29 Employee Reviews (View Most Recent)

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Great place to work

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Seasonal Customer Care Agent  in  San Antonio, TX (US)
Current Employee - Seasonal Customer Care Agent in San Antonio, TX (US)

I have been working at Higher One part-time for less than a year

Pros

Wonderful training/support, and co-workers. Finally a call center that makes you feel valued! I love working here.

Cons

Seasonal but that could be a plus for some

Advice to ManagementAdvice

Keep up the great company culture /values

Recommends
Positive Outlook
Approves of CEO

Other Reviews for Higher One

  1.  

    a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  New Haven, CT (US)
    Former Employee - Analyst in New Haven, CT (US)

    I worked at Higher One as an intern for less than a year

    Pros

    good working environment, friendly people, good corporate culture

    Cons

    work often requires long hours, hard to maintain work life balance

    Advice to ManagementAdvice

    work less hours

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Great at home job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  New Haven, CT (US)
    Current Employee - Customer Service Representative in New Haven, CT (US)

    I have been working at Higher One part-time for more than 3 years

    Pros

    flexible hours
    work from home
    able to work on vacation

    Cons

    difficult customers
    Catty employees
    not a lot of encouragement

    Advice to ManagementAdvice

    Interact more with your at home workers

    Recommends
    Neutral Outlook
    No opinion of CEO
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