Hotels.com

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29 Employee Reviews (View Most Recent)

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  • Culture & Values
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  • Senior Management
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Waited my whole career for a job like this

Marketing Manager (Current Employee) Dallas, TX (US)

ProsCompetitive compensation
Generous benefits/vacation/employee perks
Open-door policy with senior management
Culture that acknowledges and rewards people who deliver results
Team-building activities
HR involvement to act on areas of improvement as pointed out by employees

ConsThe departments are very separate in nature--meaning the peachy culture of one department doesn't necessarily spill over to others in the company which would explain the negative reviews received. Each business unit leader runs their ship differently and whereas some people may feel like the core benefits of the company are good, their quality of life at work is lackluster. Personally, my quality of life at Hotels.com has been nothing short of amazing.

Advice to Senior ManagementThere should be a universal initiative from leadership to ensure that all business units are offering their employees access to the same quality of life-at-work.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Telesales Agent

    Hotel Sales (Former Employee) Springfield, MO (US)

    I worked at Hotels.com full-time for more than a year

    Pros: The job can be a lot of fun and interesting. Cons: Management is inept. They often make business decisions based… Advice to Senior Management: Give all your agents an equal playing field to earn the same money (ie. quit routing the money making calls… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Upper Management is clueless and alot of fraternizing in Springfield office.

    Lead (Current Employee)

    I have been working at Hotels.com

    Pros: decent pay plenty of OT (if you want it) decent medical,… Cons: a lot of fraternizing from upper management upper management is clueless on… Advice to Senior Management: Stop going out drinking and partying with your employees. It… No, I would not recommend this company to a friend More

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