Charles Schwab

www.schwab.com
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There are newer employer reviews for Charles Schwab

 

Stable company with good benefits and a positive culture.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Charles Schwab full-time (more than 10 years)

Pros

The client service culture is strong and the employees are treated well. The benefits are generally good and I have found it not to be a very stressful place to work. The company is stable and has weathered harsh markets where other companies had layoffs or worse.

Cons

Like any job, a lot of these reviews are really directed towards someones direct manager. You can have a bad manager at any job. Culturally overall, Schwab does value their employees. The pay probably isn't the highest, especially for entry level jobs. If you are not motivated and aggressive with advancement, promotion opportunities can be slow.

Recommends
Neutral Outlook
Approves of CEO

951 Other Employee Reviews for Charles Schwab (View Most Recent)

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  1.  

    Overall, a positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charles Schwab full-time (more than a year)

    Pros

    Very friendly co-workers, great training, lots of different opportunities within the firm to increase your skill set. Flexible schedule, since the center is open 24/7/365. Managers are helpful in answering your questions, but also make sure you understand the process. Systems utilized are terribly difficult to learn.

    Cons

    Pay could be a little higher given the tasks that reps do. Some managers can be a little difficult to work with, but most of them are great overall. Being on the phone all day can lead to a tired voice, maybe explore opportunities to allow reps to utilize some time off the phone for career development and projects related to growing the business, instead of reps having to request time off the phone.

    Advice to ManagementAdvice

    Maybe identify some more off the phone tasks for reps to partake in to give them a little break of answering the phone all the time. An example would be 70% of a reps day would be interacting with clients on the phone, 15% would be career building, and the remaining 15% would be miscellaneous projects to help identify ways to grow the business.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 6 people found this helpful  

    Vice President-Financial Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President, Financial Consultant in San Jose, CA (US)
    Current Employee - Vice President, Financial Consultant in San Jose, CA (US)

    I have been working at Charles Schwab full-time (more than 10 years)

    Pros

    Ethical financial guidance;
    Reasonable/affordable product pricing;
    Transparency of fees;
    Great brand name;
    Work/life balance;
    Supportive and collaborative work environment;
    Diverse employee base;
    Embracement of new technologies;
    Good benefits;
    Time to volunteer of 8 hours per year;

    Cons

    Few career advancement opportunities or options except growing own practice;
    Employee base is diverse, but management is not;
    Overly cumbersome paperwork and procedures, especially on advice products;
    Frequent changes in executive level leadership result in inconsistent policies;
    Opinions of top producers count, but not the others;
    Favoritism hurts morale;
    Quarterly resets burn out even the best calibers;
    Termination after 2-4 quarters of bottom 20% sales: Financial Consultants are treated like disposables within the company while trying to convince clients they are experienced and trusted advisors and will be there for clients for a long time;

    Advice to ManagementAdvice

    If you would like clients to believe they are dealing with a trusted advisory service provider firm, you need to respect and empower your front-line Financial Consultants, especially those with 10+ years of experiences, and allow for bottom-up feedback and participation instead of only top-down dumping of compensation/advice/product policy changes, campaigns and quotas.

    Neutral Outlook
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