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Customer Support Engineer III

Customer Support Engineer III (Current Employee) Richardson, TX (US)

ProsWonderful work environment, superior benefits, great people who are just as motivated as you are to get the job done and help the end customer succeed.

ConsSome of the previous perks were removed due to the down turn in the economy, yet while we have since posted excellent gains over previous years, those perks have not returned.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Good Company to work for

    Senior IT Engineer (Current Employee) San Jose, CA (US)

    I have been working at Cisco Systems full-time for more than 10 years


    Pros: Flexibility combined with good benefits, good learning scope within the… Cons: Rewards system for top performers is flawed & demotivating, a lot of… Advice to Senior Management: Identify real top performers and reward them instead of rewarding… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A good company to work for; but still with some challenges to overcome

    Service Delivery (Current Employee) Washington, DC (US)

    I have been working at Cisco Systems full-time for more than 10 years


    Pros: - A large technology company with a large breadth of technology areas and market coverage should provide varied opportunities for growth - Great place for… Cons: - Challenges exist for people who join and do not have detailed technical skills. Cisco struggles with how to… Advice to Senior Management: - Focus more on HR processes (career & professional development), make managers take a larger role,focus on more than just the top 10%. You… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
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