CSG Systems International

  www.csgi.com
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49 Employee Reviews (View Most Recent)

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1 person found this helpful  

Great Company to work for until recent years

Anonymous Employee (Former Employee) Omaha, NE (US)

ProsThe CSG culture has historically been one that promoted entrepreneurially behavior in its employees. It was an environment where employees could ask questions, challenge new inititatives and feel as though their voice was heard. The company's growth through acquisition strategy has provided great opportunities for the midwestern organization to learn about integration of corporate cultures.

ConsCSG has attempted to broaden its product/service lines to decrease the pressure of having the majority of its revenue tied to a handful of clients. Unfortunately, the in-house 'blame game' is alive and well at CSG, from sales, to development, to product management. Executive management is busy 'counting beans' rather than leading and holding those responsible, accountable.
Within the past 5 years there has been a significant shift in the culture that is a double standard. Management asks/requires employees to share their ideas and expand their skills (stretch goals) but do not provide the necessary support to help them achieve the goals and then wonders why employees are disenchanted and not motivated.

Advice to Senior ManagementSpend some time to personally understanding what mid-level managers and employees think of the most recent initiatives.

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Very professional organisation

    Anonymous Employee (Current Employee)

    I have been working at CSG Systems International

    Pros: Professional, supportive, friendly. Senior mgmt emphasis on strategy and how… Cons: Can be slow to react Yes, I would recommend this company to a friend More

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Not my cup of tea.

    Anonymous Employee (Former Employee) Omaha, NE (US)

    I worked at CSG Systems International

    Pros: Decent local job in the IT field. Benefits. Cons: Leadership is out of touch with CSG employees working directly with the client. No real opportunities for advancement. Morale continues… Advice to Senior Management: Watch 'Undercover Boss' to see what you've been neglecting. … No, I would not recommend this company to a friend More

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