Dell

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1 person found this helpful  

Hard Work, Great Pay

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Director in Austin, TX (US)
Former Employee - Director in Austin, TX (US)

I worked at Dell full-time (more than 10 years)

Pros

Outstanding pay and bonus structure
Talented and nice co-workers
The ability to fix a problem without having to ask

Cons

Most people work 50-60 hours per week, especially around deadlines
Very demanding work
People are promoted based on friendships with their manager and not necessarily on merit
Management is ADD -- they can't stick to an idea to save their lives

Advice to ManagementAdvice

Stick with one idea and see it through to the end
Stop trying to copy Apple, you'll never succeed in that endeavor
Listen to your employees

Recommends
Negative Outlook
Approves of CEO

4295 Other Employee Reviews for Dell (View Most Recent)

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  1. 1 person found this helpful  

    Such a great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSI Manager in Oklahoma City, OK (US)
    Current Employee - CSI Manager in Oklahoma City, OK (US)

    I have been working at Dell full-time (more than a year)

    Pros

    Working from home, competitive pay, great people and great future opportunities.

    Cons

    Haven't really found any cons yet.

    Advice to ManagementAdvice

    Keep doing what you ate doing. The managers at Dell are awesome!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Not bad for a corporate environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Specialist in Round Rock, TX (US)
    Former Employee - Solutions Specialist in Round Rock, TX (US)

    I worked at Dell full-time (more than 3 years)

    Pros

    For the most part, employees are shown value and there is a healthy culture & work/life balance. I had my share of positive and negative experiences there and left on good terms with no bad blood at all. It is refreshing to know that at a moment's notice, there are multiple folks who would be willing and able to help me get a job there or somewhere else in their network.

    Cons

    They've invented something called a "movement freeze" which kills morale. I had the opportunity to take a 25% raise in a different segment of Dell but was shut down because my particular segment wasn't profitable enough to let me go. I felt that was borderline unethical and certainly nonsensical (trust me, I can out argue upper managements' reasoning for this one, lol). There aren't a ton of promotional opportunities, even for someone who scales very quickly as I did, so to have one right in front of me and not be able to take it was infuriating. To reiterate, though, I left with no bad blood - this instance actually gave me great motivation to branch out and do what I'm doing now (running my own company).

    Advice to ManagementAdvice

    It seemed to me that as the economy eroded, so did morale and culture. While seemingly natural, it's completely avoidable and Dell would get itself out of the hole much more quickly if it figured out ways to foster culture amidst struggle. People first, not the bottle line. And by people first, I believe that speaking value and worth into their lives goes much further than a spiff or bonus.

    Lead, don't manage.

    Another note is to get better at filtering. When all of the negative outlook attitude from executive leadership trickles down to the individual contributors, the result is terrible. The GM needs to filter some to the RSM who needs to filter more to the ISM who needs to be the final filter to the ISR - hope that makes sense.

    Recommends
    Negative Outlook
    No opinion of CEO
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