Extended Stay America

www.extendedstayamerica.com
Unclaimed Profile
Add Review
There are newer employer reviews for Extended Stay America
There are newer employer reviews for Extended Stay America

See Most Recent

Great Starting Hotel

Current Employee - Guest Service Representative in Annapolis, MD (US)
Current Employee - Guest Service Representative in Annapolis, MD (US)

I have been working at Extended Stay America full-time (More than a year)

Pros

Great co-workers, opportunity to learn many different skills, flexibility of hours.

Cons

Raises could be better, lack of communication is sometimes evident.

Advice to Management

Train all staff to be on the same page and celebrate success.

reviews filtered by
  • Any Location
  • Any Job Title
  1. Helpful (1)

    False hopes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Representative
    Current Employee - Guest Service Representative

    I have been working at Extended Stay America full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Pay is decent, work enviroment is great, employees are very nice.

    Cons

    Constant change in work structure and goals, constantly given jobs to do that a sales manager should be doing. Have been told numerous times that I am doing jobs to train for a "possible" opening in the future that never seems to come...

  2. Helpful (4)

    A company lacking in values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Manager in Charlotte, NC (US)
    Former Employee - Corporate Manager in Charlotte, NC (US)

    I worked at Extended Stay America full-time (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Wish I could find one but there aren't any

    Cons

    Lacking in values; no flexibility; poor upper and middle management.

    Advice to Management

    Need a values statement for employees posted on the website for prospective and current employees and then need to work towards making people feel important. Create an environment of give and take where questions are allowed and the open door policy rule is enforced. Allow people to express good ideas and don't view it as a challenge to management.

    Employees time is not treated as valuable. Management is inflexible and far from respectful of working parents.

    Managers talk about other managers and employees to each other in a negative manner and this demonstrates a lack of integrity.

    People should be treated like valuable assets. Many corporate level employees are working 11-12 hours days with no regard to work/life balance.

    Advice to anyone thinking of working in the corporate office? Keep looking - there are better companies out there who will respect you and what you bring to the table.

There are newer employer reviews for Extended Stay America
There are newer employer reviews for Extended Stay America

See Most Recent

Work at Extended Stay America? Share Your Experiences

Extended Stay America

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.