Charles Schwab Employee Review

Former Employee – worked at Charles Schwab full-time for more than 8 years

Pros – Chuck Schwab and Walt Bettinger seem like the real deal ... sincere in caring about both their employees and their customers.

The company has been pretty successful in eliminating conflict of interest in the products that the brokers sell.

The 'customer comes first' attitude seems to be real again. No longer just lip service.

Cons – At least when I left there were still several directors that had yet to convert away from the greed of the Pottruck years. Some departments were clearly happy and doing well. Some were still suffering.

Employee incentive still seems to be misaligned at times.

Advice to Senior Management – Continue to the return back to Chuck Schwab's founding principles. Do more to make employees also Schwab stock holders. Continue weeding out those directors and managers that are still holding on the 'Pottruck' attitude. You will continue losing your best people until you can really fix the employee experience.

Yes, I would recommend this company to a friend