Cracker Barrel
3.0 of 5 380 reviews
www.crackerbarrel.com Lebanon, TN 5000+ Employees

380 Employee Reviews (View Most Recent)

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This is not a fast food place!

Am Restaurant Server (Former Employee)
Albuquerque, NM (US)

I worked at Cracker Barrel part-time for less than a year

ProsMost of the servers are nice, some management can be nice. 50% off of food during your shift.

ConsManagers yell at the servers. Orders are treated like a fast food establishment with regards to the food getting out, but the customers treat it like a normal sit down place so they will take their time. Teamwork is forced down your throat to the point where they demand you help someone else...and your tables suffer, meaning lousy tip. Tips average about $3 a table and the only way to
make any decent amount is to turn those tables as fast as you can. You're constantly on your feet running back and forth, and you constantly get sat while you're off doing something for someone else and then the managers yell at you for not greeting the new table(which you had no idea you had) in 30 sec or less. The Micros setup in convoluted and not logically set up, so it takes forever to get the order in, not to mention you are supposed to memorize the entirety of two full menus in a very short period of time.

Heaven forbid you run back to the break room for a quick drink, that slacking!! Also, with the amount of sidework and silverware rolling you have to do after your shift...plan on being there at least an hour after your shift. And the amount of people you have to check out with before you can leave makes it feel like you're being released from prison.

They will also schedule so many servers you'll be lucky to get 15 hrs a week..less if you're not a butt kissing favorite of the scheduling manager.

Love the food, but don't work there if you can help it!

Advice to Senior ManagementTreat you employees like people, not expendable items. Lose the bonus for managers and let sales look after themselves.

No, I would not recommend this company to a friend

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  • Culture & Values
         
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  • Disapproves of CEO

 

Dont work here unless you don't have a family or life

Server (Former Employee)
Greenville, NC (US)

I worked at Cracker Barrel part-time for more than a year


Pros: The food, the regulars, the gift shop Cons: Managers play favorites and show you no respect, you work on thanksgiving,… Advice to Senior Management: You would find that if you praise your employees on a daily basis they… No, I would not recommend this company to a friend More

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

 

Great for a new server

Server (Former Employee)
Spanish Fort, AL (US)

I worked at Cracker Barrel part-time for more than a year


Pros: They give you a full program to learn how stuff should look and how to act in almost every… Cons: Average size costumer checks (about $20) which leads to average tips, 8+ hour shifts, but… Advice to Senior Management: Make sure to listen to your employees and actually hear… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More

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