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My experience art Capital One.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - IT Project Manager  in  Plano, TX (US)
Former Employee - IT Project Manager in Plano, TX (US)

I worked at Capital One as a contractor for more than a year

Pros

Best company I have worked for since 1984. They care about their employees.

Cons

Allways changing the project management process without consulting the project managers. Many best practices are now optional.

Advice to ManagementAdvice

Project Management is not a continious project, but a continious review. Don't change it for sake of change, Don't change it when if their are no complaints from users (PM).

Recommends
Positive Outlook
Approves of CEO

1524 Other Employee Reviews for Capital One (View Most Recent)

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  1. 2 people found this helpful  

    One of the best places I have worked at!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech Lead/IT Manager  in  Plano, TX (US)
    Current Employee - Tech Lead/IT Manager in Plano, TX (US)

    I have been working at Capital One full-time for more than 3 years

    Pros

    Great benefits - 7.5% match on 401K (on base and bonus), 1K match on FSA, Discounted stock purchase program.
    Flexibility, open work space, Wi-Fi at work lets you work from anywhere you want in and around the building.
    Really smart intelligent colleagues who make it a great place to work. You are always challenged and motivated for that reason.
    The company is always doing the right thing for the employees/associates. (eg: they pay bonuses even when they didn't make much money or had layoffs and doesn't make that an excuse for cutting down on benefits).
    With the acquisitions of ING Direct and HSBC Cards, growing even more and unlike most other financial companies is well managed and growing, but very carefully with a bright future ahead.
    One of the rare places where I have seen things work the way they are supposed to and if not, you could find a way to work to get that changed.

    Cons

    The performance management system is good overall, but the forced ranking system can be painful. Not sure what can be a better option here, but good to think about it.
    Lots of type A people which can sometimes be annoying.
    Good individual contributors get promoted to people managers which sometimes leads to lack of focus on coaching/mentoring, but rather the people managers just trying to continue to be good individual contributors at their new level.

    Advice to ManagementAdvice

    You are doing a great job overall, but please find a way to fix the performance management system.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Capital One

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst  in  McLean, VA (US)
    Former Employee - Business Analyst in McLean, VA (US)

    I worked at Capital One full-time for more than 3 years

    Pros

    Great work life balance, Lots of opportunities for those who seek it, Location had good benefits like gym, nurses office; Smart group of people

    Cons

    Career path can depend on what group you're in, too much focus on profitability per user instead of maximizing value of user.

    Advice to ManagementAdvice

    Promotion to manager must include training to be a people manager. That or create a separate path for people managers and excellent analysts.

    Recommends
    Positive Outlook
    Approves of CEO
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