There are newer employer reviews for Charles Schwab

 

Stable company with good benefits and a positive culture.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Charles Schwab full-time (more than 10 years)

Pros

The client service culture is strong and the employees are treated well. The benefits are generally good and I have found it not to be a very stressful place to work. The company is stable and has weathered harsh markets where other companies had layoffs or worse.

Cons

Like any job, a lot of these reviews are really directed towards someones direct manager. You can have a bad manager at any job. Culturally overall, Schwab does value their employees. The pay probably isn't the highest, especially for entry level jobs. If you are not motivated and aggressive with advancement, promotion opportunities can be slow.

Recommends
Neutral Outlook
Approves of CEO

880 Other Employee Reviews for Charles Schwab (View Most Recent)

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  1.  

    Overall, a positive experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Charles Schwab full-time (more than an year)

    Pros

    Very friendly co-workers, great training, lots of different opportunities within the firm to increase your skill set. Flexible schedule, since the center is open 24/7/365. Managers are helpful in answering your questions, but also make sure you understand the process. Systems utilized are terribly difficult to learn.

    Cons

    Pay could be a little higher given the tasks that reps do. Some managers can be a little difficult to work with, but most of them are great overall. Being on the phone all day can lead to a tired voice, maybe explore opportunities to allow reps to utilize some time off the phone for career development and projects related to growing the business, instead of reps having to request time off the phone.

    Advice to ManagementAdvice

    Maybe identify some more off the phone tasks for reps to partake in to give them a little break of answering the phone all the time. An example would be 70% of a reps day would be interacting with clients on the phone, 15% would be career building, and the remaining 15% would be miscellaneous projects to help identify ways to grow the business.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Schwab can be a hard place to work, but also rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at Charles Schwab full-time (more than 10 years)

    Pros

    1. SCHW is a values-driven company offering a diverse set of products to consumers who are interested in investing. 2. Diversity is valued. 3. Schwab is a collaborative company (almost overly so). 4. There is an excellent job posting system that allows you to apply for internal positions as long as you have been in your present position for 1 year or more.

    Cons

    It can be a stressful environment. IT frequently has to meet target delivery dates which have been publicly announced by executives without sufficient analysis as to feasibility. Schwab also tries to save money by stating a strategy of purchasing application systems externally, with the intention of deploying the product with "off the shelf" functionality, e.g. minimal customization. What happens is once the product is brought in-house the business sees its limitations and the "off the shelf" agreement fails, and the pressure is on to deliver the required modifications as close to the original target date as possible.

    Advice to ManagementAdvice

    Please try to avoid making public delivery commitments without checking in regarding the feasibility.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Charles Schwab

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