logo) in front of the company's Chief Operation Officer!

    The HR is inadequate, too: They didn't bother asking me why I was leaving at my exit interview! In fact, they are not aware that the three people (from the same group) who left before me, and the person who resigned after me did so because of the same problem/person. Unfortunately they are not aware that the cause of many of the problems in the company are their control-freak group leaders who are not aware of any modern-day management techniques.

    There is no concept of trust in the company. For example, I report a problem to my group leader, he goes to someone else to challenge my claim, treating me like a potential liar in front of everybody, and despite I end up being correct I never get an apology for the shouting and lack of trust. I use a mobile phone to check my emails while getting a coffee outside of the office room, he gets angry and tells me "if you continue to use your phone I will take you to the HR". Very laughable indeed. It was me who went to the HR to resign in the end :) You can't run a company with terror like this, even if you do so you can't expect these qualified people to work for you. Qualified people are hard to find, and they can easily find (better) jobs somewhere else!

    Cons

    Free lunches, nice Christmas trips every year.

    Advice to ManagementAdvice

    Don't be afraid to get rid of some of your team leaders! Regularly give negative (if any) and as well as positive feedback to employees. Also get some regular feedback from employees! Don't wait for the exit interviews for that (which are useless at the moment). Improve your bonus scheme and benefits to please your developers.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Incredible technology, great opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Atlanta, GA (US)
    Current Employee - Anonymous Employee in Atlanta, GA (US)

    I have been working at Autonomy

    Pros

    The technology is second to none.
    Good management support.
    Access to all tools necessary to help customers find success in their areas

    Cons

    Training is currently being strengthened and has a little way to go.
    Traditional Autonomy metrics are still being used but that is for the reps to deal with and not let it interfere with the relationship with the client.

    Advice to ManagementAdvice

    Supplement the training with more in-depth offerings for the verticals.
    More centralized account control as opposed to the more "Oracle" method of having multiple reps in a single account with no identified leadership

    Recommends
    Approves of CEO
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