Fiserv

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774 Employee Reviews (View Most Recent)

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It's ok, but in the Salt Lake office, morale is low and changes are many.

Human Resources (Current Employee) Salt Lake City, UT (US)

ProsIn the Salt Lake office, the people are what makes this company tolerable to work for. Executives in this office really care for their associates, however, corporate always has the final say and it's not generally in the best interest of the employees.

ConsI've only been here a short time and have witnessed two layoffs. People leave all the time and their positions are put "on hold" while the rest of the associates are left to pick up the slack. There's enough work to go around, but it seems that corporate doesn't care, they just want bigger numbers.

Advice to Senior ManagementListen to the associates at the lowest levels and let the executives that were part of CUSA have a say in how the business is run. You're running your associates down and pretty soon corporate will be the ones in the call center because they can't fill the positions.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    One step forwards, two steps back....?

    Anonymous Employee (Current Employee)

    I have been working at Fiserv full-time for more than 5 years


    Pros: Working from home setup is very good and widespread Long term… Cons: Takes forever to get recognized given the size of the company Benefits are horrible for such a large company Too fragmented across other business units Too much reliance… Advice to Senior Management: Share the wealth, better pay, better benefits. Trim the "fat". Less managers, more workers please. Start employing more homegrown US based staff. The "Ra Ra" attitude… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Typical IT company with high turnout rate

    Senior Business Analyst (Current Employee) Atlanta, GA (US)

    I have been working at Fiserv full-time for more than a year


    Pros: Good family and work balance. With technology and… Cons: The company is really large and fragmented. It is hard to have good understanding the business of… Advice to Senior Management: Management should encourage synergy within the company and clean up… No, I would not recommend this company to a friend More
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