There are newer employer reviews for CouchSurfing

1 person found this helpful  

Empowered and encouraged to be creative

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee in San Francisco, CA (US)
Current Employee - Anonymous Employee in San Francisco, CA (US)

I have been working at CouchSurfing full-time (less than an year)

Pros

Couchsurfing is a small startup with a very passionate userbase that have had life changing experiences through Couchsurfing. The company is currently totally redeveloping the entire website, along with its mobile apps, giving employees a unique opportunity to solve complex problems while having the freedom of creating new solutions.

All of the teams and employees are empowered to come up with solutions, with management acting as good mentors and guides. I've found all of the management very easy to talk to, and always open for feedback.

My favorite part about working at Couchsurfing is seeing the company working on new and better technology to solve problems the community has been dealing with for many years. I'm excited for the world to see a modern Couchsurfing service that makes it easier for members to have amazing experiences.

Cons

In contrast to most startups, Couchsurfing has been around for nearly 10 years. During this time, the website became quite outdated and dysfunctional, and the community's relationship with the company started to sour. The current Couchsurfing staff are remaking the entire website, while also rebuilding and repairing relationships with some of the long-time members.

Advice to ManagementAdvice

Push hard, stay focused, and keep the vision of a better Couchsurfing in the minds of everyone

Recommends
Positive Outlook

28 Other Employee Reviews for CouchSurfing (View Most Recent)

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  1. 17 people found this helpful  

    CouchSurfing as we know it is no more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)

    I have been working at CouchSurfing full-time

    Pros

    All the great community members.

    Cons

    The new management have quickly fired anyone who was around in the non-profit days and have completely forgotten the original mission and vision. Semi-annual mass layoffs will continue to happen without notice while they struggle to figure out how to make money off of people's goodwill and hospitality. Good luck to the actual CouchSurfing community members in the future.

    Doesn't Recommend
    Negative Outlook
  2. 14 people found this helpful  

    Mismanaged startup with big issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in San Francisco, CA (US)
    Former Employee - Software Engineer in San Francisco, CA (US)

    I worked at CouchSurfing full-time (less than an year)

    Pros

    Company culture, unique headquarters, on site chef, travel benefits.

    Cons

    Low salaries, top-down management, frequent unexpected firings/layoffs, lack of direction or leadership, unwilling to be honest with themselves about poor results, lost touch with product's core community/beginnings.

    Nearly every original employee of CouchSurfing has quit or been laid off in a very short period of time in 2012 (since the organizational transition that took place in April 2012) due to either poor engineering management and disenchantment with how much the organization's lost touch with its roots.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for CouchSurfing

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