There are newer employer reviews for Autonomy

 

Pretty from the outside. Nightmare on the inside.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Business Development  in  San Francisco, CA (US)
Current Employee - Business Development in San Francisco, CA (US)

I have been working at Autonomy full-time

Pros

good free lunch on Fridays.
The product is well marketed and when it works can be a game changer.
Great people at the worker level.
great location in san francisco.

Cons

*High attrition. The ones who saw the disaster coming left and the others who chose to stay are struggling to transition with little to no support through internal channels.
*Low morale due to management ruling through fear and intimidation. HP executives unresponsive while all the talented Autonomy senior management is gone. One can only dread who is left to run the ship.
*Resources and tools are either scattered and/or broken. Company does not eat it's own dog food. There is no loss of ironic laughter when hearing your co-workers complain about the need for "a better search solution".
*CRM system is broken and it will make your work a nightmare if you're on the sales side of the company.
*No structured training offered. Meetings that were labeled as training turned out to be just marketing updates with little to no practical use for those in attendance.
*no standardized organizational charting. You'll either have to keep asking everyone you see or roll the dice with the employee address book which provides no insight towards roles and responsibilities.
*The company will seek every possible reason to either delay or deny paying commissions to it's sales people no matter how much they meet or exceed beyond their quotas. I have personally seen and experienced the agonizing frustration of dealing with management when the subject of overdue commissions are brought up.
*work is not merit based. The amount of political savvy you will need to be successful here would qualify you for a seat in congress.
The list goes on........

Advice to ManagementAdvice

Perform a role/performance audit on the legacy Autonomy executives which have seen their departmental staff leave in droves. The ship is being abandoned and it's not because of HP.
Pay your sales people when they bring in business.
Engage the message boards and address employee issues positively or see more people leave. How can having such a high turnover of staff be good for any business?

Doesn't Recommend
Negative Outlook
No opinion of CEO

326 Other Employee Reviews for Autonomy (View Most Recent)

Sort: Rating Date
  1. 2 people found this helpful  

    HORRIFIC

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Autonomy full-time for more than a year

    Pros

    Fantastic potential for technology, providing it really works
    Many very good people at the worker level
    Much of the technology is very cool, demos well, can solve real world issues, and gets very good reports from analysts

    Cons

    Corporate culture is 100 times worse than the worst company you have ever worked for - a former employee called it "Toxic"
    Management doesn't care about employees or customers. Only cares about making sales this quarter.
    Sales can't be made as either pricing is crazy high or sales cyle takes too long and management forces AE to focus only on more immediate prospects
    No concept of creating partnership with customers
    Customer support is a total joke. Took 20 calls from me to other AU folks to get one customer's basic support questions answered - no one wanted to own the problem
    No idea who does what - org chart can't be found, so only way to get things done is to use your relationships, make tons of calls and hope someone calls back. Don't waste time on email, no one responds - total waste of time and resources
    Management lies and instills fear as way of motivating. Most employees simply wait for the day they are fired or laid off. No concept of doing a good job and getting rewarded.
    No performance review in over year and a half - spoke to manager once in last three months of employment - no direction given, just criticism - all problems were the employee's to fix and own.
    Training was a joke - total drinking from fire hose only about how to do demos and some info about product. Absolutely no information about effective sales tactics to sell specific products
    Product line is way too massive - company sells everything from scanning to speech to text to business process management to call center apps to ediscovery to archiving to records management to search. I mean, how does that assortment of technology make sense?

    Advice to ManagementAdvice

    1) Most of the senior management that was there before acquisiiton need to leave. Kudos to Meg for getting rid of Lynch and some of his cronies but his style had been accepted by most every other manager, so to change the culture, needs to start from the top.
    2) Focus on what technology really works and pare down the breadth of the technology offerings.
    3) Incent people to change the culture to one that values employees and customers. Meg has said the right things at HP meetings but nothing ever changed at Autonomy.
    4) Create a more transparent management structure and tell people who does what, so problems and questions can get resolved quickly
    5) Create a training program that highlights how to effectively sell this technology. While the stuff is cool, it is very difficult to sell for most people but some are successful - share the wealth and don't force everybody to figure it on their own
    6) Use the HP concept of AGM so there aren't 50 sales people all calling on the same customer competing with each other and incentive everyone to help the rest of the team on an account rather than back stabbing and lying.
    7) Get managers than truly care about people and want to help grow them and train them. Good guys finished last at Autonomy - some of the best people I worked with got fired as they tried to do the right thing - this is critical to fix
    8) Autonomy is way too sales focused and way to focused on current quarter - find a way to support the sales guy that sees the value in deals that take more than a quarter or two to close. If the deal is real, these can be quite lucrative and can be very strategic for the future of the company.
    9) Encourage employees to speak out and challenge the status quo. Employees have been treated like mushrooms in the past - this is one of the biggest reasons that Autonomy has the highest turnover rate of any company I have ever seen.

    Doesn't Recommend
    Negative Outlook
  2. 2 people found this helpful  

    Nightmare - stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Autonomy full-time for more than a year

    Pros

    Some great technology and a few decent people have hung on and are to be commended for their perserverance. HP, if it sees it through, will create better possibilities but it will be a while to figure out how to do this - I wish them luck.

    Cons

    Absolutely the worst possible management culture imaginable; from top (mostly gone - and rightully so as the news will bear out) to bottom. Managers are used to lying to employees to get deals done with favored reps. Salesfolk hired for their rolodexes - once this is exhausted and they figure out they are selling questionable products/support and are jeopardizing their relationships and integrity (about 3-6 months in), they quit. Extremely caustic treatment and outright boldface lying to the very people who interface with the customer so customer satisfaction low and reputation shot. HP stuck trying to unwind this nettle of lies which is a shame because the people who represented some very fine products deserved better - but that wasn't the goal of Mike Lynch and company, was it?

    Advice to ManagementAdvice

    Replace all levels of legacy Autonomy management and issue a public statement to existing customers that you will be in touch to introduce the HP way of doing of doing business; the customer-centric way. All should be removed to rid the culture of the toxic treatment of the customers and employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
There are newer employer reviews for Autonomy

Worked for Autonomy? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.