6381 Employee Reviews (View Most Recent)

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1 person found this helpful  

Solid company, with a lot of kinds to work out

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Banking Center Manager III  in  Passaic, NJ (US)
Current Employee - Banking Center Manager III in Passaic, NJ (US)

I have been working at Bank of America full-time for more than 8 years

Pros

Outstanding benefits. Stability. Depending on geographic location, opportunity.

Cons

Salaries are midpack, disorganized systems in retail banking branches, constantly shifting priorities (frequently customer unfriendly), and additionally a serious product offering problem. Poor alignment of comp plan with real customer opportunities. Directionless management responsible for such ditties as the Countrywide purchase - the gift that keeps on giving.

Advice to ManagementAdvice

The company always stresses "the voice of the customer" but products frequently do not match the quality our competitors' in the marketplace. Perhaps the voice of the customer and associate should be paid more than just hollow lip service.

Recommends
Neutral Outlook
No opinion of CEO

Other Reviews for Bank of America

  1.  

    Overall, corporate perks and reimbursement make up for certain flaws

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller  in  Charlotte, NC (US)
    Current Employee - Teller in Charlotte, NC (US)

    I have been working at Bank of America part-time for less than a year

    Pros

    corporate perks
    paid vacaction
    paid sick time
    tuition reimbursement

    Cons

    travel abroad conflicts with schedule

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Senior Operations Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Operations Analyst  in  Saint Louis, MO (US)
    Current Employee - Senior Operations Analyst in Saint Louis, MO (US)

    I have been working at Bank of America full-time for more than 10 years

    Pros

    I cannot speak on behalf of all departments within the organization. However, in my department, my Manager was very supportive of what I wanted to do with my career. My fellow Associates and I were also supportive of one another as well.

    Cons

    You do work with some fellow Associates who were loyal to the previous bank after a merger. Thus, making it difficult to work in the department. I either avoid them or wait until they eventually change their feelings towards the new bank.

    Recommends
    Neutral Outlook
    Approves of CEO
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