282 Employee Reviews (View Most Recent)

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1 person found this helpful  

Decent pay with growth opportunities, but lots of politics.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Account Executive  in  Irving, TX (US)
Current Employee - Account Executive in Irving, TX (US)

I have been working at Epsilon

Pros

The pay is decent, and the company is actually makign money for the parent company, Alliance Data.

Cons

You are just another number and promotions, if any, take months to be cleared.

Advice to ManagementAdvice

Life is not just about work, and you should value your own employees as much as your clients.

No opinion of CEO

Other Reviews for Epsilon

  1.  

    Fair and flexible place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Cincinnati, OH (US)
    Current Employee - Anonymous Employee in Cincinnati, OH (US)

    I have been working at Epsilon

    Pros

    Amazing, talented co-workers. Incredible flexibility allowed to help with personal life/work balance.

    Cons

    Under-resourced at times, can be very demanding. Even in these cases, my personal experience has been that the people who put in the extra hours and effort receive the recognition they deserve.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Approves of CEO
  2. 5 people found this helpful  

    God-awful place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - PMO  in  Irving, TX (US)
    Current Employee - PMO in Irving, TX (US)

    I have been working at Epsilon

    Pros

    They'll hire you because the turnover is so high.

    Cons

    Projects are over-sold to clients with outrageous claims of competence but the truth is projects are understaffed. Management cares nothing about people despite 'work/life balance" claims. 60-80hr weeks are not unusual. Relationship managers not technical and, since it is a sales/marketing company, over-promise. Please the client at all costs (which really means cover for our stupidity and gross inability to properly staff a project) is the norm. Managers incapable of growing their staff and management of career paths is boiled down to length of service, not capability.

    Advice to ManagementAdvice

    Fire your Relationship managers; promote competent people, not those who've been there for a long time; introduce the concept of staff management as a real job not an addendum to a job description; break up the good old boys network of those who cover for each other because they both are poor leaders. Hell, just fire all management and start over with fresh blood.

    Doesn't Recommend
    Disapproves of CEO
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