Capital One

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1395 Employee Reviews (View Most Recent)

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A great work experience

Director (Former Employee) Plano, TX (US)

ProsVery smart staff; very disciplined management; very empirical decision making process

ConsYou have to determine the group(s) that have decision making power and get their buy-in. Without that, you will have a tough time getting action.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Customer Service Associate II, Work-at-Home

    Customer Service Associate (Former Employee) Richmond, VA (US)

    I worked at Capital One part-time for less than a year


    Pros: The best part of the job was working from home… Cons: The plethora of information conveyed during training is very overwhelming. The training format is convoluted. Expectation to retain knowledge in a limited period… Advice to Senior Management: Streamline the training program to ensure that presentation methods and material are consistent with the actual… No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Making referrals is a must!

    Teller (Current Employee) New York, NY (US)

    I have been working at Capital One part-time for more than a year


    Pros: If you lke customer service, this is the right job! You… Cons: If you dont have a good team, it will be tough! Team… Advice to Senior Management: Promote those who show promise instead of hiring from the… Yes, I would recommend this company to a friend More
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