There are newer employer reviews for CSG International
There are newer employer reviews for CSG International

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Helpful (1)

Satisfied but definitely room for improvement

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Information Technology in Omaha, NE (US)
Current Employee - Information Technology in Omaha, NE (US)

I have been working at CSG International

No opinion of CEO
No opinion of CEO

Pros

The work environment is pretty friendly
Very casual dress code is a bonus
Benefits are above average from what I know about.

Cons

Information passed down from upper management is much too vague and generic.
A lot of situations where the right hand doesn't know what the left hand is up to.
Quick to bring the hammer down on what is viewed from upper management as a problem but extremely slow to reverse when the situation shows it's justified.

Advice to Management

Upper management needs to find a way to truly communicate better with the average employee. They do a good job at regular generic updates but those just don't seem to be effective.

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  1. Feel lucky to be employed

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Denver, CO (US)
    Current Employee - Anonymous Employee in Denver, CO (US)

    I have been working at CSG International

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Decent pay, challenging work, good benefits & vacation.

    Cons

    The reviewer that commented "no rhyme or reason to layoffs" certainly hit the mark. They seem to have gone on unannounced without pattern or end for years. Unlike other layoffs I've experienced no explanation was given for the vast majority of them and no "end" ever announced.

    The comments about the acquisitions are things I've heard & felt more than once as well.

    Advice to Management

    Nothing to add to what's already been said.

  2. Helpful (3)

    A mediocre experience which has gotten worse significantly in 2012.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Omaha, NE (US)
    Current Employee - Anonymous Employee in Omaha, NE (US)

    I have been working at CSG International

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Great benefit package, generous vacation allowances

    Cons

    An oligarchy of service bureau oriented business model types who don't get the way business is run in the technology industry today.

    Advice to Management

    Either learn how to manage multiple recent acquisitions or divest yourselves of them

There are newer employer reviews for CSG International
There are newer employer reviews for CSG International

See Most Recent

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