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819 Employee Reviews (View Most Recent)

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Very improved after Pottruck was fired

Registered Representative II (Former Employee) Phoenix, AZ (US)

ProsChuck Schwab and Walt Bettinger seem like the real deal ... sincere in caring about both their employees and their customers.

The company has been pretty successful in eliminating conflict of interest in the products that the brokers sell.

The 'customer comes first' attitude seems to be real again. No longer just lip service.

ConsAt least when I left there were still several directors that had yet to convert away from the greed of the Pottruck years. Some departments were clearly happy and doing well. Some were still suffering.

Employee incentive still seems to be misaligned at times.

Advice to Senior ManagementContinue to the return back to Chuck Schwab's founding principles. Do more to make employees also Schwab stock holders. Continue weeding out those directors and managers that are still holding on the 'Pottruck' attitude. You will continue losing your best people until you can really fix the employee experience.

Yes, I would recommend this company to a friend


    Good people, but low pay

    Associate (Former Employee) Phoenix, AZ (US)

    I worked at Charles Schwab for more than 5 years

    Pros: Good culture and provides a lot of training. Many career paths to… Cons: Low salary and annual salary increase is terrible. Tell you… Advice to Senior Management: Have more openness with salary info, especially with your own employees. Two people in the same department, working… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    9 people found this helpful  

    Began with excitement, ended with despair and awful mid-level managers that couldn't be overcome

    Registered Representative II (Former Employee) Indianapolis, IN (US)

    I worked at Charles Schwab full-time for more than 3 years

    Pros: They hire almost anyone with a pulse, decent benefits, pay for… Cons: Everything else. You take about 5,000 calls a year, your whole worth to the company depends on about 30-40 of those calls that are graded.… Advice to Senior Management: Anyone with half a brain could make positive changes here, but it does not seem tobe something that management wants to address. They like to… No, I would not recommend this company to a friend More
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