CSG Systems International

  www.csgi.com
  www.csgi.com
There are newer employer reviews for CSG Systems International

1 person found this helpful  

Satisfied but definitely room for improvement

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Information Technology in Omaha, NE (US)
Current Employee - Information Technology in Omaha, NE (US)

I have been working at CSG Systems International

Pros

The work environment is pretty friendly
Very casual dress code is a bonus
Benefits are above average from what I know about.

Cons

Information passed down from upper management is much too vague and generic.
A lot of situations where the right hand doesn't know what the left hand is up to.
Quick to bring the hammer down on what is viewed from upper management as a problem but extremely slow to reverse when the situation shows it's justified.

Advice to ManagementAdvice

Upper management needs to find a way to truly communicate better with the average employee. They do a good job at regular generic updates but those just don't seem to be effective.

No opinion of CEO

56 Other Employee Reviews for CSG Systems International (View Most Recent)

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  1.  

    Feel lucky to be employed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Denver, CO (US)
    Current Employee - Anonymous Employee in Denver, CO (US)

    I have been working at CSG Systems International

    Pros

    Decent pay, challenging work, good benefits & vacation.

    Cons

    The reviewer that commented "no rhyme or reason to layoffs" certainly hit the mark. They seem to have gone on unannounced without pattern or end for years. Unlike other layoffs I've experienced no explanation was given for the vast majority of them and no "end" ever announced.

    The comments about the acquisitions are things I've heard & felt more than once as well.

    Advice to ManagementAdvice

    Nothing to add to what's already been said.

    Disapproves of CEO
  2. 3 people found this helpful  

    A mediocre experience which has gotten worse significantly in 2012.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Omaha, NE (US)
    Current Employee - Anonymous Employee in Omaha, NE (US)

    I have been working at CSG Systems International

    Pros

    Great benefit package, generous vacation allowances

    Cons

    An oligarchy of service bureau oriented business model types who don't get the way business is run in the technology industry today.

    Advice to ManagementAdvice

    Either learn how to manage multiple recent acquisitions or divest yourselves of them

    Doesn't Recommend
    Disapproves of CEO
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