Gilt Groupe

  www.gilt.com
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64 Employee Reviews (View Most Recent)

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Total lack of supervisory support

Customer Support (Former Employee) Portland, OR (US)

Pros-Great snack room
-Awesome products on website with employee discount

ConsGilt Groupe uses a number of offices to staff their customer service operations as well as a work from home team. I was a member of this work from home group who consistently lacked management support on basic issues. Technical difficulties we constant and the IT support from the home office was both rude and unhelpful. Some of the supervisors are smart, competent people but their intelligence was overshadowed by their utter disregard for the needs of their employees. Additionally, the in-house and work from home team were treated differently on a number of occasions.

Advice to Senior ManagementGilt Groupe, please disband the work from home team. Your employees hate it.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    work hard play hard

    Anonymous Employee (Current Employee)

    I have been working at Gilt Groupe full-time

    Pros: * great e-commerce experience * strong, smart, fast founders * fun work… Cons: * a bit of a "devil wears prada" culture * territorial… Yes, I would recommend this company to a friend More

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    My experience at Gilt was sub-par, hectic and I was really there just for a paycheck .

    Accounts Payable Coordinator (Former Employee) New York, NY (US)

    I worked at Gilt Groupe

    Pros: Great vibe to the company along with it being in a cool new, growing industry. There are lots of… Cons: Long hours. Room for growth seems difficult. Poor work-life balance , and some bad decision making. I feel that Gilt is to caught up in… Advice to Senior Management: I would suggest that Gilt stop trying to expand and focus more on 2 or 3 of it's top business models (Gilt Groupe, Gilt City… No, I would not recommend this company to a friend More

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