First Niagara Financial

  www.firstniagara.com
  www.firstniagara.com
There are newer employer reviews for First Niagara Financial

2 people found this helpful  

Immature

  • Comp & Benefits
  • Work/Life Balance
  • Career Opportunities
Current Employee - Anonymous Employee in Lockport, NY (US)
Current Employee - Anonymous Employee in Lockport, NY (US)

I have been working at First Niagara Financial full-time (less than an year)

Pros

Top compensation for the area
Great package overall
Potential flex hours and emoting
Excellent culture, at least on paper
Decent building

Cons

Old technology
Old mentality
Poor coordination among different groups/business units
Overall extremely immature in process, IT, etc
Blind choice of technologies by the business
Held together by bubble gum
Nowhere to grab lunch

Advice to ManagementAdvice

Focus on your direct reports, not your career aspirations

48 Other Employee Reviews for First Niagara Financial (View Most Recent)

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  1. 1 person found this helpful  

    Up and Down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Albany, NY (US)
    Current Employee - Customer Service Representative in Albany, NY (US)

    I have been working at First Niagara Financial full-time (more than an year)

    Pros

    Great coworkers. At one time, our department had their own corporate culture, and it was fantastic. Advancement within your own area is extremely possible, despite what others say here.

    Cons

    Sigh... well, having lived through the HSBC conversion and coming out (mostly) intact: the micromanagement of employees, the fact that we were outright told to LIE to customers, the policies that are broken one minute and enforced the next... all very horrible.

    Additionally, the bank has begun using a temp agency to fill certain positions, leading to training groups of twenty that have no idea what to do, and that can easily dispose of half themselves within a months time.

    Also? The pay is not nearly enough.

    Advice to ManagementAdvice

    Try actually evaluating the quality of the people you hire instead of just mass hiring. It might help. Also, before promoting people, see how they do with employee engagement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    IT: Nice People, Clueless Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Developer in Buffalo, NY (US)
    Former Employee - Software Developer in Buffalo, NY (US)

    I worked at First Niagara Financial full-time (more than an year)

    Pros

    IT is young and vibrant at FNFG. The people are friendly and supportive. Times are tight for everyone, but if you have a good idea, they will usually find a way to fund it.

    Cons

    The other side of the "young and vibrant" coin is their inexperience. For an enterprise IT environment, it's still a pretty small organization and yet they want to be grown ups so bad, they tend to adopt unnecessary bureaucratic procedure just because that's what the big banks do.

    Advice to ManagementAdvice

    Slow down growing the org chart, and focus on the people you already have. Say "no" to the lines of business when they want more work done than you have the people or experience to accomplish.

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for First Niagara Financial

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