Higher One

  www.higherone.com
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24 Employee Reviews (View Most Recent)

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  • Work/Life Balance
  • Senior Management
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2 people found this helpful  

Customer Agent

Agent (Current Employee)

ProsFast paced, flexible hours, good moral, open communication, company culture, fun place to work, ability to work from home, positive environment,

ConsLack of support at times, weak leadership roles at times, slow responses and acknowledgment from mgmt especially via email, lower compensation scale,

Advice to Senior Managementreexamine compensation packages, evaluate management effectiveness and effectiveness of support roles, more training, more team meeting sessions, better virtual environment would be good too.

Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good Experience

    Home Based Customer Care Agent (Former Employee)

    I worked at Higher One full-time for more than 5 years

    Pros: Benefits, PTO, 401K. Management worked with you as much of possible… Cons: Great caring company when It was private, As soon as it became public things… Advice to Senior Management: Listen to your staff. Answer or emails and concerns Yes, I would recommend this company to a friend More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Growing Pains

    Anonymous Employee (Current Employee) New Haven, CT (US)

    I have been working at Higher One full-time for more than 5 years

    Pros: Great food and generous about PTO. Long timers care about the company as I do. You… Cons: The company has transitioned from a energetic start-up to a corporate "bean counting" enterprise. The people who have been here long enough have seen a… Advice to Senior Management: Cow is out of the barn at this point, but with new CEO… No, I would not recommend this company to a friend More

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