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5 people found this helpful  

great buzz. very fast paced. very rewarding, but not for the feint-hearted

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Senior Vice President Customer Account Support  in  Dallas, TX (US)
Current Employee - Senior Vice President Customer Account Support in Dallas, TX (US)

I have been working at Autonomy

Pros

change itself.... great buzz and very fast paced while very rewarding. Get to work on integrating, supporting and selling award winning new solutions year after year for the biggest best customers in the world. This is a company that rocks and has rocked since start-up (I’ve been here for 10 years so I’m biased I admit).

Cons

change itself (depending on your character type), the great paradox about people is that they’re creatures of habit, but when habits become ingrained people go stale like old socks... evidenced by disinterest and a moaning complaining attitude. What people need is ‘change’ to stay interested, motivated and engaged, but not everyone thrives on ‘change’ because they fear its consequences. So best and the worst things about Autonomy is ‘change itself’ because It’s a constantly changing environment. Lots of people love it but those who fear change hate it and tend to spend their time moaning complaining about it. I’m not saying everything is great… don’t get me wrong, but the benefits of change far outweigh the negatives.

Advice to ManagementAdvice

we do need to keep recruiting the good people and get rid of the complainers who hate change. Lots more communication of what has changed and what’s going to change would help beyond just the quarterly or so briefings.

Recommends
Approves of CEO

326 Other Employee Reviews for Autonomy (View Most Recent)

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  1. 1 person found this helpful  

    What makes you want to work hard? Incentive.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - MARKETING EXEC
    Current Employee - MARKETING EXEC

    I have been working at Autonomy

    Pros

    And there's lots of incentive to work hard here but you gotta be smart too. As the old saying goes "anyone can bend down and pick up nothing" but if you're smart you'll find you'll hard work will pay dividends.

    Cons

    If you're and Service Engineer and don't want to travel then that'll be a big disadvantage and if you're in R&D and/or Dev and aren't smart then go hide under a rock because you won't last here!

    Advice to ManagementAdvice

    Rotate more staff internationally. True, not many people want to work in a rainy island in the Atlantic but lots want to work in the US and/or Asia!

    Recommends
    Approves of CEO
  2. 14 people found this helpful  

    Calgary office is a sweatshop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Technical Support Specialist (Europe)  in  Calgary, AB (Canada)
    Former Employee - Technical Support Specialist (Europe) in Calgary, AB (Canada)

    I worked at Autonomy

    Pros

    -You'll have the chance to work with unique technology, Enterprise Search, E-Discovery, Call Centre Management Software, E-Mail Archiving and Business Process Automation.
    -Software supported on several platforms, opportunity to learn new skills.
    -There are great people at Autonomy Calgary (ex Verity)

    Cons

    -There is no PMO or SDLC in place, no agile or waterfall, software is developed and released with poor planning. The customer base is unhappy with the product quality and support, customers have learned that the only way to get a bug fixed is to go legal.
    -There are banned words at Autonomy, for example; if you tell a customer you have found a bug in the software, you'll be fired. You'll be reminded via email not to say or write the banned words or else. This practice creates paranoia and high levels of stress.
    -Micro-management defines Autonomy. Managers at Calgary office have no voice, everything is done according to the directives of a few people in the UK, they decide hiring, terminations and everything else, Calgary managers execute orders no questions asked.
    -You'll be promised bonuses, salary increases and much more but in reality you won't get anything and forget about career growth.
    -Work life balance doesn't exists. It is extreme really, they will check the ID card readers to check the time you got in and the time you go home and monitor the time you take for lunch. I have seen nasty emails sent to employees for leaving 10 minutes before close of business. My manager did a good job at fighting this culture but gave up, he left the company.
    -The workload for each tech is so high it is ridiculous.
    -Don't expect a performance review or manager feedback on goals and achievements.
    -Promotions are given to managers friends and even relatives. nepotism?
    -Lastly, do not bother applying for a job if your GPA is less than 3.5

    Advice to ManagementAdvice

    You are not running a startup, it is time to change your management practices and stop the micro managing style.
    The best asset in Autonomy is the people, you need to take care of your staff, don't just promise, walk the talk and reward (at least say thanks once in a while) your employees.

    Doesn't Recommend
    Disapproves of CEO
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