Autonomy

  www.autonomy.com
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508 Employee Reviews (View Most Recent)

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1 person found this helpful  

Avoid here, Sales Mgmt nightmare, no interest in Customer Sat, takes large deals away, few ever make 50% of quota

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Account Executive
Former Employee - Account Executive

Pros

Autonomy does have some outstanding software products that are good and provide value when they are installed and configured correctly.....

Very nice co-workers that will try to help you

Cons

*Senior leadership does not care about the satisfaction of their customers.
*They acquire companies, integrate their IDOL technology, significantly reduce the development and support staff, but increase the sales force too large and very few sales people make any good money.
*Terrible customer support
* Sales leadership regularly in group meetings unprofessionally tears sales reps apart verbally.... a real team moral killer.
* The fastest revolving door of good sales people that I have ever witnessed.
* Sales leadership is very direct and aggressive about driving the sales teams to just close the business, take the money and run, whether the customer will benefit from the software or not.
* Many unhappy customers who admit that after they purchased the software they felt abandoned.
*Senior leadership only focused on selling the business to cash out which they did to HP who I believe will regret their decision

Advice to ManagementAdvice

HP management needs to completely clean house of all senior leadership and completely clean house of all sales leadership and sales managers. They all need to go as soon as possible.

The market for their products does not support the size of their current sales staff headcount which needs to be reduced by at least 50% to allow those that remain to make a living.

Reinvest in technical support teams to improve customer satisfaction

Reinvest in product development to update some of the products which are getting rather old in the tooth from a technology perspective.

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other reviews for Autonomy

  1. 1 person found this helpful  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Dallas, TX (US)
    Former Employee - Account Executive in Dallas, TX (US)

    Pros

    Came for aggressive comp plan and thought I knew about the culture walking into this role but boy was I was wrong. It was everything and more and that's not good.

    Cons

    Everything you've read about this company is 100% true. Win at all costs is the motto here. Do anything/say anything to get the deal and let someone else worry about the customer satisfaction.

    Advice to ManagementAdvice

    Now that HP owns the company I'm sure the toxic culture is being driven out of the Autonomy organization. To the current and former Autonomy management team, check your ego at the door, treat people like you want to be treated, and be honest (to your employees and your customers).

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Good team, OK company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer  in  San Jose, CA (US)
    Current Employee - Technical Support Engineer in San Jose, CA (US)

    Pros

    Great co-workers, interesting product, great clients -- OK company with an average reputation and now part of a legacy company with reputation in question

    Cons

    Autonomy may or not find its way as part of HP -- the parent company is so large and at such a questionable place on its own timeline -- it's hard to see where or in what form Autonomy will be a factor in its life and work

    Advice to ManagementAdvice

    Connect with workers with bonuses and in-person conferencing to build loyalty, otherwise attrition will continue and the ideas that could enhance its relevance will go with exiting workers

    Recommends
    Neutral Outlook
    No opinion of CEO
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