There are newer employer reviews for Comcast

 

Learned a lot, but "crabs in a barrel" atmosphere

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Associate in Philadelphia, PA (US)
Former Employee - Customer Service Associate in Philadelphia, PA (US)

I worked at Comcast full-time (more than an year)

Pros

small perks like free (basic) cable and holiday sales perks

Cons

(Crabs in a Barrel) atmosphere
not much advancement
great job for one with lower class expectations

Advice to ManagementAdvice

while your there you should utilize any education advancement opportunities and do not let the lower class/lower expectation citizens cloud your goal!

Recommends
Positive Outlook
Approves of CEO

2196 Other Employee Reviews for Comcast (View Most Recent)

Sort: Rating Date
  1. 3 people found this helpful  

    Not terrible, but I won't stay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Applications Developer
    Current Employee - Senior Applications Developer

    I have been working at Comcast full-time

    Pros

    Employees get discounted cable, phone and internet services. For the most part, you're left to manage yourself and your projects. The schedule is somewhat flexible, and the PTO is pretty good.

    Cons

    Even though there’s absolutely no reason to be in the office, working from home is frowned upon. You can do it, but not regularly. It lends to a babysitting mentality.

    There are a lot of “Rah, rah. Ain’t Comcast great” meetings. Who has time for all the meetings? Quarterly meetings, monthly meetings, weekly meetings. And this doesn’t include project meetings. It’s a lot of Kool-Aid to drink. It can be trying, especially as we’re understaffed and have a significant amount of backlogged work. Subsequently, deadlines have become tighter and there's more pressure.

    Health benefits have gotten progressively more expensive, which may be typical for every company. Noteworthy though since increases are revealed shortly after a meeting announcing how great the company is doing financially.

    All this might be tolerable if not for the pay. It’s WAY below industry standard. If my salary were competitive, I’d stay and not mind working occasional nights and weekends to meet project deadlines. Attempts to increase your salary beyond the minimal raise is met with platitudes about the value in all the free services you get. Like I’d pay for every channel known to man if I didn’t work here. It’s factored into your compensation package though. There is a bonus that consistently gets paid out with the company doing so well (as monopolies tend to do), but it’s nothing impressive – 8% for non-managerial positions.

    It’s a good place to get experience. And then move on to get paid what you’re worth.

    Advice to ManagementAdvice

    Let employees that can work from home. Champion for better pay.

    Doesn't Recommend
    Neutral Outlook
  2. 1 person found this helpful  

    Management needs to train their managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL (US)
    Former Employee - Anonymous Employee in Chicago, IL (US)

    I worked at Comcast full-time (more than 5 years)

    Pros

    Great Benefits and growth opportunities. Some managers are decent.

    Cons

    Many Managers need to be trained on what to say and how to deal with employees in a particular Illinois location. They're a liability to the company and HR needs to be careful and learn how to be objective. Hiring people from lower leveled positions and giving them a management title could cost you money. They need to understand that they can't just say whatever they want to employees and bank on the fact that many employees will do nothing.

    Advice to ManagementAdvice

    Train your managers and get your installers in gear. They're both costing your company alot of money. More than you know. There have been many situations that have been hidden from execs that could cost the company alot of money.

    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for Comcast

Work at Comcast? Share Your Experiences

Comcast

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.