490 Employee Reviews (View Most Recent)

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This is not a fast food place!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Am Restaurant Server  in  Albuquerque, NM (US)
Former Employee - Am Restaurant Server in Albuquerque, NM (US)

I worked at Cracker Barrel part-time for less than a year

Pros

Most of the servers are nice, some management can be nice. 50% off of food during your shift.

Cons

Managers yell at the servers. Orders are treated like a fast food establishment with regards to the food getting out, but the customers treat it like a normal sit down place so they will take their time. Teamwork is forced down your throat to the point where they demand you help someone else...and your tables suffer, meaning lousy tip. Tips average about $3 a table and the only way to
make any decent amount is to turn those tables as fast as you can. You're constantly on your feet running back and forth, and you constantly get sat while you're off doing something for someone else and then the managers yell at you for not greeting the new table(which you had no idea you had) in 30 sec or less. The Micros setup in convoluted and not logically set up, so it takes forever to get the order in, not to mention you are supposed to memorize the entirety of two full menus in a very short period of time.

Heaven forbid you run back to the break room for a quick drink, that slacking!! Also, with the amount of sidework and silverware rolling you have to do after your shift...plan on being there at least an hour after your shift. And the amount of people you have to check out with before you can leave makes it feel like you're being released from prison.

They will also schedule so many servers you'll be lucky to get 15 hrs a week..less if you're not a butt kissing favorite of the scheduling manager.

Love the food, but don't work there if you can help it!

Advice to ManagementAdvice

Treat you employees like people, not expendable items. Lose the bonus for managers and let sales look after themselves.

Doesn't Recommend
Neutral Outlook
No opinion of CEO

Other Reviews for Cracker Barrel

  1. 1 person found this helpful  

    Tips can be really good. or really bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  West Valley City, UT (US)
    Current Employee - Server in West Valley City, UT (US)

    I have been working at Cracker Barrel part-time for more than a year

    Pros

    No tip sharing. Always have cash.

    Cons

    Place is ran horribly. They only way you'll know you're out of a certain item is if you get screamed at...if you happen to be in the kitchen. Management treats you horribly. They will never send you home no matter how sick you are. Schedules you shifts you tell them you can't work. NEVER out on the time they schedule you at. Sidework and silverware can take up to an hour. Basically you get treated exactly like you get paid. you're a 2.12/hr employee and that is the way they treat you. Like cheap labor.

    Advice to ManagementAdvice

    Treat employees better. Let us leave at the time we're scheduled.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Dont work here unless you don't have a family or life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Greenville, NC (US)
    Former Employee - Server in Greenville, NC (US)

    I worked at Cracker Barrel part-time for more than a year

    Pros

    The food, the regulars, the gift shop

    Cons

    Managers play favorites and show you no respect, you work on thanksgiving, you make no money because theres too many servers on the floor

    Advice to ManagementAdvice

    You would find that if you praise your employees on a daily basis they would respect you more and work harder because they know they are worth something.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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