Fairmont Hotels & Resorts

  www.fairmont.com
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105 Employee Reviews (View Most Recent)

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Fun and engaging, with room to grow.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

So many benefits, there are too many to list. Everyone I work with is genuine. I love coming to work every day.

Cons

Working at a hotel doesn't pay very much.

Recommends
Positive Outlook
Approves of CEO

Other reviews for Fairmont Hotels & Resorts

  1.  

    Fairmont: Sonoma & Big Island

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banquets and Special Events Captain  in  Sonoma, CA (US)
    Former Employee - Banquets and Special Events Captain in Sonoma, CA (US)

    Pros

    Gorgeous properties, great benefits, fun people, good work.

    Cons

    Both the hotels I worked for (Sonoma Mission Inn and on the Orchid on Big Island) were embarrassingly nepotistic when it came to hiring of their highest level management. Definitely the mid-level managers and below were the ones really doing the work, higher than that and they were almost political figures, rather than people who worked there.

    Advice to ManagementAdvice

    Don't ignore the company mission to cross train employees. Try to not kill your mid-level managers and promote prima donnas to the top.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Good Company (I've heard) Bad Property

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The benefits package is the best I've ever had.

    Cons

    They pay the least of the mountain properties.
    Consequently, the employees they attract are either completely inexperienced or couldn't keep a position with a company/location that has any sense of accountability.

    The colleagues that do have a sense of responsibility are taken advantage of and eventually driven out by exhaustion and resentment.

    There are next to no repercussions for things that elsewhere would get you fired on the spot.
    Favoritism runs rampant.

    All of the executives are so far removed from their staff that they have no idea what actually occurs
    when they are not there. (They all work 9-5.)

    Don't even think about trying to get off a holiday of any sort even if you've worked there for mutiple years/are the highest seniority.
    You won't know what day/time you work until 5 days before it occurs.
    Your schedule will change constantly and you will not be notified.
    Your entire existence must revolve around the hotel and when they need you.
    You will be told you are full-time and then get as little as 15 hours a week during slow times. If you dare to try and get another job during said slow months they will schedule you at times that they know you work at the other job forcing you to choose.
    You will never have set days off.

    No training program to speak of beyond the whole "drink our kool-aid" branding.

    Don't expect to have the equipment you require to do your job. You will likely have to "steal" it from another department.

    Addictions, theft, and bullying run rampant and are often times condoned by supervisors and management as they are friends with their colleagues.

    Advice to ManagementAdvice

    Have a presence in the hotel when most events occur (nights and weekends.) Hold everyone equally accountable for their actions. Don't hire for quantity hire for quality. Be willing to invest in your property and your colleagues.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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