Ciena
3.3 of 5 118 reviews
www.ciena.com Hanover, MD 1000 to 5000 Employees

118 Employee Reviews (View Most Recent)

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  • No Opinion of CEO

 

its good and bad, but not getting any better

Senior Engineer GTS (Current Employee)
Linthicum, MD (US)

I have been working at Ciena full-time for more than 8 years

ProsThe Ciena can do attitude, just get the job done. Good benefits and pay. Good people and a commitment to training and learning

ConsBureaucracy introduced since the Nortel deal is breathtaking- no wonder Nortel went bust !
Middle management are mostly Nortel and its hard to workout who took over who.
A huge change in the way customers are supported - an arrogant like it or lump it approach.
Metrics a big focus, but CSAT & ESAT pretty much ignored.

Advice to Senior ManagementCut the Bureaucracy before we all go the same way Nortel did. Cant you see adopting the working processes of a failed company is a mistake.

Yes, I would recommend this company to a friend

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  • No Opinion of CEO

 

some hints...

Software Engineer (Current Employee)
Ottawa, ON (Canada)

I have been working at Ciena full-time for more than a year


Pros: Great life work balance. Long term commitment. Friendly helpful colleagues. The sector is stably going up in general in the next few… Cons: project lifecycle is usually 1 year per major release. The working environemnt is not… Yes, I would recommend this company to a friend More

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OK, not great

Senior Software Engineer (Current Employee)
Ottawa, ON (Canada)

I have been working at Ciena full-time


Pros: - Good people, helpful and smart - Interesting work - Decent gym (free), good coffee, and very… Cons: - RRSP matching plan is sub-standard compared to others in Ottawa - Management constantly over-commits to customers, then expects the rank and file to… Advice to Senior Management: Hire more people or set more realistic deadlines. More

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