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BT Global Services

Consultant (Current Employee) Irving, TX (US)

ProsThe company is struggling in the US market. Their focus is network and manged services. Generous vacation policy, In line with Europe in terms of vacation allowance. fixed line services in the UK performance consistency give BT a lot of financial flexibility to enter and grow market precense. Big focus in APAC region.

Conssignificant cost cutting. poor emphasis on customer services. low employee moral. US and Canada is stuggling. losing lots of talent.

Advice to Senior Managementlisten to employees. Decisions are coming from over seas wth no regard to customer impact.

No, I would not recommend this company to a friend


    Good training

    Anonymous Employee (Former Employee)

    I worked at BT

    Pros: BT trained their staff very well in a variety of… Cons: The biggest con of working in BT is the bureaucracy, it can… Advice to Senior Management: None More
    • Culture & Values
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    Rewarding and all-round good employer

    Principal Consultant (Former Employee) City of London, England (UK)

    I worked at BT full-time for more than 10 years

    Pros: Tries to do the best for it's people and ensure people are in the right roles through appropriate learning and… Cons: Difficult to change 'job for life' culture amongst older employees and doesn't fulfill promise or exploit potential of it's graduates… Advice to Senior Management: Needs to acccelerate reduction in employees, perhaps offering more packages. Too many people in limbo (doing… Yes, I would recommend this company to a friend More
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